Holiday Inn Express & Suites Canon City by IHG

Very clean, new looking. Very comfortable.

Rooms were clean and roomy. Staff was friendly and professional. Breakfast included fresh ground coffee, juice, various egg dishes, biscuits with vegetarian gravy, sausage, bacon, potatoe wedges, muffins, bagels, waffles, pancakes and fresh fruit. Pool, sauna, hot tub and workout room was also very nice.

Welcomed by the staff, very nice and professional. Comfy beds, clean rooms. One night stay, great breakfast. Stayed in hotel chain in Dodge City Kansas, and Cañon City Colorado. Will continue to stay on future trips.

An absolutely lovely hotel with amazing staff and great rooms.

. It was a nice place to stay and convenient to getting to the Royal Gorge train. Would stay there again if in the area.
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Manager was very accomadating ,helpful,friendly would return because of this fact

Rooms were clean. Breakfast was excellent.

Good

This is absolutely the best hotel we have ever stayed in with our whole family. The facility is beautiful and clean. The staff was incredible. We were greeted so nicely and he went out of his way to make sure we had everything we needed. The kids loved the pool. The rooms were huge and very comfortable. I recommend this hotel when staying in Cañon City.

Nice

Our room was clean and spacious. It had everything we needed. We loved the breakfast and we plan to stay here again in the future!

I like the mountain view from my window , and the hot cinnamon rolls

Well run operation.

The room was very clean with nice amenities. I appreciated the sliding door to block off residual hallway light at night and the bedside curtain controls. Staff was very friendly and helpful with dinner recommendations, too! Parking was ample, safe, and hotel was quiet despite it's proximity to the road. I was very happy with my stay and would gladly return!

This hotel was the best hotel I've ever stayed in. The room was amazing, very comfortable, very clean. Breakfast was phenomenal. They had everything you can ever imagine! Highly, highly recommend this hotel! Staff was extremely helpful and friendly! This is the best hotel! 🤩💯✨

Clean room nice beds great staff

They refill the lotion bottles with cheap soap.

Excellent accommodations. I highly recommend this hotel location. I was impressed with the feeling of comfort.

This is the second time in a month I’ve stayed here. It has been consistently excellent.

I stayed one night at the Holiday Inn Express while passing through Cañon City.

The hotel itself is about five years old. The interior features the pre-pandemic Holiday Inn Express design. It isn’t the latest look, but it hardly feels dated or tired.

The most glaring issue is access. There is virtually no signage — just a small, low-to-the-ground sign dwarfed by those of neighboring businesses. Coming west from downtown requires a dangerous U-turn across four lanes of traffic. The entrance you think is for the hotel actually belongs to the Best Western and Chili’s next door. Exiting the property, guests are forced to turn right, while the driveway itself is narrow and poorly designed. In all my travels, I have never seen a hotel with worse access. It is baffling that city planners and IHG’s own brand inspectors approved it.

Rooms are larger than average with some offering two king beds instead of the standard two queens. My room featured a sliding barn-style door that separated the sleeping area from the entryway with its refrigerator, coffeemaker and bathroom — a thoughtful touch that makes it easier for one guest to move about without disturbing another. I also appreciated the traditional bathtub-shower combination, which is more practical than the walk-in showers most hotels now favor. Rooms themselves are otherwise well-appointed with large televisions, multiple outlets and a refrigerator. The notable absence of a channel guide made navigating the TV system frustrating.

In terms of breakfast, the buffet was of a poorer quality than the buffet usually offered at a Holiday Inn Express. Only sugary cereals, chocolate chips, and sugary instant oatmeal. No walnuts. No cranberries. No oatmeal without sugar. Bacon, powdered or liquid scrambled eggs, and turkey sausage. Apples and oranges but no bananas. Greek yogurt in the refrigerator. Waffle machine. There was the usual Holiday Inn Express pancake machine, but the machine was set to only make one pancake per person, not the customary two pancakes. Is the franchisee so cheap they can't afford two pancakes per person? Freshly brewed coffee dispensers have been replaced with Costa Coffee machines. The machines are difficult to use and take considerable time. Guests were unnecessarily standing in line waiting for coffee.

The pool area is better than what you normally find at a Holiday Inn Express. It includes a hot tub and sauna. Unfortunately, the towels provided are laughably small, barely larger than a hand towel.

Service left much to be desired.

At check-in, the front desk clerk, an older gentleman wearing a suit, commented on my reservation having two adults. He said "she gets breakfast in the morning," which was a sexually suggestive comment about picking up a woman and bringing her back to the hotel. The second guest was my elderly father who was standing behind me. Maybe he thought what he said was funny, but it was unprofessional.

As a guest with IHG elite status, I am entitled to a suite upgrade if one is available at check-in. Suites were available at the time of my check-in. However, the front desk failed to extend an upgrade. Nor was I offered the standard welcome amenity of points or a market item.

For a hotel charging $180 per night — more than the rate of the brand-new, four-star hotel in downtown Cañon City — this is unacceptable. To make matters worse, daily housekeeping is not provided, not even a light refresh.

Compounding frustrations, one of the hotel’s two elevators has been broken for nearly two months. At least one side door is unoperational due to a broken lock. These issues speak to deferred maintenance and lack of oversight.

All things considered, Cañon City doesn't have many nice or good hotels. The Holiday Inn Express is one of the better hotels in Cañon City. However, the awful access, lack of elite recognition and absence of daily housekeeping make it a poor value when compared to competitors. The nightly rate is at least $50 too high.