Nightelier Carrum Downs Sands Hotel

Hotels
9.1 (2065 reviews)
71 Hall Road , Carrum Downs , au

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean rooms
Great location
Comfortable furnishings
Helpful staff
Cons:
Inconsistent service
Poor air conditioning control
Average breakfast options

Categories

Cleanliness
8.9
Most reviews mention clean space; some negative sentiment about specific issues.
Service
9.4
Mixed reviews; excellent service from some staff overshadowed by poor experiences from others.
Location
9.4
Repeated mentions of great location, highly appreciated by guests.
Room Quality
9.4
Overall positive sentiment with well-furnished rooms and comfortable beds.
Amenities
8.9
Good amenities mentioned, some lack of facilities noted.
Value for Money
8.9
Reasonably good value but mixed sentiments about the food options.
Food and Beverage
8.4
Breakfast options were considered average; improvements noted in some reviews.
Overall Experience
9.5
Overall satisfaction remains high, with a couple of caveats about service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:29

Property Description

Modern Amenities
The Sands by Nightcap Plus offers a fitness centre, shared lounge, and a terrace, ensuring guests have plenty of opportunities to relax and stay active during their stay.

Delicious Dining Options
With a restaurant and bar on-site, guests can enjoy a variety of culinary delights without having to leave the hotel premises.

Convenient Location
Located near Dandenong Train Station and Victoria Golf Club, The Sands by Nightcap Plus provides easy access to nearby attractions for guests to explore.

Experience comfort and convenience at The Sands by Nightcap Plus. Book your stay now for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 10 per person per night when using an available cot.
    Children up to and including 12 years old stay for AUD 20 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 2065 reviews
Cleanliness: 8.9
Service: 9.4
Location: 9.4
Room Quality: 9.4
Amenities: 8.9
Value for Money: 8.9
Food and Beverage: 8.4
Overall Experience: 9.5
O
Omer couple au
5
Great hotel but the most important thing was bad the bed
Pros:

Very clean and nice new rooms bathrooms

Cons:

Beds i couldn’t sleep

2026-06-20 via Nuitee
H
Harris solo_traveller au
7
Pros:

Good value for money

Cons:

The room was way too warm and could not turn on the air con

2026-06-19 via Nuitee
R
Roberto couple au
8
2026-06-18 via Nuitee
J
Julie and David solo_traveller au
8
Pros:

Very clean room and location was easy to find. Shopping centre across the road

Cons:

Breakfast buffet was disappointing. Most of the hot options were warm or dried out. Not worth the expense.

2026-06-18 via Nuitee
J
jmiele3 solo_traveller ph
9
Very good, pleasant stay. Convenient for Melbourne suburbs.
Pros:

Great location East side. Very clean and comfortable. Very good pub for dinner in the car park. Wifi worked well.

Cons:

No complaints.

2026-06-16 via Nuitee
M
Michelle couple au
9
Great for our needs.
Pros:

Close to our appointment needs

Cons:

Improved lighting in bathroom.

2026-06-15 via Nuitee
E
Evangeline solo_traveller au
4
2026-06-14 via Nuitee
M
Marice solo_traveller au
10
Amazing from the reception staff to the rooms and facilities 👏
Cons:

Everything..,

2026-06-14 via Nuitee
S
Sharon Shandhika Naidu solo_traveller au
9
Pros:

Conveniently located to shopping mall which was 15mins away. Breakfast was good. It was clean and sufficient space for a family of four.

Cons:

More lighting in shower area would be good.

2026-06-14 via Nuitee
S
Sharon couple au
10
Very comfortable stay
Pros:

Nice & clean, very comfy bed & wonderful friendly check-in lady

Cons:

Nothing to fault

2026-06-14 via Nuitee
G
Gail solo_traveller au
9
2026-06-13 via Nuitee
H
Hope solo_traveller au
6
2026-06-13 via Nuitee
D
Downing family_with_children au
10
2026-06-11 via Nuitee
M
Margaret family_with_children au
8
good
Pros:

Clean and comfortable room

Cons:

some noise from a ? gutter during the rain on Thursday 4th June night
Difficulty with controlling the temperature of the room . It was attended to promptly, but the control of temperature was difficult.

2026-06-10 via Nuitee
A
Amy family_with_children au
9
Pros:

It was clean and had everything we needed.

Cons:

Having the hotel downstairs was convenient. The eggplant parma cooking process needs to be reviewed. Its as though it wasn't sealed off before adding the tomato and cheese. It barely had crumb and was completely soggy/wet slush that I couldn't eat. The children liked their two steaks and burger and my friend enjoyed her meal.

2026-06-09 via Nuitee
T
Teokotai solo_traveller au
10
Worth it.
Pros:

Property was awesome, I always travel and stay here will continue to stay with the sands love it

Cons:

They never changed our sheets. Seriously was disgusted about it. But still I had the best time. And the smell of marijuana on the nights we stayed was very strong.

2026-06-09 via Nuitee
T
Tara Mansfield solo_traveller au
10
Super nice and clean
Pros:

It was super clean and all the bedding was high quality which was nice. We had plenty of room for 2 adults and 3 teenagers. Everything was very spacious. It was also very close to anything you might need.

Cons:

The only thing I could pick was, the main bathroom door is frosted glass and the shower has a large glass window and lots of light did come in at night due to that, it wasnt a huge deal though.

2026-06-09 via Nuitee
M
Maureen family_with_children au
10
This was our fourth stay. We travel for basketball tournaments and this is the only place we will stay when in Melbourne
Pros:

The whole place is so clean and well presented. Hands down one of the best accommodation we’ve ever stayed in.
The staff are all so helpful, pub across the way is great , never hear any noise. The coffee in reception is a bonus. The rooms are so clean , the house keeps should be thanked. We have stayed 4 times and it’s always at the same standard.

Cons:

Nothing it’s amazing

2026-06-09 via Nuitee
S
Salar solo_traveller ch
10
2026-06-08 via Nuitee
K
Krystal couple au
10
Pros:

New, clean, complimentary water, coffee and hot chocolate

2026-06-08 via Nuitee