Grand Mercure Malang Mirama

Hotels
•
Grand Mercure
9.6 (621 reviews)
Jl. Raden Panji Suroso No.7 , Malang , ID

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Spacious and clean suites
Attentive and friendly staff
Breathtaking views
Incredible breakfast
Cons:
Busy road nearby
Some activities are additional cost

Categories

Cleanliness
9.49
Suite was very spacious and clean.
Service
9.96
Incredibly attentive and friendly staff.
Location
9.5
Great location with breathtaking views.
Room Quality
9.45
Very quiet rooms with spacious suites.
Amenities
9.48
Excellent pool area and various activities.
Value for Money
8.94
Some activities require additional costs, affecting value perception.
Food and Beverage
9.99
Incredible breakfast range and quality.
Overall Experience
10
Overall stay was positive, with no major complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 12:39

Property Description

Luxurious 5-Star Stay in Malang

Exquisite Amenities: Grand Mercure Malang offers an outdoor swimming pool, a fitness centre, and a garden for guests to relax and unwind. The pool views from each room add a touch of serenity to your stay.

Culinary Delights: Indulge in a variety of cuisines at the hotel's restaurant, from American to Cantonese and Chinese dishes. Special dietary requests can be accommodated, ensuring a delightful dining experience for all guests.

Family-Friendly Fun: With evening entertainment, a kids' club, and a children's playground, Grand Mercure Malang is the perfect destination for families. Guests can also enjoy the nearby Araya Golf & Family Club for more leisure activities.

Book your stay at Grand Mercure Malang for a memorable and luxurious experience in Malang.

Important information:

Please note that the Deluxe Twin Room - City Side, Deluxe Executive King Room with Mountain View, Deluxe Executive Twin Room with Mountain View, and Deluxe King Room - City Side are located on upper-level floors.Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ABD

Location

Guest Reviews

9.6
Based on 621 reviews
Cleanliness: 9.49
Service: 9.96
Location: 9.5
Room Quality: 9.45
Amenities: 9.48
Value for Money: 8.94
Food and Beverage: 9.99
Overall Experience: 10
I
Ivan • couple • fr
10
Pros:

Nous avons séjourné deux nuits au Grand Mercure Malang Mirama dans le cadre de notre voyage de noces, et ce fut tout simplement magnifique. Nous avons passé un séjour exceptionnel, bien au-delà de nos attentes.

Dès notre arrivée, toute l’équipe s’est montrée incroyablement attentionnée à notre égard. Entre les magnifiques décorations de notre chambre, les petites surprises et toutes les attentions tout au long de notre séjour, nous nous sommes vraiment sentis privilégiés. Un immense merci à toute l’équipe pour avoir rendu cette étape de notre voyage aussi spéciale.

L’hôtel propose vraiment des équipements et des installations au top. Tout est pensé pour passer un séjour confortable : plusieurs restaurants, un superbe espace piscine, des espaces très agréables, un parking pratique avec notamment des emplacements pour les scooters, une salle de sport particulièrement bien équipée avec du matériel de très bonne qualité, ainsi qu’un excellent service de blanchisserie.

Nous avons également testé le restaurant et avons adoré. Mention spéciale au petit-déjeuner, qui est tout simplement génial : un buffet extrêmement généreux, varié et copieux, avec énormément de choix. Il y en a vraiment pour tous les goûts.

Notre chambre ainsi que la salle de bain étaient parfaites : très confortables, impeccables et avec tout ce qu’il faut pour se sentir bien.

L’emplacement est également idéal, en plein cœur de Malang, avec de nombreuses choses à proximité. C’est aussi une excellente étape pour partir à la découverte des magnifiques cascades de la région, notamment Tumpak Sewu et Kapas Biru.

Et surtout, nous souhaitons adresser une mention toute particulière à Yogi, qui a été absolument formidable et véritablement aux petits soins pour nous pendant tout notre séjour. Sa gentillesse, son attention et son professionnalisme ont largement contribué à rendre cette expérience encore plus exceptionnelle.

