Motel One Aachen

Hotels
Windsor
Kapuzinergraben, Aachen, NRW, 52062 , Aachen , DE

Pets allowed

Facilities

Free WiFi
24-hour front desk
Luggage storage
Elevator
Breakfast available (surcharge)
Safe-deposit box at front desk
Multilingual staff
Smoke-free property
Self parking (surcharge)

Review Highlights

Pros:
Great location to explore Aachen
Nice city hotel
Very nice room
Courtyard lounge
Very friendly staff
Cons:
Breakfast served in the lobby; eating on lounge furniture is awkward

Categories

Cleanliness
1
Not mentioned in reviews. Standard quality for this hotel tier.
Service
1
Very friendly staff noted ('sehr freundliches Personal') — positive service experience.
Location
1
Repeatedly praised as 'Great location to explore Aachen' and 'super gelegen' — strong positive for location.
Room Quality
1
Described as 'Sehr schönes Zimmer' — room quality is viewed positively.
Amenities
1
Courtyard lounge ('tolle Lounge im Innenhof') highlighted as a positive amenity.
Value for Money
1
Not mentioned in reviews. Standard quality for this hotel tier.
Food and Beverage
1
Breakfast setup is inconvenient ('Frühstück ist in der Lobby') and eating on lounge furniture is awkward — negative F&B experience.
Overall Experience
1
Overall sentiment is positive ('Gerne wieder') with praise for location, room and staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-19 13:15

Property Description

Central Location in Aachen
Immerse yourself in the heart of Aachen at Motel One Aachen, steps away from the renowned Theater Aachen and other popular landmarks.

Modern Amenities for Comfort
Relax in one of the 259 air-conditioned rooms with flat-screen TVs and enjoy complimentary Wi-Fi. Indulge in rainfall showers and premium toiletries in private bathrooms.

Convenient Services
Benefit from a 24-hour front desk, multilingual staff, and luggage storage. Self-parking is available for your convenience, ensuring a stress-free stay.

Escape to comfort and convenience at Motel One Aachen - your ideal choice for a memorable stay in Aachen.

Important information:

  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Sustainability Certifications

    Green Key (Foundation for Environmental Education)

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
K
Kilian family
10
Pros:

Great location to explore Aachen. Nice City Hotel.

2025-10-11 via Nuitee
A
Andreas C.
10
Gerne wieder, super gelegen
Pros:

Sehr schönes Zimmer, tolle Lounge im Innenhof, sehr freundliches Personal.

Frühstück ist in der Lobby, Essen in Lounge-Möbeln etwas schwierig

2025-09-21 via Nuitee
M
Martin partner
8
Pros:

Spent three nights in Aachen. It was good, but not our best MotelOne Experience. The staff at the check in was very friendly, unfortunately not the staff at breakfast service. Maybe someone needs to tell them: “a smile looks good on you”… The breakfast area is way too small, the chairs in the bar area not really suitable for sitting. One day we waited for the start and we were completely ignored by the woman. On the morning of departure the woman spilled egg shells all over table and carpet and completely ignored the mess. When we left it was still there.
Besides that we would recommend MotelOne, the room was tidy and nice.

2025-09-01 via Nuitee
S
Sylvia
8
Pros:

Einrichtung ist modern. Mir fehlen ein Wasser und Glas im Zimmer. Wasserkocher bzw. Expressgerät sind leider auch nicht gewollt. Ich werden motel one nicht mehr buchen.

2025-08-31 via Nuitee
M
Matthias
10
Pros:

Nice Hotel in the middle of Aachen. 15 min on foot from main station and just around the corner of Elisenbrunnen and Dom.
Great place to stay.

2025-08-18 via Nuitee
A
Andrea family
8
Pros:

Zentrale Lage, freundliches Personal, Top Barkeeper.
Die Lüftung im Zimmer war etwas laut

2025-08-17 via Nuitee
B
Brittany
10
Pros:

Beautiful city, can’t wait to come back!

2025-08-14 via Nuitee
C
Christian
10
Pros:

War wegen der Eröffnung eines Restaurants in Aachen da. Viele sind im Hotel geblieben. War sehr gut!

2025-08-10 via Nuitee
H
Harriet partner
10
Pros:

Lovely staff, pleasant well stocked bar, comfortable rooms. Car park was full when we arrived but there’s another public car park 5min walk away. Would stay again.

2025-08-08 via Nuitee
M
MOISES
8
Pros:

Instalaciones pulcras, bien conservadas, servicios completos, ubicación céntrica,

2025-08-02 via Nuitee
S
Stephan
10
Pros:

Sehr gute Lage

2025-08-01 via Nuitee
A
Alexandre partner
10
Pros:

Super clean and nice hotel. Friendly staff

2025-07-29 via Nuitee
M
Micheline
10
Très bien situé
Pros:

Très bien situé. Proche des commerces, bars, restos. Belle
Très jolie déco dan le hall. Chambre de belle grandeur.
A refaire sans hésitation.

2025-07-22 via Nuitee
H
Henry
10
Pros:

Super gelegen und sonst auch alles prima

2025-07-22 via Nuitee
A
Anne-Louise
10
Pleasant city centre hotel
Pros:

Very pleasant one night stay in the centre of Aachen. Hotel in a good central position Clean and comfortable with friendly helpful reception staff. Room small but had everything we required. Particularly pleased to get secure parking place under the hotel.

2025-07-13 via Nuitee
C
Cornelia friends
10
Pros:

Entspanntes Hotel, aufmerksames und freundliches Personal, guter Start für eine Erkundung der Stadt. Theater Aachen direkt gegenüber.

2025-07-11 via Nuitee
M
Margaret
6
Aachen stay
Pros:

Rooms are tiny with few amenities. No coffee maker or refrigerator.

2025-07-07 via Nuitee
C
Cole partner
10
Pros:

Excellent place to stay in the heart of the city. Close to the old city. Staff is helpful and friendly. Breakfast was excellent.

2025-07-07 via Nuitee
T
Tom partner
10
Pros:

Sauber, ordentlich und sehr freundlich!
Zimmer sind klein aber fein, völlig ausreichend für einen Kurztrip! Gerne wieder :)

2025-06-19 via Nuitee
V
Vanessa partner
10
Pros:

The hotel Is centrally located. The room was clean and quiet and the staff was friendly. Great place to stay and see the cathedral.

2025-06-17 via Nuitee