Pavilion Hotel Al Jaddaf Managed by Nooa

Hotels
Ascott
9 (81 reviews)
Al Jaddaf, Culture Village, Dubai , Dubai , AE

Facilities

Free WiFi
24-hour front desk
Luggage storage
Concierge service
Wheelchair accessible
Outdoor furniture
Elevator
Breakfast available (surcharge)
Television in common areas
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Comfortable beds
Eco-friendly rooms
Cons:
Limited parking
Expensive breakfast
No spa services
Noise from construction

Categories

Cleanliness
7.2
Guests mentioned the cleanliness of the hotel positively, but some reviews noted ongoing construction affecting cleanliness levels.
Service
8
The service was generally praised by guests for being friendly and helpful, with some issues reported related to wait times and noise from nearby construction.
Location
8
The hotel's location was highlighted as convenient, with proximity to landmarks and public transport. However, the surrounding construction impacted the overall experience for some guests.
Room Quality
7.2
Rooms were described as comfortable and eco-friendly, with some guests mentioning construction noise affecting their stay.
Amenities
7
Mixed feedback on amenities, with positive mentions of the gym and pool but complaints about the lack of spa services and noise from nearby construction.
Value for Money
7
Guests had varied opinions on the value for money, with some feeling the price was high given the ongoing construction in the area.
Food and Beverage
7.5
The breakfast and restaurant services received positive feedback overall, with suggestions for more variety in offerings.
Overall Experience
7.5
Most guests had a positive overall experience, with friendly staff and clean rooms, but the surrounding construction noise was a common concern.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-07-22 19:30

Property Description

Recreational Amenities and Fitness Center
Indulge in the outdoor pool and 24-hour fitness center during your stay.

Complimentary Services and Facilities
Enjoy complimentary wireless internet access, concierge services, and a television in the common area.

Convenient Features and Amenities
Benefit from a 24-hour front desk, luggage storage, and a safe deposit box. Take advantage of the available roundtrip airport shuttle and free valet parking.

Book now for a delightful stay at Citadines Culture Village Dubai, Waterfront Jadaf, conveniently located near major attractions in Dubai.

Important information:

  • Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DXB

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Sustainability Certifications

    Green Key (Foundation for Environmental Education)

  • Parking

    Parking height restrictions apply

See all policies

Location

Guest Reviews

9
Based on 81 reviews
Cleanliness: 7.2
Service: 8
Location: 8
Room Quality: 7.2
Amenities: 7
Value for Money: 7
Food and Beverage: 7.5
Overall Experience: 7.5
N
Nicholas
10
Pros:

Booked this place last minute and on a whim without quite knowing what to expect aside from an overall positive review summary which I did not read through.

Interacted with their staff on hotels.com to notify of my check-in times and they acknowledged super quickly which was pleasant.

Quick taxi ride from the airport cost about AED52 in the early hours of the morning and was greeted warmly by the staff on reception (24hrs reception). Check-in process was swift, smooth & efficient so thank you Chewang. He also briefed about the hotel and the region, including alerting in advance that there may be some noise in the morning due to construction nearby. To be honest, could not hear any disruptive noise during my stay.

The room was really spacious and modern and comfortable and good wifi speed. On top of the modern facilities, the staff is their crowing jewel with amazing attention and care to details. Aside from Chewang, also interacted with Danyah & Salimah and they were most helpful and always had this genuine smile.

Thank you for the pleasant checkout process too to Marinela and also allowing me to use the pool area after checking out.

Do not hesitate to book this place. You will have a good time.

2025-05-30 via Nuitee
A
aymen
10
Pros:

I like the hotel was brand new. The staff was super friendly. For the price it feels like 4 stars hotel not 3 stars. Very good location near a lot of attactions however not walking distance.

2025-05-22 via Nuitee
W
Walid
10
Pros:

Great hotel and stuff but the areas still underdevelopment

2025-05-07 via Nuitee
S
Saaib
10
Pros:

Nice

2025-05-02 via Nuitee
R
Ravita
10
Pros:

Friendly staff.

2025-04-21 via Nuitee
A
Abdalla - AJ
8
Pros:

The area is nice and the hotel is clean and good service, the front desk girl (Lexxie) was really nice and helpful. The only complain I have is the parking spots, the valet service takes forever to bring you the car and every time I was going out and I needed at least 10-15 mins to get my car. Everything else was good.

2025-04-17 via Nuitee
S
Sameer
10
Excellent property
Pros:

Had a wonderful time at this property. The area is fairly new and lots of construction in the area which will improve the restaurants in the area but there are cafes walking distance. Al Jadaf metro station is a 10 min walk away - I used metro to get around Dubai - very clean and simple to use.

2025-04-13 via Nuitee
S
Sulake family
8
Pros:

The staff was excellent

2025-04-11 via Nuitee
V
Verified traveler
6
Was good
Pros:

Was good

2025-03-18 via Nuitee
A
Asser
8
Pros:

Hotel generally was good very helpful staff only issue was the noise from the construction

2025-03-13 via Nuitee
A
Amit
10
Pros:

Too much construction going in area

2025-03-04 via Nuitee
J
Jonathan
10
Pros:

Everything was great the staff were polite and helpful.

2025-02-20 via Nuitee
T
Timothy
6
Pros:

The property itself is nice and the staff friendly. I counted no fewer than five major construction projects within a couple hundred meters of the property. The roads and sidewalks are torn up, and the sound of construction is nearly nonstop. I feel badly for the property, because they did their best to provide a great experience. But I would not return until 2028 at the earliest given the amount of construction going on.

2025-02-18 via Nuitee
T
Teresita friends
10
Pros:

Lots of construction sites around the area and it could be noisy. Over all, it was a nice place to stay. All the staffs were very accommodating.

2025-02-14 via Nuitee
J
Jonathan
10
A gem on the Creek.
Pros:

It was a last minute choice, as my original property cancelled on me hours before I was due to check in. Otherwise, I would not have known about this gem. The welcome and friendliness of the receptionists was outstanding, as it was at departure. My room was clean and eco-friendly, with a balcony overlooking the creek. If I have the chance, I will stay here again.

2025-02-02 via Nuitee
M
Mona
8
Q8
Pros:

There was construction behide the hotel it was annoying
Otherwise everything was good

2025-01-25 via Nuitee
S
Shane
6
Pros:

The property is nice but the area is undergoing vast improvements which is at the detriment of the hotel. It's a lovely area outside of downtown.

2025-01-23 via Nuitee
L
Layla
10
Pros:

The bed to quilt and the room, I hardly find any flaw!! The checked in and out staffs Sharushi are so sweet and helpful! I had best rest here and will be back again!
Layla Yang from Vancouver Canada

2025-01-22 via Nuitee
A
Ahmed
10
Pros:

Good staff and house keeping
Good security guard
Good manger hotel

2025-01-11 via Nuitee
A
Aidin
8
Pros:

Very Good property, highly recommended

2025-01-07 via Nuitee