Best Western Hotel dei Mille

Hotels
Best Western
8.1 (1319 reviews)
Via Torino 108 , Naples , it

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Front desk (limited hours)
Free wired internet
Internet access

Review Highlights

Pros:
Cleanliness
Comfortable beds
Helpful staff
Good location
Cons:
Small bathrooms
High prices
Noise from outside
Elevator issues

Categories

Cleanliness
7.66
Some reviews mention cleanliness positively, but a few highlighted issues.
Service
9.13
Staff received positive mentions for helpfulness and attentiveness.
Location
8.67
Close proximity to the train station is frequently mentioned as a strong point.
Room Quality
7.62
Mixed sentiments due to some rooms being small, but others describe comfort.
Amenities
8.15
Some positive mentions for amenities like a mini fridge and breakfast options.
Value for Money
7.31
Some guests felt the price was a bit high for the quality experienced.
Food and Beverage
7.66
Comments indicate mixed feelings about the food offerings and quality.
Overall Experience
8.63
Positive general sentiment that suggests overall happiness despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 11:29

Property Description

Convenient Location
Situated just 200 metres from Naples Centrale Train Station, Best Western Hotel dei Mille offers easy access for travelers.

Comfortable Rooms
The air-conditioned rooms are well-equipped with a TV, safety deposit box, and a private bathroom with free toiletries, ensuring a comfortable stay for guests.

24-Hour Front Desk
Guests can enjoy the convenience of a 24-hour front desk, providing assistance and information at any time during their stay.

Experience convenience, comfort, and quality service at Best Western Hotel dei Mille. Book now for a memorable stay in Naples.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.1
Based on 1319 reviews
Cleanliness: 7.66
Service: 9.13
Location: 8.67
Room Quality: 7.62
Amenities: 8.15
Value for Money: 7.31
Food and Beverage: 7.66
Overall Experience: 8.63
A
alicia solo_traveller es
10
Pros:

El hotel es precioso, súper limpio y cómodo. El personal muy agradable.

Cons:

Está muy bien comunicado, pero no es una zona segura para ir sola.

2026-02-14 via Nuitee
A
adrian family_with_children mt
10
Pros:

the location

Cons:

nothing

2026-02-12 via Nuitee
G
Giovanni family_with_children it
6
Pros:

Disponibilità personale

Cons:

Struttura un po da rivendere

2026-02-11 via Nuitee
E
Ervin family_with_children ro
8
Pros:

Personalul foarte amabil , camera curata si spațioasă. Recomand

2026-02-10 via Nuitee
V
Voicu Dan family_with_children ro
2
Pros:

It was near the central station.

Cons:

The breakfast was bad. The water was not running at all in two mornings. The neighborhood is scary. The staff couldn't care less.

2026-02-09 via Nuitee
W
Warner family_with_children cr
10
Un hotel con potencial
Pros:

La limpieza y la comodidad en la habitación

Cons:

El personal del desayuno es antipático.
El ascensor es para máximo 2 personas y es hiper viejo! Con puertas manuales inclusive.

2026-02-09 via Nuitee
C
Chiovelli family_with_children it
10
Pros:

Hotel pulito e accogliente, staff gentile e disponibile

2026-02-08 via Nuitee
A
Aurymar jose solo_traveller it
1
Pros:

Nulla

Cons:

Il personale poco adatto per lavorare con il pubblico, il fatto che uno ti dica una cosa puoi non e cosi. Non sanno trattare i clienti. Parole dette di una donna ma vuoi essere più furba di noi Napolitani, quando loro mi hanno derubato una notte nell hotel, le soluzione li non esistono ho paghi ho paghi. State in una zona brutta almeno imparate a avere i clienti. Li va chi non conosce la classe di merda che siete. .

2026-01-29 via Nuitee
S
sofia family_with_children it
9
Come le aspettative
Pros:

Vicinanza alla stazione, pulito e non troppo rumoroso

Cons:

Migliorerei i sanitari, questa è la seconda volta che pernotto.
La prima avevo un bagno gigante e super moderno, la secondo piuttosto piccolo e un po’ datato

2026-01-29 via Nuitee
D
Domenica solo_traveller it
10
Ideale
2026-01-20 via Nuitee
A
Antonella couple it
7
2026-01-20 via Nuitee
P
Pamela couple it
10
2026-01-20 via Nuitee
M
Michel couple be
8
2026-01-19 via Nuitee
S
Sinéad couple ie
5
Dissapointing
Pros:

Very clean and central

Cons:

The kettle was broken and not replaced, we booked and paid for a balcony room but had a small room with no balcony

2026-01-19 via Nuitee
R
Ramona family_with_children nl
7
Het hotel was prima
Pros:

De bedden waren top, alles was goed schoon, het ontbijt was prima.

Cons:

We kregen niet de kamers die we geboekt hadden, beide hadden geen balkon. 1 was heel groot ( ze probeerde ons daar nog met 3 personen op te krijgen maar we hadden 2 losse kamers geboekt) de andere was duidelijk een kleinere kamer, die wel gewoon prima was zeker voor 1 persoon.
Het is wel 1 van de slechtere buurten van Napels, heel vies op straat en de dakloezen slapen tegen over het hotel op straat

2026-01-19 via Nuitee
K
Kai Chi family_with_children hk
3
Not a right decision to stay at this unsafe property. Will not recommend to my friends
Pros:

Not much choice and hot milk is not served.

Cons:

The water in the fridge was complimentary. But the check in staff didn’t inform us.

2026-01-19 via Nuitee
A
Andrea family_with_children fr
8
2026-01-19 via Nuitee
A
Anton dilip kumar nilushan fernando family_with_children it
8
2026-01-19 via Nuitee
S
Samantha couple au
8
2026-01-19 via Nuitee
M
Musa solo_traveller dk
7
2026-01-19 via Nuitee