Hyatt Centric Cambridge

Hotels
Hyatt Centric
8.6 (3823 reviews)
37 Eddington Avenue , Cambridge , gb

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Good value
Quality food
Cons:
Distance from town centre
Parking availability
Heating issues

Categories

Cleanliness
8.73
Overall sentiment from numerous reviews highlighting the cleanliness of the hotel.
Service
9.2
Many reviews praised the friendliness and helpfulness of the staff.
Location
8.74
Location is convenient but some mentioned distance from the town center.
Room Quality
8.19
Room quality was generally good, although there were notable issues with the heating.
Amenities
7.72
Limited amenities mentioned, including room service and parking issues.
Value for Money
8.68
General sentiment of good value for what is offered.
Food and Beverage
8.73
Positive remarks about the restaurant food quality.
Overall Experience
8.8
General consensus of a satisfying stay with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:55

Property Description

Luxurious Accommodation
Experience comfort and style at Hyatt Centric Cambridge, located just 5.5 km from the prestigious University of Cambridge. Each 4-star room is equipped with modern amenities including air conditioning, flat-screen TV, and a private bathroom. Some rooms even offer picturesque garden views, ensuring a relaxing stay.

Exceptional Dining Options
Savor the flavors of local cuisine at our on-site restaurant, where vegetarian, dairy-free, and vegan options are available upon request. Enjoy a refreshing drink at the bar or unwind in the garden and terrace areas. Our culinary offerings are sure to delight your taste buds.

Convenient Facilities
With a fitness centre, private parking, and a 24-hour front desk, Hyatt Centric Cambridge caters to all your needs. Stay connected with free WiFi, store your belongings with luggage storage, and explore nearby attractions like Audley End House. Book now for an unforgettable stay in Cambridge.

Important information:

Dear guests ,

Please note that Hyatt Centric Cambridge is a cashless property and does not accept cash payments.

Limited car parking is available on-site on a first-come, first-served basis and cannot be pre-booked. The charge is £20 per day. Electric vehicle charging stations are also available. If you have any questions, feel free to contact our reception team at reception.centriccambridge@hyatt.com.

Please, note that there are limited car parking spaces available on first-come, first serve basis and it is charged at £20 per day. For further details, please do not hesitate to contact to our reception team at reception.centriccambridge@hyatt.com.





Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children ages 17 and older are allowed.
    Children 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs GBP 15 per day.

Location

Guest Reviews

8.6
Based on 3823 reviews
Cleanliness: 8.73
Service: 9.2
Location: 8.74
Room Quality: 8.19
Amenities: 7.72
Value for Money: 8.68
Food and Beverage: 8.73
Overall Experience: 8.8
C
Collins solo_traveller ng
10
2026-05-16 via Nuitee
C
Carol couple gb
8
Clean and was the standard I expected
Pros:

Clean staff were good.not a lot in the area

Cons:

Found it very odd the breakfast was placed on top of the bar and you served yourself from there ? 🥺

2026-05-16 via Nuitee
5
56davep Business
2
Dirty, broken, missing amenities, dishonest staff
Pros:

Air con was not working. I was told by concierge it should be operational soon. The next day I asked again and was told it had been broken for a while and there was no chance it would be fixed soon. Toilet seat was loose. Trash from previous guest left in the room. Stains on the carpet throughout. It looked like someone had leaned over in the lounge chair and barfed directly on the carpet and it was left for some time. Roof deck was closed. Bar service was bad

2026-05-15 via Tripadvisor
1
173juliusa NONE
10
Overall a smooth experience
Pros:

The location was good for me. Was working in Newmarket and it was close enough to commute over the two nights. The rooms are clean very new and smelt very fresh. I wish I had a desk in the room though, I don't know if all rooms are the same without a desk.
the service from the staff was really good and overall I would definitely recommend this place.

