Hotel Indigo Vancouver Dwtn - Portland Area by IHG

Hotels
Hotel Indigo
9.1 (301 reviews)
550 Waterfront Way , Vancouver , us

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean and modern hotel
Stunning views
Cons:
Street noise
Mediocre food quality
Limited cancellation policy

Categories

Cleanliness
8.63
Overall clean and tidy, a few reviews noted noise and cleanliness issues.
Service
10
Staff were polite, helpful, and friendly across multiple reviews.
Location
9.6
Great location close to the river and restaurants, praised by multiple guests.
Room Quality
8.64
Rooms are generally spacious and comfortable, but some complaints about noise and mattress quality.
Amenities
9.59
Good amenities mentioned, though some guests expected more; standout rooftop bar.
Value for Money
8.62
Some concerns about the pricing structure and food quality; perceived as average.
Food and Beverage
8.08
Many reviews indicated the food quality was mediocre; dining experience did not meet expectations.
Overall Experience
9.63
Overall positive experiences with noted issues but balanced by exceptional service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-01 22:02

Property Description

Modern Accommodation with Convenient Amenities

Fitness Centre and On-Site Dining Options
Hotel Indigo - Vancouver Dwtn - Portland Area offers a fitness centre, private parking, a terrace, and a restaurant for guests to enjoy. Additionally, there is an on-site bar available, perfect for unwinding after a long day of exploring the city.

Business Area and Free WiFi
Guests can take advantage of the hotel's business area, ideal for staying productive while traveling. With free WiFi throughout the property, staying connected is easy and hassle-free for both leisure and business travelers.

Prime Location and Exceptional Service
Conveniently situated near major attractions like Moda Center and Oregon Convention Center, this IHG Hotel provides excellent service with room service and a 24-hour front desk. Book your stay now and experience the best of Vancouver and Portland!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 45 per day.

Location

Guest Reviews

9.1
Based on 301 reviews
Cleanliness: 8.63
Service: 10
Location: 9.6
Room Quality: 8.64
Amenities: 9.59
Value for Money: 8.62
Food and Beverage: 8.08
Overall Experience: 9.63
F
Fesili couple us
10
2026-03-01 via Nuitee
T
Trussell solo_traveller us
10
10/10 recommend
Pros:

Loved the kind uplifting helpful energy of the staff!

Cons:

Sadly no hot tubbbb but was a beautiful stay and plenty of other things to do around the area:)

2026-02-23 via Nuitee
R
Rose family_with_children us
10
2026-01-22 via Nuitee
S
Sade family_with_children us
10
2026-01-04 via Nuitee
L
L extended_group us
10
Always a great stay
Pros:

Everything

Cons:

Nothing

2025-12-25 via Nuitee
S
sysysy extended_group us
9
2025-12-06 via Nuitee
N
Nancy couple us
10
2025-12-05 via Nuitee
J
James couple us
9
2025-11-29 via Nuitee
J
Jason solo_traveller us
7
2025-11-19 via Nuitee
D
DS2020 solo_traveller de
9
Cons:

Heizung war sehr laut; Zimmer wurde nur geheizt während man im Zimmer war, daher war es oft kalt

2025-11-06 via Nuitee
D
Dannie Pearson solo_traveller us
10
2025-10-31 via Nuitee
P
pete family_with_children us
10
Great hotel in a great location
Pros:

Modern and clean hotel in a great location close to the river and excellent restaurants. All staff were polite and friendly, especially valets and front desk staff. Would definitely stay there again.

Cons:

There's nothing that I can think of!

2025-10-29 via Nuitee
J
James solo_traveller gb
10
Pros:

Stunning views, friendly staff, great décor

2025-10-18 via Nuitee
S
Sabrina couple us
10
2025-10-17 via Nuitee
G
Gail partner
10
Pros:

Great place to stay, very convenient, lovely water views.

2025-10-12 via Nuitee
C
Caroline
10
Pros:

Everything was top notch!

2025-10-12 via Nuitee
K
ken
10
Pros:

Julio was great!

2025-10-06 via Nuitee
S
Salome extended_group us
7
Beautiful
Pros:

The rooftop bar
Location

Cons:

The parking

2025-10-05 via Nuitee
W
William
10
Pros:

Staff were especially helpful and courteous

2025-09-23 via Nuitee
M
Maria couple us
10
A wonderful hotel but there is some street noise.
Pros:

We were upgraded to a lovely corner room. It was super spacious, very clean and comfortable.

Cons:

There was a lot of street noise from cars /motorcycles revving their vehicles up and down the street late into the night.

2025-09-17 via Nuitee