Hotel Indigo Vancouver Dwtn - Portland Area by IHG

Hotels
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Hotel Indigo
9.1 (318 reviews)
550 Waterfront Way , Vancouver , us

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean and modern hotel
Stunning views
Cons:
Street noise
Mediocre food quality
Limited cancellation policy

Categories

Cleanliness
8.63
Overall clean and tidy, a few reviews noted noise and cleanliness issues.
Service
10
Staff were polite, helpful, and friendly across multiple reviews.
Location
9.6
Great location close to the river and restaurants, praised by multiple guests.
Room Quality
8.64
Rooms are generally spacious and comfortable, but some complaints about noise and mattress quality.
Amenities
9.59
Good amenities mentioned, though some guests expected more; standout rooftop bar.
Value for Money
8.62
Some concerns about the pricing structure and food quality; perceived as average.
Food and Beverage
8.08
Many reviews indicated the food quality was mediocre; dining experience did not meet expectations.
Overall Experience
9.63
Overall positive experiences with noted issues but balanced by exceptional service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-01 22:02

Property Description

Modern Accommodation with Convenient Amenities

Fitness Centre and On-Site Dining Options
Hotel Indigo - Vancouver Dwtn - Portland Area offers a fitness centre, private parking, a terrace, and a restaurant for guests to enjoy. Additionally, there is an on-site bar available, perfect for unwinding after a long day of exploring the city.

Business Area and Free WiFi
Guests can take advantage of the hotel's business area, ideal for staying productive while traveling. With free WiFi throughout the property, staying connected is easy and hassle-free for both leisure and business travelers.

Prime Location and Exceptional Service
Conveniently situated near major attractions like Moda Center and Oregon Convention Center, this IHG Hotel provides excellent service with room service and a 24-hour front desk. Book your stay now and experience the best of Vancouver and Portland!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 45 per day.

Location

Guest Reviews

9.1
Based on 318 reviews
Cleanliness: 8.63
Service: 10
Location: 9.6
Room Quality: 8.64
Amenities: 9.59
Value for Money: 8.62
Food and Beverage: 8.08
Overall Experience: 9.63
R
rachel • couple • us
7
Just okay
Pros:

Location

Cons:

Noise

2026-07-04 • via Nuitee
B
byeaman • family_with_children • us
9
Very convenient for a cruise departure, or a visit in Vancouver
Pros:

My for cruise departure. Five Sails restaurant was amazing, but pricey and worth the experience.

Cons:

all good

2026-07-04 • via Nuitee
C
Chris • couple • us
7
Comfortable and a lot of things to do within walking distance
Pros:

Location

Cons:

Price

2026-07-03 • via Nuitee
H
Hope • solo_traveller • us
7
Nice but not sure for the $$ I’d stay here again.
Pros:

Central location to Vancouver and Portland. Lots to do around the property.

Cons:

NOISE!! Street noise was awful. Plane noise was second.

2026-06-20 • via Nuitee
T
Tana • solo_traveller • us
10
Pros:

Valet and location

Cons:

No issues

2026-06-14 • via Nuitee
R
Raman • couple • us
9
2026-05-31 • via Nuitee
E
edna • solo_traveller • us
10
Pleasure weekend getaway 5/23/26
Pros:

The view from our room was beautiful, employee was very nice and they're valet fast and easy no long wait also 24hrs attendant . The whole place was spot clean and smells good, it's cozy and inviting if we ever go back I'd stay there again...

Cons:

Homeless on the other side of the street after we were driving late at night we ended up driving on the other side and it was homeless street but it was quite other than that nothing negative to say.

2026-05-27 • via Nuitee
T
Tiffany • solo_traveller • us
10
Best in Class
Pros:

Extremely nice and helpful staff, easy check in and convenient locations for views, restaurants and city exploration. Very comfortable and clean room!

Cons:

You can hear the airplanes, but its not overbearing. There isn't much you can do about that for the location. Not a ding, just informational. Still loved everything about it!

2026-05-20 • via Nuitee
H
h2omeyer • Couples • Seattle, Washington
10
Very nice rooms and staff
Pros:

I only paid for a partial view and it was a very beautiful view. The room was spacious and really well appointed-loved the leather details. Staff was helpful and when the tv didn't work responded quickly. Be advised it's a little different concept where the restaurants and bars are seperate businesses. 13 coins was awesome. Rooftop bar was not managed well at all-understaffed and lacking clean plates/silverware.

2026-05-13 • via Tripadvisor
J
Jean-Marie • couple • us
9
Super comfortable room with outstanding location
Pros:

The room was very spacious, the bedding was super comfortable, the bathroom was spacious with a separate door for the toilet. The rooftop bar was great and had outstanding views of the Columbia river.

Cons:

I would’ve liked bath robes and self parking would’ve been nice. The $29/day destination fee seemed excessive considering there was no pool and bathrobes were not provided. So we paid $29 a day for the fitness center ?

2026-05-02 • via Nuitee
S
Shonda • family_with_children • us
7
Pros:

On the water. Walkable to restaurants and waterfront. Rooms were nice and modern.

Cons:

While I understand that there isn’t anything the hotel can do about the situation, I was not expecting motorcycles to be riding up and down the waterfront late at night. It was noisy and prevented us from sleeping which at that point, I understood the ear plugs provided by the hotel.

2026-04-23 • via Nuitee
J
Jeff_Turner • couple • us
10
2026-04-15 • via Nuitee
G
gaynorh388 • Family
10
Model Service
Pros:

We spent three days at the Indigo. Alexandra at the front desk was a joy to work with. She was always quick to take care of small details and did so with a smile. I already plan to go back and look forward to working with her again. She is a model for hotel customer service.

2026-04-13 • via Tripadvisor
J
Johnny • couple • us
9
I like it so much that I will definitely go back
Pros:

The property was new and great the roof top lounge was excellent for a relaxing drink. I would definitely recommend to friends and families

Cons:

Everything was superb. No complaints

2026-04-06 • via Nuitee
A
Angel • family_with_children • us
10
Parking sucks
Pros:

The location

Cons:

Parking

2026-03-29 • via Nuitee
J
Jason • couple • us
10
2026-03-28 • via Nuitee
M
Michelle • family_with_children • us
10
Pros:

Location was excellent, valet parking was convenient with easy access to the car with being able to request it by text. Front desk staff was friendly and knowledgeable about options of things to do in the area.

2026-03-20 • via Nuitee
J
Joseph • couple • us
10
Awesome place well located well staffed.
Pros:

The view.

Cons:

Air traffic noise.

2026-03-10 • via Nuitee
F
Fesili • couple • us
10
2026-03-01 • via Nuitee
T
Trussell • solo_traveller • us
10
10/10 recommend
Pros:

Loved the kind uplifting helpful energy of the staff!

Cons:

Sadly no hot tubbbb but was a beautiful stay and plenty of other things to do around the area:)

2026-02-23 • via Nuitee