Thompson Denver, by Hyatt

Hotels
•
Thompson Hotels
9 (584 reviews)
1616 Market St , Denver , us

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Helpful staff
Special treats for occasions
Cons:
Cold room service
Check-in delays

Categories

Cleanliness
8.25
There were complaints about the bathroom being cold, ill-designed, and a dusty lamp in the room.
Service
9.25
Most reviews noted helpful staff and good service, but some encountered issues at check-in.
Location
9.75
No specific comments but implied good by the surrounding amenities and downtown presence.
Room Quality
8.75
Rooms were generally nice, although one had chemical fume odor and another had heater issues.
Amenities
9.75
The hotel provided nice treats and excellent bar/restaurant offerings.
Value for Money
8.75
Some comments on high prices and issues with room quality.
Food and Beverage
7.75
Food service complaints about cold food and a poor room service experience.
Overall Experience
9.75
Despite some issues, reviews highlight memorable experiences and special attention for occasions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:38

Property Description

Prime Location in Denver
Located in the heart of Denver, Thompson Denver, part of Hyatt offers modern amenities and easy access to popular attractions.

Luxurious Accommodations
Each air-conditioned room features a flat-screen TV, safety deposit box, and private bathroom with complimentary toiletries. Some rooms offer stunning city views, ensuring a comfortable stay for all guests.

Dining Options
Indulge in a variety of culinary delights at the on-site restaurant, serving American and French cuisine. Special dietary requests can be accommodated, including vegetarian, dairy-free, and vegan options.

Experience the best of Denver at Thompson Denver, part of Hyatt. Book your stay now for a memorable and convenient visit.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DEN

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs USD 64 per day.

Location

Guest Reviews

9
Based on 584 reviews
Cleanliness: 8.25
Service: 9.25
Location: 9.75
Room Quality: 8.75
Amenities: 9.75
Value for Money: 8.75
Food and Beverage: 7.75
Overall Experience: 9.75
J
Jürgen • family_with_children • de
9
Wiederholungstäter- und gerne wieder
Pros:

Zentral, sehr schönes Ambiente, nettes und zuvorkommendes Personal

Cons:

Nichts

2026-04-12 • via Nuitee
S
Stacy • couple • us
10
2026-04-11 • via Nuitee
M
Monsserrat • family_with_children • mx
7
Buenas ubicación pero falta calidad para el precio de la habitación
Pros:

La ubicación.

Cons:

El personal que esta en la entrada del hotel no te ayuda con tu equipaje, haces el check in y no te ayudan a llevar tus maletas a la habitación.

Tienen maquina de café Nespresso en la habitación pero las cápsulas no son Nespresso, son cápsulas de quien sabe qué, que sabe horrible el café. Para el precio de la habitación de aproximadamente $20,000 la noche se esperaría una cápsula de café de marca.

El restaurante esta bonito pero los desayunos son extraños, en el menú había chilaquiles, los pedimos y nos trajeron unos huevos estrellados con papa hash, nada que ver. Si pedías pan blanco te decían que no tienen y en vez de eso te cobran una orden de pan inglés.

2026-03-31 • via Nuitee
A
Angela • couple • us
9
2026-03-29 • via Nuitee
N
NOBU • solo_traveller • us
9
2026-03-11 • via Nuitee
I
Igor • solo_traveller • ua
3
Cons:

Will charge you Destination fee and fee on fee and tax on tax

2026-03-08 • via Nuitee
A
Ashley • couple • us
10
Amazing!
Pros:

We stayed in the Mile High Suite! It's was amazing and smelled so good. The 16th street free bus rides was a must to explore the shopping district.

Cons:

Nothing.

2026-03-08 • via Nuitee
M
Maxie • couple • de
8
Tolles Hotel mit modernem Stadt-Charme und Ausblick
Pros:

Sehr moderne und saubere Unterkunft. Dir Lage ist spitze und in einer sehr sicheren zugänglichen Ecke Denvers. Es hat eine offene Bar und eine großzügige Lobby.

Cons:

Als wir anreisten gab es vorm Hotel nur 2 Kurzzeitparkplätue zum entladen des Gepäcks die über 20minuten von großen Fahrzeugen blockiert wurden die für Valet-Personen bereitstanden. Dadurch war es uns unmöglich nahe des Hotels unsere Koffer auszuräumen sodass wir auf der Bus-Lane standen und später im Parkverbot auf einer stark befahrenen Straße die vorbeiführt am Hotel. Wir haben das bei der Rezeption erwähnt und haben ein Zimmerupgrade bekommen als Entschädigung was sehr zuvorkommend war.

2026-01-28 • via Nuitee
C
Cecily • extended_group • us
10
2026-01-21 • via Nuitee
R
Rosalio • family_with_children • us
8
2026-01-19 • via Nuitee
L
Lisa • couple • us
7
Pros:

Very nice and clean

Cons:

The $30 destination fee was silly. All that got me was discounts to things I didn’t need. They said there was prosecco in the afternoon, that was only one small drink of champagne, no refills. For $30 each day there should’ve been more.

2026-01-16 • via Nuitee
F
Fernando • couple • us
10
Pros:

Personal was great, bar, restaurant and room at a great level

2026-01-12 • via Nuitee
L
Laura • family_with_children • us
10
2026-01-11 • via Nuitee
B
Bention • family_with_children • bz
10
2026-01-10 • via Nuitee
M
Marianne O Shea • extended_group • us
5
Disappointing
Pros:

Clean

Cons:

No service mentality, yet 20% gratuity added as standard at the coffee bar, bar etc.
Parking is only available by valet and the cost is completely hidden and untransparent

2026-01-07 • via Nuitee
V
Veret • couple • us
10
2026-01-06 • via Nuitee
S
soyoungc626 • NONE
2
Failed Luxury for Thompson.
Pros:

This is unfortunatley, one of failed stay at Thompson brand hotel in Denver. Staffs were ill educated, short staffed and not so good at taking care of issues. The roomservice sucked and food were delivered cold for breakfast - have you heard of cold and hard french toast? Things were expensive and not working. I had two rooms side by side, but one was smelled chemical fume and the other one had a heater issue. Bathroom was illdesied and freezing cold. If you are visiting Denver, try to avoid this one.

2025-12-23 • via Tripadvisor
L
lukemX779NW • NONE • Whitefish, Montana
10
An incredible hotel downtown.
Pros:

Incredible hotel. Will definitely come back. They take great care of you! We are Amex platinum holders and we're in for our honeymoon. They upgraded our room and surprised us with a bottle of champagne and a special treat as well. They made everything very special for us.

2025-12-16 • via Tripadvisor
S
Sashareen • family_with_children • jm
9
Pros:

I stayed here for my birthday and I absolutely loved it. The staff was very professional and helpful throughout my entire stay. I loved the view of the city from my room as well. Major points to the sales team who provided complimentary treats to my room as a birthday surprise.

2025-12-14 • via Nuitee
M
mikebH2083JX • NONE • Denver, Colorado
10
Staycation
Pros:

Service is back, at least at the Thompson! Personable and helpful staff. Excellent bar, restaurant, and rooms experience.

2025-12-13 • via Tripadvisor