Hyatt Centric Cambridge

Hotels
Hyatt Centric
8.6 (3987 reviews)
37 Eddington Avenue , Cambridge , gb

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Good value
Quality food
Cons:
Distance from town centre
Parking availability
Heating issues

Categories

Cleanliness
8.73
Overall sentiment from numerous reviews highlighting the cleanliness of the hotel.
Service
9.2
Many reviews praised the friendliness and helpfulness of the staff.
Location
8.74
Location is convenient but some mentioned distance from the town center.
Room Quality
8.19
Room quality was generally good, although there were notable issues with the heating.
Amenities
7.72
Limited amenities mentioned, including room service and parking issues.
Value for Money
8.68
General sentiment of good value for what is offered.
Food and Beverage
8.73
Positive remarks about the restaurant food quality.
Overall Experience
8.8
General consensus of a satisfying stay with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:55

Property Description

Luxurious Accommodation
Experience comfort and style at Hyatt Centric Cambridge, located just 5.5 km from the prestigious University of Cambridge. Each 4-star room is equipped with modern amenities including air conditioning, flat-screen TV, and a private bathroom. Some rooms even offer picturesque garden views, ensuring a relaxing stay.

Exceptional Dining Options
Savor the flavors of local cuisine at our on-site restaurant, where vegetarian, dairy-free, and vegan options are available upon request. Enjoy a refreshing drink at the bar or unwind in the garden and terrace areas. Our culinary offerings are sure to delight your taste buds.

Convenient Facilities
With a fitness centre, private parking, and a 24-hour front desk, Hyatt Centric Cambridge caters to all your needs. Stay connected with free WiFi, store your belongings with luggage storage, and explore nearby attractions like Audley End House. Book now for an unforgettable stay in Cambridge.

Important information:

Dear guests ,

Please note that Hyatt Centric Cambridge is a cashless property and does not accept cash payments.

Limited car parking is available on-site on a first-come, first-served basis and cannot be pre-booked. The charge is £20 per day. Electric vehicle charging stations are also available. If you have any questions, feel free to contact our reception team at reception.centriccambridge@hyatt.com.

Please, note that there are limited car parking spaces available on first-come, first serve basis and it is charged at £20 per day. For further details, please do not hesitate to contact to our reception team at reception.centriccambridge@hyatt.com.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children ages 17 and older are allowed.
    Children 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs GBP 15 per day.

Location

Guest Reviews

8.6
Based on 3987 reviews
Cleanliness: 8.73
Service: 9.2
Location: 8.74
Room Quality: 8.19
Amenities: 7.72
Value for Money: 8.68
Food and Beverage: 8.73
Overall Experience: 8.8
T
Tricia couple gb
10
2026-07-12 via Nuitee
C
Chikaher solo_traveller gb
9
2026-07-11 via Nuitee
S
Steve couple gb
2
Hotel looks nice and modern but our room was shabby and reception blunt and was having a bad day
Pros:

We chose this hotel because it had air con.
Once in our room it was clear the air con was not working. I rang reception the lady said our room’s air con was not working and she said rather bluntly that it would not be fixed until the next day.
I could have a full refund or 30% reduction and a fan. As it was late in the day and we had dinner reservations I decided to stay but it was sweltering in our room.
What was strange on check out, a different Receptionist said the ENTIRE hotels air con was not working not just our room ????!!!!!

Cons:

No air con, shower door handle hanging off, bathroom door badly split. Receptionist rude.

2026-07-11 via Nuitee
X
Xin couple gb
10
2026-07-10 via Nuitee
L
Lucy solo_traveller gb
8
Pros:

Clean - although the last occupants underwear was left in the corner of the room...

Cons:

See the underwear point... Also, parking is not straightforward and unclear in the app.

2026-07-09 via Nuitee
D
Diane solo_traveller gb
4
Pros:

The carpark was secure. The food at breakfast was good. Many of the staff were very friendly, Kind and enthusiastic.

Cons:

We had originally booked a hotel in the centre of Cambridge with parking and including breakfast. Due to the hot weather we cancelled this hotel to stay at the Hyatt as it had air-conditioning. Unfortunately it didn't work I spoke to a member of staff who said they would put a fan in our room this did not materialise. Very disappointing.

2026-07-09 via Nuitee
S
Sofia Maria couple ar
10
Excelente
Pros:

Muy cómoda la cama. Todo impecable. Súper amables en la recepción.

Cons:

-

2026-07-09 via Nuitee
M
Marco extended_group de
9
2026-07-08 via Nuitee
M
murmu couple in
9
2026-07-08 via Nuitee
A
Adam couple id
8
great quality of stay, BUT come when its cold - it couldn't handle the heat.
Pros:

Good Quality of facilities, comfy bed, great bathroom, good gym room.

Cons:

No AC as advertised.
No Air Conditioning when advertised as having it included.
Room details indicated having air conditioning but the room we received did not have air conditioning

2026-07-08 via Nuitee
G
Gillian extended_group gb
7
Nice stay. Staff very friendly.
Pros:

Breakfast. N/A

Cons:

Our room was not cleaned on the Saturday. On Sunday, towels were replaced, tea/coffee etc. replaced, however beds not made and toilet rolls not replenished.

2026-07-07 via Nuitee
S
Salih Onur solo_traveller tr
3
not great
Pros:

not much

Cons:

I have stayed at this hotel for a work conference for six consecutive years, but this year's experience was unacceptable.

The air conditioning was not working throughout the entire hotel, with no proper explanation or solution provided. Guests were offered fans, but there were not enough for everyone. The elevators were frequently out of service, the coffee machines regularly broke down, and the staff were generally unfriendly and unhelpful.

Breakfast quality was also very poor, with pastries often tasting stale and several days old.

It is disappointing to see such a significant decline in service and maintenance compared to previous years.

2026-07-07 via Nuitee
G
Gabrielle couple gb
9
Clean, convenient and all round a good stay
Pros:

nice rooms, comfortable, nicely decorated. Checked in late but staff were very helpful. Rooms had good toiletries in

2026-07-06 via Nuitee
P
Philippe solo_traveller fr
9
Très confortable
Pros:

Chambre très confortable
Très bon petit déjeuner
Ambiance agréable

Cons:

Il n’y a plus de bus le soir pour rejoindre l’hôtel depuis le centre ville

2026-07-06 via Nuitee
A
Adam couple gb
10
Pros:

Rooms were comfortable and well equipped and clean. Staff were very professional and friendly.

Cons:

Parking and breakfast were expensive

2026-07-05 via Nuitee
M
Mark couple gb
9
2026-07-05 via Nuitee
S
SteveGG solo_traveller gb
9
Great hotel, not cheap but much better value than the city centre,
Pros:

Staff, comfort, food all good, liked the central atrium area

Cons:

Car parking facilitys we're expensive and inadequate, local parking restrictions are pointlessly overdone

2026-07-05 via Nuitee
D
Dhammika solo_traveller lk
9
2026-07-05 via Nuitee
R
Rehmat couple gb
8
Would definitely stay again staff were great
Pros:

Clean and comfortable

Cons:

Air conditioning did not work properly and it was a very hot day but the staff were very helpful in getting a fan

2026-07-05 via Nuitee
G
Goldie solo_traveller gb
10
Pros:

Clean, comfortable, lovely area, food was superb

Cons:

Nothing

2026-07-04 via Nuitee