2026-05-15 via Tripadvisor
R
Rebecca solo_traveller us
10
Pros:

Very comfortable, beautiful hotel with a great breakfast. Quiet with wonderful facilities, including restaurants, a supermarket, and walking paths nearby. Very friendly and helpful staff!

Cons:

N/A

2026-05-15 via Nuitee
L
Lee solo_traveller gb
9
2026-05-15 via Nuitee
R
Raisa couple gb
2
Cons:

The room was dusty and smelly!

2026-05-15 via Nuitee
D
Dr. Frank couple de
8
Pros:

Schönes Haus, große Zimmer, gutes Bad. xxxxxxxxxxxxxxx xxxxxxxxxxxxxxx xxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxx xxxxxxxxxxxxxx xxxxxxxxxxxxxx xx

Cons:

Security hat nachgelassen, Eingangstüren stehen jetzt offen, die Rezeption ist zeitweise nicht besetzt und telefonisch vom Zimmer aus nicht zu erreichen (Warteschleife)

2026-05-14 via Nuitee
S
seema couple gb
2
See above
Pros:

The night staff lady was lovely.

Cons:

I booked two rooms. My friend who stayed in the second room did not sleep well because her room vibrated, including the bathroom door and bed. When she mentioned this to the morning staff person at check-out, he mean about this issue. The room was next to the elevator. He said the hotel was full and that’s why she got that room. We don’t accept this explanation. If this was the case, I would have been told in advance and given the option to cancel my booking. In fact, we did try and cancel (for reasons recorded by Booking, but this wasn’t allowed by the hotel). I would like a refund for that room and an apology.

2026-05-14 via Nuitee
R
Rebecca solo_traveller gb
10
2026-05-13 via Nuitee
S
Sharalou solo_traveller gb
9
Pros:

The location was perfect for my needs (Brook Leys parkrun! Right near the hotel). I caught the nearby park & ride into central Cambridge as well. Quiet location. A handful of shops/cafes etc nearby as well.

2026-05-13 via Nuitee
M
Mehmet Toygar couple tr
9
Love it here.
Pros:

Definitely value for money. This was our second stay here. Will stay again for sure. Nice neighbourhood, nice ppl, quiet. Love it.

Cons:

A/C is not working in any room, I guess. I think it is a general system problem or like. It is like this for a real long time now. Does it really matter? No. :)

2026-05-12 via Nuitee
J
John solo_traveller gb
10
Great location and superb facilities for a weekend stay.
Pros:

Clean, efficient, modern facilities. Great coffee bar, restaurant and bar. Easy to get into town, I chose to walk along the quiet footpath. Room was just what was required, comfy bed, excellent shower and incredibly quiet.

Cons:

Have stayed before and chose to stay again as there was nothing negative to say.

2026-05-12 via Nuitee
N
Natalia solo_traveller cy
6
2026-05-11 via Nuitee
P
prince solo_traveller gb
1
2026-05-11 via Nuitee
V
Varsha extended_group gb
10
I'd definitely book again
Pros:

everything was great from checking into checking out

Cons:

n/a

2026-05-11 via Nuitee
S
Sue couple gb
10
2026-05-11 via Nuitee
I
Ilga solo_traveller nl
8
2026-05-10 via Nuitee
S
Shohab couple gb
7
Great stay, shame about the a/c as it ruined a restful night of sleep but overall recommend it again
Pros:

Lovely hotel, clean and meet my expectations for a Hyatt brand.
Staff were great especially Sol who was very helpful and exceptional as the a/c was not working in some rooms, unfortunately couldn’t be resolved but offer a few breakfast which was good but not a massive variety but I suspect that seems to be the trend now-it did the job.
Again a big thanks to Sol.

Cons:

A/C didn’t work in several rooms.

2026-05-10 via Nuitee
S
Sonia couple gb
10
Pros:

lovely location, so easy to get into Cambridge.Hotel lush and staff helpful and friendly. Can't wait to return Thank you for a enjoyable stay.

Cons:

no

2026-05-09 via Nuitee