avid hotels - Memphis - Southaven by IHG

Hotels
•
Avid
9.4 (1295 reviews)
6863 Hospitality Lane , Southaven , US
+1 662-470-7700

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly service
Clean environment
Cons:
Noise from rooms
Inconsistencies in cleanliness

Categories

Cleanliness
8.64
Generally clean, but issues with hair in bathrooms noted.
Service
9.99
Exceptional staff experience, particularly with Glenda, who was friendly and accommodating.
Location
9.65
Perfect location for visiting family and friends, with ample shopping and dining options.
Room Quality
8.6
Rooms are clean and comfy, but some noise issues from neighbors.
Amenities
9.13
Breakfast offerings praised, but issues with missing items (e.g., hand wash dispenser).
Value for Money
9.59
Good value for the quality of stay.
Food and Beverage
9.64
Breakfast was hot and tasty, with a good variety.
Overall Experience
9.99
Overall stay was highly satisfactory with a strong recommendation.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:24

Property Description

Modern Accommodation with Convenient Amenities
Located just 13 km from Graceland, avid hotels - Memphis - Southaven, an IHG Hotel offers a comfortable stay with a fitness centre, free parking, and free WiFi. The 3-star hotel provides a 24-hour front desk and a business centre for your convenience.

Comfortable Rooms with Essential Features
Each room at avid hotels - Memphis - Southaven includes a desk, flat-screen TV, private bathroom, and air conditioning. With cozy bed linens and towels provided, enjoy a restful stay with all the necessary amenities.

Delicious Breakfast Choices and Nearby Attractions
Start your day with a continental or vegetarian breakfast before exploring attractions like Brown Park and Memphis Rock n Soul Museum, both within 23 km. With Memphis International Airport just 9 km away, book your stay now for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEM

Location

Guest Reviews

9.4
Based on 1295 reviews
Cleanliness: 8.64
Service: 9.99
Location: 9.65
Room Quality: 8.6
Amenities: 9.13
Value for Money: 9.59
Food and Beverage: 9.64
Overall Experience: 9.99
M
Michael Kelly • extended_group • us
9
Very nice place.
Pros:

Excellent breakfast, nice facility.

2026-10-29 • via Nuitee
C
Carlos • couple • us
10
Bella
Pros:

Me gustó la atención

Cons:

Water bed be to free and coffee

2026-10-25 • via Nuitee
V
Vickie • couple • us
8
Would absolutely recommend, breakfast needs improvement
Pros:

Location and very clean

Cons:

Breakfast could be improved.
Coffee too weak and food barely warmed.
Add coffee and microwave to each room.

2026-10-24 • via Nuitee
D
Doreatha • couple • us
10
I ready enjoyed the front desk staff during my four night stay, they were pleasant and answer all q
Pros:

It was a pleasure to wake up and be able to get a fresh cup of coffee that was not sitting around all day.
I’m not a breakfast person but my family enjoyed the breakfast and the variety.

Cons:

I think some closet space would be nice.

2026-10-20 • via Nuitee
L
Lisa • couple • us
7
2026-10-18 • via Nuitee
U
Urszula • solo_traveller • pl
9
Pros:

Glenda przygotowująca śniadanie była bardzo przyjazna i pomocna.

2026-10-16 • via Nuitee
J
Jeni • extended_group • us
7
Pros:

My room size was fantastic. Corner room.

Cons:

Room was hot when entering. Took a while to cool down. Hallways smelled very musty.

2026-10-15 • via Nuitee
T
Tameka • couple • us
10
2026-10-15 • via Nuitee
M
Mahri • extended_group • us
10
2026-10-14 • via Nuitee
L
Lisa • extended_group • us
9
2026-10-13 • via Nuitee
D
David • solo_traveller • au
1
Pros:

Hard to say.

Cons:

Cancelled on us the morning of while we were in transit to the accommodation. Unable to leave further comment.

2026-10-09 • via Nuitee
T
Tameka • couple • us
10
Pros:

Everything was very exceptional!

2026-10-09 • via Nuitee
J
Jen • couple • us
7
Decent for a night stay.
Pros:

Clean and staff was friendly.

Cons:

Breakfast was really bad.

2026-10-07 • via Nuitee
J
J.C.S. • solo_traveller • de
3
Pros:

We got a 10% voucher for a very good nearby restaurant

Cons:

Very disappointing
The AC was extremely loud at around 45 dB, making it difficult to sleep. The room also had a strong, unpleasant odor resembling worn socks.
Even worse: while packing this morning, we discovered what appeared to be significant blood stains on one of the two beds. We only noticed this at checkout.
We chose this hotel specifically as a quieter alternative to our previous Hyatt Germantown stay. Unfortunately, the Hyatt was much cleaner, fresher-smelling, and even had free parking. Despite paying 198$ for one night and showing free parking at reservation we had to pay 5$ additional.
We would definitely not stay here again

2026-09-08 • via Nuitee
G
Grace • solo_traveller • us
1
I checked out instantly after seeing the cleanliness of the room and bathroom
Pros:

Location

Cons:

Cleanliness of the rooms not up to standard. Too many additional fees and the property is not worth the value being charged

2026-08-31 • via Nuitee
K
Key • family_with_children • us
8
I'm going back
Pros:

Front desk was cool and housekeeping

Cons:

The desk are so small

2026-08-23 • via Nuitee
R
Reggie • couple • us
10
2026-08-22 • via Nuitee
G
Gregory • couple • us
10
2026-08-20 • via Nuitee
P
Preslie • couple • us
8
2026-08-19 • via Nuitee
J
Jowanna • couple • us
10
2026-08-18 • via Nuitee