Grand Mercure Malang Mirama

Hotels
•
Grand Mercure
9.6 (582 reviews)
Jl. Raden Panji Suroso No.7 , Malang , id

listing image 1
Show all photos
Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Spacious and clean suites
Attentive and friendly staff
Breathtaking views
Incredible breakfast
Cons:
Busy road nearby
Some activities are additional cost

Categories

Cleanliness
9.49
Suite was very spacious and clean.
Service
9.96
Incredibly attentive and friendly staff.
Location
9.5
Great location with breathtaking views.
Room Quality
9.45
Very quiet rooms with spacious suites.
Amenities
9.48
Excellent pool area and various activities.
Value for Money
8.94
Some activities require additional costs, affecting value perception.
Food and Beverage
9.99
Incredible breakfast range and quality.
Overall Experience
10
Overall stay was positive, with no major complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 12:39

Property Description

Luxurious 5-Star Stay in Malang

Exquisite Amenities: Grand Mercure Malang offers an outdoor swimming pool, a fitness centre, and a garden for guests to relax and unwind. The pool views from each room add a touch of serenity to your stay.

Culinary Delights: Indulge in a variety of cuisines at the hotel's restaurant, from American to Cantonese and Chinese dishes. Special dietary requests can be accommodated, ensuring a delightful dining experience for all guests.

Family-Friendly Fun: With evening entertainment, a kids' club, and a children's playground, Grand Mercure Malang is the perfect destination for families. Guests can also enjoy the nearby Araya Golf & Family Club for more leisure activities.

Book your stay at Grand Mercure Malang for a memorable and luxurious experience in Malang.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ABD

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.6
Based on 582 reviews
Cleanliness: 9.49
Service: 9.96
Location: 9.5
Room Quality: 9.45
Amenities: 9.48
Value for Money: 8.94
Food and Beverage: 9.99
Overall Experience: 10
A
Andy • couple • id
8
2026-05-13 • via Nuitee
E
Erik • family_with_children • nl
10
Prachtige kamer, mega gastvrijheid!
Pros:

Alles

Cons:

Locatie, we hebben niet veel van Malang gezien, waren hier vooral voor Bromo.

2026-05-13 • via Nuitee
4
499aimana • Couples
10
A wonderful stay
Pros:

We stayed at Grand Mercure Malang Mirama for our honeymoon for 3 nights and 4 days, and honestly, it was one of the best hotel experiences we’ve ever had. My wife absolutely loved everything about this hotel, and so did I.

From the moment we arrived, the hospitality was exceptional. We were welcomed by Wike from the front office, and she truly made our stay extra special. She was always smiling, respectful, kind, and very helpful throughout our stay. She even offered us free activities and vouchers, which was such a nice touch. The biggest surprise was that we got upgraded to the Executive Suite, the highest room category in the hotel. Huge thanks to Wike for making our honeymoon unforgettable!

The room itself was unbelievable. Beautiful views, a huge living room, separate bedroom, and an amazing bathroom with a bathtub overlooking the view. Everything felt luxurious and very comfortable. Since it was our honeymoon, the room was also beautifully decorated and we were welcomed with a fruit basket, which made us feel really special.

Breakfast was another highlight. The variety was insane so many options that we honestly didn’t know what to choose. Everything we tried was delicious.

One thing that really stood out was the staff. I’ve traveled quite a lot, but the service here felt different. Every single staff member we met smiled, greeted us warmly, checked if everything was okay, and helped immediately whenever needed. You can really feel the genuine hospitality here.

We also received a complimentary photoshoot from the hotel, which was such a lovely experience. The photographer was great, and we even got a printed photo in a frame to take home as a memory.

The only disappointing part during our stay was the Teppanyaki experience at the Japanese restaurant. Unfortunately, it did not meet our expectations at all. The chef only cooked in front of us without any interaction or entertainment, and when I tried making conversation, she seemed annoyed. Considering how expensive it was, it honestly felt very underwhelming. I personally wouldn’t recommend the Teppanyaki experience there.

Other than that, everything was truly amazing. Even though I don’t remember everyone’s names, thank you to every single staff member who made our honeymoon so memorable. We absolutely loved our stay and will definitely come back again.

And once again, special thanks to Wike you are a star ⭐

2026-05-07 • via Tripadvisor
J
Jacqueline • extended_group • ca
8
Solid choice for a very nice hotel in Malang
Pros:

Very nice room. Incredible staff service. We ordered room service once and it was very good.

Cons:

It’s very family oriented, which is fine but the pool is not set up for relaxing.

2026-05-03 • via Nuitee
G
Gio • couple • us
1
2026-05-03 • via Nuitee
M
maxine • solo_traveller • nl
9
2026-05-01 • via Nuitee
U
U9994UYlarryr • Business
10
Nice
Pros:

Location Room and Service.. Good

2026-04-30 • via Tripadvisor
T
Thomas • solo_traveller • de
9
Pros:

Sehr gutes Frühstück und sehr zuvorkommende Angestellte.

2026-04-25 • via Nuitee
L
Laurin • couple • de
10
2026-04-24 • via Nuitee
L
Lia budi • couple • id
9
Inpressive Stay in Malang
Pros:

* Sparkling clean , large room, comfy
* Helpful gesture from mr. Immanuel , the Front Office Manager, during the check in, also excellent room service. Thank you .
* The hotel is near the toll exit and easily accessible from outside the city.

Cons:

* The location is not one of the central attractions
* The hotel placed a toy table in the lobby and made the atmosphere very noisy when entering the lobby

2026-04-20 • via Nuitee
P
Passport40275205064 • Solo travel
10
Room clean, breakfast good
Pros:

Clean room, amazing breakfast, warm-heart staff

2026-04-18 • via Tripadvisor
A
Andy • solo_traveller • id
9
2026-04-16 • via Nuitee
S
Supraptiningsih • couple • id
8
Nyaman.
Pros:

Bisa memesan makanan secara online dan dititip di reception 👍👍👍
Kamar terang.
Kamar mandi airnya tidak keluar dari tempat shower,tidak keluar sampai kelantai luar 👍👍👍

Cons:

Mall yg bisa conecting dg hotel…😊

2026-04-10 • via Nuitee
S
Suhermin • family_with_children • au
10
2026-04-07 • via Nuitee
P
Pramuwati • family_with_children • id
8
2026-04-07 • via Nuitee
S
souad • solo_traveller • fr
8
Pros:

The photographer Team! Very pro and Service oriented

2026-04-06 • via Nuitee
A
Arifpuasasi99 • Family • Malang, East Java, Java
10
Best hotel and breakfast on Malang city
Pros:

I had a wonderful experience during my stay. I would like to extend my sincere thanks to the Front Office team, especially Ms. Riska, as well as the Housekeeping team, particularly Mr. Dandy, for their exceptional service and warm hospitality.

Everyone was very helpful, professional, and attentive to detail, making my stay truly comfortable and memorable.

The breakfast menu at the restaurant was also outstanding, offering a wide variety of delicious options. In my opinion, this is one of the best hotels with the finest dining experience in the Malang area. Highly recommended!

Thank you Grand mercure Malang😘😘

2026-04-05 • via Tripadvisor
B
budi • family_with_children • id
9
Pros:

Kamar lengkap fasilitasnya.

2026-03-30 • via Nuitee
I
inanda • family_with_children • id
9
2026-03-29 • via Nuitee
N
NOOR • family_with_children • my
10
2026-03-28 • via Nuitee