Grand Mercure Malang Mirama

Hotels
Grand Mercure
9.6 (598 reviews)
Jl. Raden Panji Suroso No.7 , Malang , id

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Spacious and clean suites
Attentive and friendly staff
Breathtaking views
Incredible breakfast
Cons:
Busy road nearby
Some activities are additional cost

Categories

Cleanliness
9.49
Suite was very spacious and clean.
Service
9.96
Incredibly attentive and friendly staff.
Location
9.5
Great location with breathtaking views.
Room Quality
9.45
Very quiet rooms with spacious suites.
Amenities
9.48
Excellent pool area and various activities.
Value for Money
8.94
Some activities require additional costs, affecting value perception.
Food and Beverage
9.99
Incredible breakfast range and quality.
Overall Experience
10
Overall stay was positive, with no major complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 12:39

Property Description

Luxurious 5-Star Stay in Malang

Exquisite Amenities: Grand Mercure Malang offers an outdoor swimming pool, a fitness centre, and a garden for guests to relax and unwind. The pool views from each room add a touch of serenity to your stay.

Culinary Delights: Indulge in a variety of cuisines at the hotel's restaurant, from American to Cantonese and Chinese dishes. Special dietary requests can be accommodated, ensuring a delightful dining experience for all guests.

Family-Friendly Fun: With evening entertainment, a kids' club, and a children's playground, Grand Mercure Malang is the perfect destination for families. Guests can also enjoy the nearby Araya Golf & Family Club for more leisure activities.

Book your stay at Grand Mercure Malang for a memorable and luxurious experience in Malang.

Important information:

Please note that the Deluxe Twin Room - City Side, Deluxe Executive King Room with Mountain View, Deluxe Executive Twin Room with Mountain View, and Deluxe King Room - City Side are located on upper-level floors.Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ABD

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.6
Based on 598 reviews
Cleanliness: 9.49
Service: 9.96
Location: 9.5
Room Quality: 9.45
Amenities: 9.48
Value for Money: 8.94
Food and Beverage: 9.99
Overall Experience: 10
W
William couple gb
8
2026-07-24 via Nuitee
L
Lin yas solo_traveller nl
7
Geen 5 sterren waard.
Pros:

Entrance

Cons:

Gedateerde kamers. Slechte schoonmaak. Spinnenwebben in de hoeken. Smotzige gordijnen. Slecht onderhouden kamers.

2026-07-23 via Nuitee
J
Jin couple cn
8
2026-07-22 via Nuitee
E
Ernawati couple sg
10
My first time and will become my favourite hotel to stay in malang
Pros:

Everything

Cons:

Nothing

2026-07-21 via Nuitee
M
Mélisande couple fr
9
2026-07-21 via Nuitee
A
Asaf couple nl
8
Nice and comfortable hotel
Pros:

Staff was very nice, takeaway breakfast was perfect as we left very early in the morning. Bed was comfortable and room had enough space.

Cons:

The swimming pool was in the shade and the check if the location is near to your planed activity as not too many restaurants in the area.

2026-07-20 via Nuitee
S
Sandra extended_group fr
9
Hôtel magnifique et propre, lit très confortable et personnel au top mais loin de tout.
Pros:

L’hôtel est magnifique et le personnel est au petit soin. Il y a 3 restaurants : international, chinois et Japonais + une piscine, une salle de sport, un rofftop superbe, de quoi faire des soins/massage et une photo est offerte par chambre.
Les chambres sont spacieuses, tout est mis à disposition et le lit est vraiment très confortable.

Cons:

L’hôtel est vraiment mal situé sur une route hyper passante et dangereuse, la circulation est intense et il n’y a vraiment rien pour manger à proximité (à pied) : obligé de manger à l’hôtel où le prix est plus élevé.
La climatisation est beaucoup trop forte déjà au restaurant mais surtout lorsque l’on sort des ascenseurs et au rofftop.
Sinon vraiment tout est parfait.

2026-07-18 via Nuitee
S
Saidinur couple id
9
2026-07-16 via Nuitee
H
Hendrik extended_group be
9
Zeer comfortabel hotel, zeer behulpzaam personeel.
Pros:

Ik had een standaardkamer, maar die was al zeer ruim. Degelijk bed, grote zetel, apart tafeltje, voldoende kasten, ...
Zwembad al om 19u gesloten.

Cons:

Toilet in badkamer.
Gigantisch aziatisch ontbijt, maar daar hou ik helaas niet van. 't Brood was niet super (maar daarvoor moet je uiteraard niet naar Azië gaan :-) )

2026-07-15 via Nuitee
A
A.M. family_with_children nl
8
2026-07-12 via Nuitee
N
Nino Azizah family_with_children id
9
Excellence service and conssitency in hospitality
Pros:

The overall experiences that shows a consistency over the quality. They upgrade our room with no extra chargee, the fast respond staff and the vouchers given are quite a good way to leave a good impression to us. Not my first stay thou, but never put me in disapointment

Cons:

Nothin

2026-07-07 via Nuitee
I
Indrayanti solo_traveller id
10
2026-07-06 via Nuitee
S
Susan couple nl
10
Geweldig!
Pros:

Geweldig hotel! Locatie is goed, personeel is fantastisch en de kamer en faciliteiten geweldig! Wij zouden hier weer verblijven.

Cons:

-

2026-06-20 via Nuitee
C
Chisato solo_traveller jp
6
2026-06-18 via Nuitee
A
AKIKO solo_traveller jp
10
Great experience!
Pros:

Wonderful room! I loved it!

2026-06-09 via Nuitee
S
Susanto family_with_children id
9
2026-06-03 via Nuitee
H
Hannan solo_traveller gb
9
2026-06-02 via Nuitee
R
RIJITH couple in
10
Pros:

Center of city

Cons:

Nothing

2026-05-28 via Nuitee
P
Peter solo_traveller hu
2
2026-05-26 via Nuitee
K
Klauspeter couple de
9
Perfect place to explore Malang
Pros:

Many options at the breakfast buffet

Cons:

Slow Wifi.

2026-05-25 via Nuitee