Holiday Inn Express Washington DC Downtown by IHG

Hotels
Holiday Inn Express
8.3 (2427 reviews)
317 K St NW , Washington , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Facilities for disabled guests
Shared lounge/TV area
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Cons:
Limited breakfast options
Issues with front desk service

Categories

Cleanliness
8.01
General mention of cleanliness being good, but some issues noted.
Service
8.98
Staff was friendly and helpful, although there were issues with front desk service during a complaint.
Location
8.52
Great downtown location, good for walking and accessing rideshare.
Room Quality
8.47
Rooms were reported to be nice and comfortable by multiple reviews.
Amenities
8.5
Amenities were mentioned positively, but minor issues with coffee machine cited.
Value for Money
8.46
General sentiment suggests good value for the price.
Food and Beverage
7.51
Breakfast could have been better; some complaints about limited options.
Overall Experience
7.98
Overall a great stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-28 01:05

Property Description

Prime Location in Washington DC
Located in the heart of Washington DC, Holiday Inn Express offers easy access to major attractions like the Walter E Washington Convention Center and National Gallery of Art.

Modern Amenities
Experience comfort and convenience with air-conditioned rooms, free WiFi, and a fitness centre. Each room is equipped with a flat-screen TV, safety deposit box, and complimentary bed linen and towels.

Exceptional Services
Enjoy a delicious buffet or American breakfast, 24-hour front desk assistance, a shared lounge, and a business centre. With private parking available on site, your stay is sure to be stress-free.

To book your stay at Holiday Inn Express - Washington DC Downtown, an IHG Hotel, contact us now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DCA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 49 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 2427 reviews
Cleanliness: 8.01
Service: 8.98
Location: 8.52
Room Quality: 8.47
Amenities: 8.5
Value for Money: 8.46
Food and Beverage: 7.51
Overall Experience: 7.98
M
Mai extended_group us
10
Rooms to accommodate 5 people. Check in time is 4 which is too late but the staff checked us in at 1:30. Walkable for av
Pros:

Free laundry usage
Adequate breakfast
Room for 5

2026-04-18 via Nuitee
K
Kimberly solo_traveller us
8
2026-04-18 via Nuitee
A
Anna family_with_children pl
8
2026-04-17 via Nuitee
M
MARIA LOURDES family_with_children ar
10
E encantó! Muy amables todos e impecable
Pros:

Limpieza desayuno atención

Cons:

Nada todo perfecto

2026-04-15 via Nuitee
L
Lira extended_group us
10
Paseo
Pros:

La vista y la comodidad del hotel..

Cons:

El parking del hotel

2026-04-10 via Nuitee
D
Dawn family_with_children us
3
Never again .furious lied about accomidations
Pros:

I was told i had a handicap room after traveling thousands of miles and slipping in shower find out from front desk that they have no handicap rooms. Couldnt shower without a chair in it. No room to get around in my wheelchair.

Cons:

Except for one indian boy at checkin staff was rude especially the breakfast employee. 30 people and no cinnamon rolls/bread/oatmeal/sausage/apples/eggs/bagels/muffins talked to employee she said she wasnt filling any more food which left our party of 6 with cold cereal or nothing to eat so we got no breakfast.every night we were never given 6 towels only 2 we had 6 in our room. Front desk said can not leave to get them.

2026-04-08 via Nuitee
K
Krystal family_with_children us
9
2026-04-08 via Nuitee
V
Vasquez family_with_children cr
8
Buena
Pros:

Desayuno esta bien. La ubicación esta bien.

Cons:

Las sabanas parecen plásticas son incomodas, tuve que solicitar 3 veces que me alistaran el sofá cama, cuando desde el inicio de la reserva se indico que se necesitaba, ademas a la hora del check In y luego 2 veces por telefono del cuarto a la recepcion y al final solo nos enviaron las sabanas y tuve que hacer el sofa-cama yo mismo

2026-04-06 via Nuitee
M
Miguel Angel family_with_children es
10
Perfecto
Pros:

Todo super límpio y muy nuevo. Me gustó el desayuno y sobre todo que pudieras hacerte un café en cualquier momento del día.

Cons:

Todo fue correcto.

2026-04-05 via Nuitee
M
MAKIKO solo_traveller jp
8
2026-04-04 via Nuitee
E
Elizabeth couple us
9
2026-04-04 via Nuitee
N
Nicolas family_with_children ca
3
Too expensive. don't use the parking
Pros:

It is quiet.

Cons:

Parking is over price. 280USD pour 2 jours/3nuits. It is scandalous.

Breakfast is not very good. At 9 a Sunday almost nothing ...

A little bit far from the subway.

The bathroom was not very clean ...

2026-03-31 via Nuitee
B
Bruno couple us
8
2026-03-30 via Nuitee
M
Mia family_with_children us
10
Spring Break Family Vacation.
Pros:

The location and ease to tour DC.
Staff very helpful.

Cons:

Security deposit listed on Booking.com as $50.00. Upon check-in the security deposit is actually $150.00. The staff explained the increase.

2026-03-28 via Nuitee
P
pinkston solo_traveller us
7
2026-03-27 via Nuitee
M
Marlen couple co
10
Pros:

exelente menos el desayuno no habia variedad siempre lo mismo

2026-03-27 via Nuitee
A
Antoinette solo_traveller us
10
2026-03-24 via Nuitee
J
Jennifer family_with_children us
9
Great spot to stay while visiting Washington DC! Good breakfast and location!
Pros:

It was clean upon arrival. Housekeeping was done as needed and they made sure we had what we needed for our 7 night stay! The staff was friendly and helpful. Appreciated having breakfast included (a reason why we picked this hotel) and the coffee/tea area always available!

Cons:

Overall we had a great stay, just a bummer the pancake maker was in need of repairs the whole 7 days!

2026-03-23 via Nuitee
D
Danny family_with_children us
10
2026-03-23 via Nuitee
M
Maria Klemense Joy couple us
7
2026-03-22 via Nuitee