Pets allowed

Facilities

Express check-out
Arcade/game room
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
Concierge service
Wheelchair accessible
Outdoor furniture
See all facilities

Review Highlights

Pros:
Clean and comfortable
Good location
Friendly staff
Cons:
Valet service issues
High parking fees

Categories

Cleanliness
8.51
Some minor issues reported with broken items in the room.
Service
9.48
Staff were friendly, though valet service was inconvenient.
Location
10
Close to downtown Culver City and other attractions.
Room Quality
9.47
Rooms were clean, modern, and comfortable.
Amenities
9
Facilities including WiFi and pool were excellent.
Value for Money
8.46
Parking is pricey, but decent value considering the stay.
Food and Beverage
9.01
No specific mentions; standard quality for this hotel tier.
Overall Experience
9.69
Overall enjoyable stay with minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 04:22

Property Description

Recreational Amenities
Indulge in the outdoor pool and 24-hour fitness center for a rejuvenating stay.

Dining Options
Savor American cuisine at Canopy Club or grab a drink at the poolside bar.

Convenient Location
Located near top attractions like Rodeo Drive and Hollywood Boulevard, The Shay is the perfect upscale retreat.

Book your stay at The Shay, a Destination by Hyatt Hotel, and experience luxury in Culver City.

Important information:

  • Pool access available from 8:00 AM to 8:00 PM.
  • Children stay free when occupying the parent or guardian's room, using existing bedding.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LAX

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Noise policy

    Noise-free rooms not guaranteed

  • Pets

    Pet max weight (per pet) in kg is 45

See all policies

Location

Guest Reviews

9.2
Based on 87 reviews
Cleanliness: 8.51
Service: 9.48
Location: 10
Room Quality: 9.47
Amenities: 9
Value for Money: 8.46
Food and Beverage: 9.01
Overall Experience: 9.69
K
Kristine
8
Pros:

Small things in the room were broken (latch to lock bathroom door) or not working (light bulb in bathroom). I don’t like the valet as a must. It’s already inconvenient then the valets don’t/can’t always have the car ready in 10 minutes. If you want to make a quick stop they can keep your car out but I didn’t always know I would be leaving again so quickly. Also cars pile up quickly in the drive way. It was a more enjoyable stay when they allowed the guests to park themselves

2025-09-29 • via Nuitee
C
Courtney
8
Pros:

Clean and comfortable stay in Culver City. I'd definitely stay here again, depending on the pricing of it all. It was comfortable and walkable to downtown Culver City with great restaurants and options nearby. I liked the free ubers within the 2 mile radius as well, since I was there to visit my friend who lived nearby. Hotel parking is a bit pricey at $50 a night, but I also don't think there's any other options.

2025-09-15 • via Nuitee
S
SiJia • friends
10
Pros:

Smells good and clean

2025-09-04 • via Nuitee
B
bishara
10
Pros:

Close to everything.

2025-08-25 • via Nuitee
P
Peter • family
10
Pros:

Had a great stay. The location is a great jumping off point for LA.

The rooms were clean, modern, and comfortable. The staff were all friendly and the facilities, WiFi, pool, valet, etc. were all excellent

2025-08-12 • via Nuitee
M
Michelle
10
Pros:

Love

2025-08-01 • via Nuitee
C
Christopher
10
Pros:

Very nice

2025-07-21 • via Nuitee
J
Jon
4
Pros:

Very LA. Situated in a concrete jungle with homeless, filth, and miles of bland buildings, fast traffic, etc. Basically a downtown feel. Everything about the hotel was expensive. The rooftop restaurant seems to be the attraction, with a lot of wealthy young locals paying the mandatory $70 parking feel just to eat there.

2025-07-08 • via Nuitee
M
Michael • partner
6
Pros:

Felt room was expensive

2025-06-22 • via Nuitee
F
Fara
10
Pros:

The hotel is new, beautiful, comfortable and the staff were friendly and helpful.

2025-06-22 • via Nuitee
S
Stephanie • family_with_children
10
Pros:

We will be back! It was lovely for the entire family!

2025-06-15 • via Nuitee
O
Olga
10
Pros:

Beautiful property

2025-04-28 • via Nuitee
N
Natalie • partner
10
Pros:

Beautiful hotel! We loved the dinning options.

2025-03-22 • via Nuitee
K
Kim • partner
10
Pros:

Very cute, lots of options for places to hang out in the hotel. Staff was great, friendly and pleasant. We loved our room!

2025-03-08 • via Nuitee
G
Gilberto • partner
10
Pros:

The front desk staff were very welcoming and professional. The hotel was very clean and well maintained. The hotel had lobby was really nice and had a pool table in the game room!

2025-01-27 • via Nuitee
A
Anna-Marie
10
Pros:

Best place I have stayed in a while.

2025-01-20 • via Nuitee
K
Kate
10
Pros:

Great rooms, comfy beds, right on the Metro E line, shopping 5 min walk away, so great and highly recommend!!

2025-01-08 • via Nuitee
K
Kaitlin • partner
10
Pros:

The Shay exceeded our expectations. The rooftop pool is a bit of a hotspot and a really cool place to spend the day. The staff were super friendly and helpful. The hotel is trendy and well appointed.

2024-12-20 • via Nuitee
J
James • family
6
Pros:

The property was nice, but the rooftop area was und construction and there was no mention of that throughout the booking process.

2024-11-26 • via Nuitee
A
Audrey
10
Pros:

Shay was very trendy modern design hotel. The room was clean and on point. I had a room with a patio sitting area. The staff at check-in was very nice. The pool was nice and all the servers were attentive. Dog friendly was a plus.

2024-10-16 • via Nuitee