No:12 Hotel Sultanahmet

4 stars with a possible extra half star for its prime location.
We paid extra for a slighter bigger Superior room and asked when booking for a quieter, upper and rear room; which was supplied = room 306. Rooms facing the street front would be noisier.
Pleasant helpful staff.
All very clean.
The building lift while slow, was appreciated.
Ok wifi.
A functioning in room safe and a basic eutectic fridge.
We could not get our room air con to actually cool (it just wanted to heat all of the time), so we left it off and then opened the room window of an evening. This could be a problem here though in mid summer. There is a sign in the room saying that guests have control over the heating or cooling modes BUT this is not so. Management said when I questioned the problem that come mid October all rooms are assigned a heat mode of approx 25 C which is just too hot !
The space for the included breakfast is too small and too congested and if you sat outside you would be confronted by the traffic fumes and cigarette smoke from other patrons and passerbys. Pre-cooked food is not kept food safe warm.
The shower floor drain was slow to drain away and I flagged this to management on checking out.
Eating at the basic Yeni Karadeniz Aile Ve Pide Kabap Salonu restaurant, just around a lane way corner was a treat and is highly recommended. Good value there too and nice to be mostly dining with locals.

My Review of Sultanahmet Hotel No. 12, Istanbul

I recently stayed at the Sultanahmet Hotel No. 12 in Istanbul this September and would like to share my wonderful experience.

My sisters and I, who live in different countries, decided to meet in Turkey and chose this hotel for our reunion. It turned out to be an excellent choice.

First of all, the location is perfect — all the main attractions are within walking distance, and there’s a great supermarket nearby, which was very convenient.

The hotel itself is spotless and comfortable. The rooms were exceptionally clean, and the breakfasts were delicious and varied.

I would like to express my sincere gratitude to the entire staff — the friendly team at the front desk and the housekeeping staff who kept everything in perfect order.

A special thank you goes to Inga, who was incredibly helpful throughout our stay. She guided us on where to go, what to see, and how to use the Istanbul Card. When we realized we had forgotten our charging adapters, she kindly brought us one to use — a small gesture that made a big difference.

I highly recommend Sultanahmet Hotel No. 12 to anyone visiting Istanbul. Our stay was truly enjoyable, and we left with only positive impressions.

Thank you once again to all the staff and management for their hospitality and care.

Hotel Sultanahmet is located perfectly, only a few minute walk from Hagia Sophia and the Blue Mosque. Tons of restaurants in the area and s grocery store on the same block. Very clean, good AC, VERY good breakfast! The staff is the friendliest i've seen in any hotel! Inga (the room service lady) helped us with everything we needed, she gave us an outlet adapter, corkscrew, and a public transport card free of charge, that was so nice of her! Thank you so much Inga! Will definitely be back!

We didn’t feel comfortable with the sheets and duvet.

Poor poor service

Don't base your stay on the trip advisor reviews of the rooftop breakfast. That was closed on our stay, breakfast was ok not great, and served in the ground floor lobby cafe

Rapport qualité prix au top et situé a côté de Sainte Sophie

地點一流 接待員非常熱情 清潔整齊

Want to thank you the stuff for my comfortable stay in Istanbul

We spent 9 nine days… overall the staff were COI

Good location near the tram stations ..walkable from the grand bazaar..excellent staff..excellent bed and cleanliness..good internet. The housekeeping ladies were really warm and nice ..breakfast and coffee was also really good

Excellent location! Staff were very polite and helpful! Cleaning ladies did an excellent job keeping everything clean ! Definitely grade value to money ! Wouldn’t hessite to stay again !

Great hotel in an excellent location just a 5 minute walk from major attractions like Hagia Sophia, the Grand Bazaar, and many other landmarks. The surrounding area is lively, full of restaurants including Nusr-Et and many others, yet the hotel itself remains very quiet and peaceful. The service was excellent, making the stay even more enjoyable.

Overall good. Breakfast should have included at this price.

Excellent hotel with friendly staff, the location is great it’s a walking distance (5 mins) to Aiya Sofia & Grand Bazar! The area is full of restaurants and tourist attractions, the hotel is quite and very comfortable

Very nice place.

Den var bra överlag, nära till det mesta. Dock kan jag säga att deras hiss är den saktaste hissen jag har någonsin kommit över och för mycket klor i vattnet.

Staff was friendly, the hotel is located in a good area easy to walk to almost all the main tourist areas in Istanbul. Breakfast options are limited. The transportation was good, they have spacious vans and in good conditions however, the drivers are careless when driving, over the speed limit and not slowing down in curves etc. we were very scared both times on our way from the airport to the hotel and on our way back to the airport.

Receptiondaki Mekan bey, çok ilgili, çok güleryüzlü, dil bilgisi süper, teşekkür ederiz kendisine

Great hotel, great price, pleasant experience