2026-09-19 • via Nuitee
M
Mahri • solo_traveller • be
10
2026-09-16 • via Nuitee
N
Niamh • couple • gb
10
2026-09-15 • via Nuitee
E
Elia Rinaldi • solo_traveller • it
10
2026-09-13 • via Nuitee
R
Rouldy • couple • us
8
It was a good stay but could have been better
Pros:

Nice view

Cons:

I wish it was closer to the Amusement park or transportation museum.

2026-09-11 • via Nuitee
Y
Yusif • solo_traveller • gb
10
Perfect stay - I will be booking again
Pros:

I was here only for a few hours but the staff and the interior decor made a great impression on me. The staff offered to give me a packed breakfast-to-go at 12:30am as I was leaving for my sunrise tour.

The room was beautiful and decorated really well.

Cons:

Nothing

2026-09-11 • via Nuitee
F
Frank Sander • couple • nl
10
Fantastic!
Pros:

We had a wonderful stay at this hotel. The staff were incredibly friendly, helpful, and welcoming. The rooms are very spacious, especially in terms of square meters, which made our stay very comfortable.

What we really appreciated was that nothing seemed to be too much trouble. Whatever we needed or wanted to arrange, we could simply ask, and the staff were always happy to help. They also arranged excursions for us directly from the hotel, which made everything very easy and convenient.

Overall, a fantastic experience thanks to the great staff and excellent service. We would definitely stay here again!

2026-09-04 • via Nuitee
L
Levy • couple • nl
10
Super Luxe. Heerlijk eten tegen een zeer betaalbare prijs.
2026-09-03 • via Nuitee
M
Maria Margaretha • solo_traveller • nl
8
Pros:

Breakfast

Cons:

Niets

2026-09-02 • via Nuitee
R
Rody • couple • nl
9
2026-09-02 • via Nuitee
D
D • solo_traveller • nl
9
2026-09-02 • via Nuitee
R
Riri P • couple • au
9
2026-09-01 • via Nuitee
P
Purnomo • couple • id
10
2026-09-01 • via Nuitee
R
Riri • solo_traveller • au
9
Comfortable, very friendly and attentive staff. Will definitely stay here again next time.
Pros:

Convenient

Cons:

The towels colour in the room was similar to the one used for cleaning the floor. Had a massage at the spa and the towels smells damp. Improvement is needed.

2026-09-01 • via Nuitee
R
Riri P • solo_traveller • au
9
I will definitely stay at this hotel when next visit to Malang
Pros:

Convenient, Clean and the staff was friendly and attentive.

Cons:

The towels was off colour and it has damp smell

2026-09-01 • via Nuitee
M
Martijn • solo_traveller • nl
10
Pros:

Van alle luxe en alle gemakken voorzien. Super aardig personeel.

2026-08-30 • via Nuitee
A
AMIT • couple • id
7
Overall a nice place to stay
Pros:

The hotel is quite clean and staff is friendly. Pool facility was good and well maintained.
Breakfast is full of local food.

Cons:

Vegetarian options were limited in breakfast and has lot of scope for improvement and upgrade the variety of food.

2026-08-29 • via Nuitee
N
NiCoDoCoMo • solo_traveller • gr
10
Pros:

I had a wonderful stay at Grand Mercure Malang! The staff were incredibly friendly and the service was truly excellent—everyone made us feel very welcome. The facilities and atmosphere were top-notch. My only small suggestion for improvement would be to work on the towel softness and ensure they have that fresh, clean scent. Overall, a fantastic experience and I would definitely recommend staying here.

2026-08-27 • via Nuitee
N
noor • extended_group • my
10
I from mlyisa,come malong for vacation and i use 2 time your gym,nice ,facility good..
2026-08-22 • via Nuitee
A
Abi • solo_traveller • nl
9
Pros:

Good service!

2026-08-20 • via Nuitee