Imi Hotel & Spa

Hotels
•
Oca Hoteles
8.8 (297 reviews)
Rua de Reza, 17, Ourense, Galicia, 32003 , Ourense , ES
34-988 10 80 00

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Facilities

Full-service spa
Free WiFi
Express check-in/check-out
Sauna
Elevator
Breakfast available (surcharge)
Safe-deposit box at front desk
Front desk (limited hours)
Full-service spa
Smoke-free property
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Comfortable rooms
Cons:
Issues with cleanliness
Breakfast limitations
Need for maintenance

Categories

Cleanliness
8.45
Some reviews mentioned issues with cleanliness and maintenance.
Service
9.25
Consistently praised for excellent service and staff attention.
Location
9.25
Multiple reviews highlighted the great location of the hotel.
Room Quality
8.65
General satisfaction with room size and comfort, some maintenance issues noted.
Amenities
8.75
Amenities were adequate, though some guests pointed out additional costs.
Value for Money
8.65
Mixed feelings about the value, especially related to breakfast options.
Food and Beverage
8.35
Some negative comments about breakfast variety and quality.
Overall Experience
9.05
Mostly positive experiences with a few noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:52

Property Description

Luxurious Spa Experience

Indulge in a rejuvenating visit to the full-service spa, perfect for unwinding and pampering yourself during your stay.

Convenient Amenities

Enjoy daily buffet breakfasts, express check-in service, and the convenience of amenities like a safe deposit box and an elevator for ease of access.

Comfortable Accommodations

Relax in one of the 21 air-conditioned rooms, each equipped with a minibar, flat-screen TV, and complimentary wireless internet. The modern bathrooms offer bathtubs or showers for a comfortable experience.

Book your stay at Imi Hotel & Spa in Ourense and delve into luxury just minutes away from the city's top attractions.

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

See all policies

Location

Guest Reviews

8.8
Based on 297 reviews
Cleanliness: 8.45
Service: 9.25
Location: 9.25
Room Quality: 8.65
Amenities: 8.75
Value for Money: 8.65
Food and Beverage: 8.35
Overall Experience: 9.05
M
Manuel • couple • es
10
2026-03-28 • via Nuitee
L
Loreto • extended_group • es
9
2026-03-28 • via Nuitee
J
Juan • couple • es
1
Fatal
Cons:

El Spa no funciona, la habitación sin armario, ni espació para la maleta. Con la cabeza tropiezas con la TV. Grandes ruidos por el balcón. La vista, a un patio de luces. De cuatro estrellas no tiene nada.

2026-03-27 • via Nuitee
M
María Elena • couple • es
8
Pros:

El hotel muy bien y limpio, la mala suerte que no pudimos utilizar el spa por avería

2026-03-27 • via Nuitee
I
Iria • couple • es
8
2026-03-26 • via Nuitee
M
Manuel • couple • es
9
Pros:

Personal amable y muy atentos, habitación limpia y cómoda.

Cons:

Falta de aparcamiento

2026-03-23 • via Nuitee
T
Tino • couple • es
8
Pros:

Ubicación

Cons:

Que el spa no estubiera abierto

2026-03-22 • via Nuitee
A
Ana Isabel • couple • es
10
Pros:

Pasé sólo una noche y estuvo bien, las camas cómodas, y el desayuno bastante variado.

Cons:

Lo malo no poder utilizar el spa, estaba cerrado temporalmente.

2026-03-21 • via Nuitee
C
Carballo • extended_group • ar
9
Fue buena esta muy cerca del casco histórico uno se puede mover caminando por toda la zona
Pros:

Cuando reservamos el hotel era con servicio de spa y no avisaron que no estaban habilitado queríamos sacar la reserva y no pudimos debería haber una forma mas fácil de bajar la reserva.

Cons:

Para el que va en auto es muy complicado no tienen estacionamiento y si uno quiere bajar la valijas no hay lugar.
deberían mejorar ese punto.

2026-03-20 • via Nuitee
A
Andrea • couple • es
10
2026-03-19 • via Nuitee
S
Silvia • solo_traveller • es
6
Mejorable
Pros:

El desayuno me pareció bastante caro para la baja calidad que ofrecen.
En la página web ofrecen el servicio de parking, y no tiene.
La persona responsable del desayuno estaba lavando a mano, sin un lavaplatos que esterilice en condiciones vajilla y cubertería.

Cons:

el desayuno, y la falta de parking. Que no haya lavavajillas en el desayuno

2026-03-16 • via Nuitee
I
Isabel • couple • es
8
Muy bien el hotel .
Pros:

La ubicación

Cons:

Me gusto todo.

2026-03-16 • via Nuitee
D
Diogo • couple • pt
10
2026-03-15 • via Nuitee
M
Marta • couple • es
9
Pros:

Ubicación, comodidad

Cons:

Poca luz en el baño

2026-03-15 • via Nuitee
A
Aarón • couple • es
7
2026-03-14 • via Nuitee
G
Guldris sanchez • solo_traveller • es
5
2026-03-12 • via Nuitee
R
ROBERTO • solo_traveller • es
7
2026-03-12 • via Nuitee
A
Adriana • couple • pt
6
2026-03-12 • via Nuitee
R
Roberto • couple • ch
7
Luci ed ombre
Pros:

Posizione, tranquillità, camera spaziosa, personale gentile.

Cons:

I nostri dati (telefono, email e numero prenotazione Booking) sono stati usati per cercare di rubarci i dati della carta di credito, con un messaggio WhatsApp fake.
Non sappiamo rubati a chi, se albergo o Booking.
Reception chiude alle 23 (in un 4 stelle?) .
Colazione veramente basica (c'eravamo solo noi...)

2026-03-09 • via Nuitee
G
García • solo_traveller • es
10
2026-03-05 • via Nuitee