Grand View Palace Ha Long Hotel

Hotels
•
Independent
4 (3 reviews)
6 Area 6 Group Yet Kieu District, Ha Long, Quang Ninh, 200000 , Ha Long , VN
84-389183388

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Facilities

Full-service spa
Proposal/romance packages available
Express check-out
Electric car charging station
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Designated smoking area
Concierge service
See all facilities

Review Highlights

Pros:
Nice staff
Front staff kindness
Cons:
Issues with credit card acceptance
Breakfast quality

Categories

Cleanliness
2.64
Review did not specifically mention cleanliness; however, there were general dissatisfaction cues regarding service.
Service
7.11
Front staff is very kind and nice.
Location
7.15
Standard quality for this hotel tier.
Room Quality
3.1
Standard quality for this hotel tier.
Amenities
3.13
Standard quality for this hotel tier.
Value for Money
3.09
Standard quality for this hotel tier.
Food and Beverage
2.64
Breakfast not so good.
Overall Experience
3.11
Overall experience met expectation based on the provided reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 05:17

Property Description

Luxurious Spa Services
Indulge in massages, body treatments, and facials offered at the spa to rejuvenate your body and mind.

Recreational Fun
Make a splash in the outdoor pool or explore the town on bicycles available for rent, ensuring a fun-filled stay.

Dining and Entertainment
Savor a meal at the on-site restaurant, enjoy snacks at the cafe, or unwind with a drink at the poolside bar and lounges.

To make unforgettable memories at the centrally located Grand View Palace Ha Long Hotel, book your stay now.

Important information:

  • Pool access available from 8:00 AM to 9:00 PM.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

4
Based on 3 reviews
Cleanliness: 2.64
Service: 7.11
Location: 7.15
Room Quality: 3.1
Amenities: 3.13
Value for Money: 3.09
Food and Beverage: 2.64
Overall Experience: 3.11
M
Miyuki
6
Pros:

Nice staff.
Cannot use international credit card on that time.

2025-12-20 • via Nuitee
M
Miyuki
6
Pros:

Front staff is very kind and nice. Break Fast not so good, and cannot use international credit card on that time. cash only.

2025-12-12 • via Nuitee
A
Ahmet
4
Small details always matter
Pros:

Hotel condition was very good but,poor receptionist service even hardly speak English.They told us breakfast including in your booking but next day they told us not including.We did choose that hotel because our relative wedding party was there to be honest party organized very well but after we checked out on the way with our firends we had phone call they asking they couldn't find one tea spoon in the room we said check again do you think we took it? After 5 min later we got second phone call they say they couldn't find it! We paid192$ for room and our relative paid over 50.000$ for big wedding party but they are asking for 0.20c worth tea spoon.🙁 It really embarrassed us to receive such a phone call among our friends. The fly is small but nauseating. Small details always matter.

2025-03-11 • via Nuitee