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Facilities
Property facilities
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Non-smoking throughout
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Board games/puzzles
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Wheelchair accessible
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Emergency cord in bathroom
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Coffee Shop on site
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Fruits
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Staff adhere to local safety protocols
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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CCTV outside property
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Process in place to check health of guests
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Billiards or pool table
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Snack bar/deli
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Golfing on site
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Housekeeping on request
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Wine release events
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Reception hall
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Covered parking
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Garage
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Horse riding nearby
Review Highlights
Categories
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Property Description
Modern Amenities
Moxy Shanghai Hongqiao NECC offers a range of modern amenities including a fitness centre, a restaurant, and a bar, ensuring a comfortable and convenient stay for all guests.
Comfortable Accommodation
Each guest room at the hotel is thoughtfully equipped with a kettle, air conditioning, a safety deposit box, and a flat-screen TV. The private bathroom features a shower, free toiletries, and slippers, providing a relaxing retreat after a day of exploring the city.
Recreational Activities
Guests can unwind and have fun by playing billiards at Moxy Shanghai Hongqiao NECC, adding an extra element of enjoyment to their stay.
Experience the perfect blend of comfort and convenience at Moxy Shanghai Hongqiao NECC. Book now for an unforgettable stay!
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
Location
Guest Reviews
Wenig.
Das hotel ist maximal lieblos. Riesige Zimmer ohne Ausstattung.
Puisque je viens d'autres pays; j'ai bien aimé qu'il y avait encore plus de choix.
j'ai aimé le pastec.
plus au moins l'emplacement
I arrived at the Moxy Shanghai after a 30-hour international journey, completely exhausted. What I encountered was unacceptable.
Zero English spoken at check-in. Not even basic communication was possible. I was met with blank stares and confusion at every turn.
My room felt like a sauna. The air conditioning was broken. At 4am someone finally came, looked around helplessly, and left without fixing anything.
The next day, a maintenance worker claimed the room was 11°C. That’s simply a lie. It was hot, stuffy, and impossible to sleep in.
TV had no English channels. Despite advertising international service, there were zero English-language options.
Breakfast was inedible. Poor quality, limited options, and not geared for international guests.
Overall management is disorganized and dismissive. Staff are not trained to handle foreign travelers or even basic guest comfort.
If you’re looking for rest, don’t come here. If you’re expecting any level of international hospitality, this hotel will frustrate and disappoint you. This property is not suitable for foreigners and absolutely not worth your time or money.
The property was alright it’s just the location alittle distance away from all places. Definitely require vehicle to get around places .
The Hotel was nice and clean. Very modern.
The staff struggled to speak English but they tried their best to help.
The Hotel is quite far from the Subway so you will need to book and taxi everything to get somewhere.
Overall, all good, stayed there couple of times, and used their facilities, however, they now started to charge extra for using their swimming pool, which is odd: this is and must be a new thing. The rest was fine, they recognised Marriott Bonvoy Titanium Elite Status and honored the welcome drinks, 20 percent off in their restaurant, and complimentary breakfast. Room itself all good, when I asked to getting bed sheets replaced, due to my spouse not 100 percent done with her period and bit of blood stains, they still called and specifically asked for the reason. I don't think I need to explain specifically why there are stains, or the reason for wanting it to be swapped.
Staff is very decent and proffesional
I did not like this hotel at all.
There is nowhere to put your clothes pegs on walls to hang your clothes is unacceptable ,
fold up chair and table for when you need to use them is a terrible idea and you need to hang them up on the pegs as well.
The bar was never open ,
The staff don't speak English and there are no restaurants or shops anywhere near here.
This is not a place I would recommend if you are used to staying at proper hotels.
There is a very basic menu for evening meals to be had in a canteen style sit down area.
2,4km from nearest Metro
Very friendly staffs, check-in very smoothly.
Although we were disappointed with some of the hotel staff, we were very grateful to Julie - the female receptionist for helping us a lot when ordering food on the app (we are foreigners so we couldn't use e-money, we only had cash), and also to a lady (older and short hair, I'm sorry I don't know her name) for lending us scissors, tape and an empty box. They were very enthusiastic and kind staff, they represent the great Chinese people
we were quite disappointed with the hotel service, i don't think the quality of the room and service here is worth 4 stars.
1. the first day when we asked to borrow more blankets, the answer was no blankets, it was ridiculous because such a big hotel doesn't have extra blankets, finally i got 1 blanket after a few hours of searching by the staff.
2. the 3rd day the cleaning staff arbitrarily tore my personal towel (i don't understand how, the tear was very big and there were traces of heat used to damage it), i reported to the male receptionist and they said it wasn't the cleaning staff's fault. although i was very disappointed about this, i let it go because the value of the towel was very small and we were very busy. but what if this happened to valuable items? we would definitely call the police.
3. Towels and disposables were not provided for the following days when the staff came to clean the room
4. On the last day when we were about to leave, we asked the male receptionist to borrow scissors, tape, and some boxes to pack our things for the airport but he replied that he didn't have any, without looking for them. Even though we knew this was a lie, we still had to accept it and find a way to pack our things ourselves.
p/s:This hotel is far from the center and there are not many amenities around.
Staff helped on everything
On my last day I changed the room and was given used dirty quilt and dirty towel ( smoke smell) i called the staff n made them smell. I don’t smoke so it was bad experience couldn’t sleep whole night
Very neat and receptionist welcoming
None
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