Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Luxurious rooms
Cons:
Limited food delivery options
Communication issues during events

Categories

Cleanliness
9.41
Very clean and luxurious; specific feedback highlights exceptional cleanliness.
Service
9.88
Staff were very friendly and provided excellent service; mentioned multiple times across reviews.
Location
9.92
Great location; close to attractions and convenient for guests.
Room Quality
9.37
Rooms are nice, spacious, and luxurious; consistent positive feedback.
Amenities
8.9
Amenities provided are satisfactory, with emphasis on luxury elements.
Value for Money
8.36
Expectations were met but some aspects may not justify luxury pricing.
Food and Beverage
8.91
Food quality is good, but food delivery options could be improved.
Overall Experience
9.68
Guests had a fantastic stay, highlighting overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:02

Property Description

Luxurious 5-Star Accommodation

Exquisite Dining and Recreation Facilities
Indulge in a culinary journey at our restaurant, take a refreshing dip in the indoor pool, or work up a sweat in the fitness centre. With free bikes available and a kids' club for our younger guests, there's something for everyone at Sofitel Ambassador Seoul Hotel & Serviced Residences.

Elegant Rooms and Modern Amenities
Experience comfort and convenience in our air-conditioned rooms, each equipped with top-notch amenities including a flat-screen TV, free WiFi, and a private bathroom. Some rooms even feature a kitchenette for added flexibility. Unwind in the cozy seating area and enjoy a restful stay.

Ready to experience luxury and comfort in Seoul? Book your stay at Sofitel Ambassador Seoul Hotel & Serviced Residences now!

Important information:

Please note Sofitel Fitness (including gym), pool and changing room & sauna is closed on the first Tuesday of every month.

Please note the Gym is closed on the second Tuesday of every month.

For safety reasons, Sofitel Fitness facilities and changing rooms available only for guests aged 17 and older.

To provide optimal facilities and environment, children 12 years and younger are not permitted to enter the CLUB MILLÉSIME.

Please note that on-site fitness and pool facilities are available for staying guests and club members only.

All guests under 19 years of age must be accompanied by a parent or legal guardian to stay at this property.

For guests’ comfort and safety, all hotel guests are required to make pre-booking to use the pool and one entry per person per day is allowed.

Breakfast is provided to two adults and one child at age 12 or under when breakfast-included option for 2 people is chosen. Extra costs will be charged for additional person.

In order to protect the environment and hygiene, including reducing the use of disposable products, outside food is completely prohibited from being brought into the hotel. In case of carry in, additional fee would be charged.

The Club Millésime is open daily from 06:00 to 22:00.

Please note that the Club Millésime is for adults only from 17:00 to 22:00 daily.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for KRW 55,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.3
Based on 1219 reviews
Cleanliness: 9.41
Service: 9.88
Location: 9.92
Room Quality: 9.37
Amenities: 8.9
Value for Money: 8.36
Food and Beverage: 8.91
Overall Experience: 9.68
B
Byoungdal solo_traveller kr
7
2026-07-11 via Nuitee
S
Sara family_with_children ca
10
2026-07-10 via Nuitee
Павел couple ru
10
2026-07-09 via Nuitee
R
Ryan couple us
10
Amazing hotel in a great location
Pros:

The property was super nice. The rooms were very clean and well decorated. Huge bathtub, roomy shower, comfortable beds. Blackout curtains were great as well. The location was very convenient.

Cons:

This property had no downsides that we noticed.

2026-07-09 via Nuitee
K
Kuei family_with_children gb
9
Great Spacious rooms with high end baby items.
Pros:

We loved the apartment itself. It was very spacious with the separate living room and kitchen area. They were great with setting up the cot. They provided high end branded cots, high chair and a baby bath which we appreciated. The hotel is next door to the mall which was handy for meals if not wanting to travel too far. The location is also right on the lake so great for little strolls in the evening. We had a baby so the hotel was in a quieter neighbourhood which we appreciated. The beds are also super comfortable.

Cons:

The elevators. They were a nightmare. The elevators from the ground floor you had to take to a certain floor and switch to get to the rooms. There was only ever one elevator out of the three picking people up. That should be sorted asap as hoards of people would congregate at the bottom and it would take ages for us to get one during certain parts of the day.
The staff on the ground level were abit aloof and not always that attentive. Breakfast set up is also very silly with ‘sittings’. You end up with breakfast being extremely full when it opened for each sitting. Vs just letting people flow in and out as needed.

2026-07-06 via Nuitee
M
Mina family_with_children us
9
The perfect blend of luxury, convenience, and exceptional service
Pros:

What I loved most about our stay at Sofitel was the overall experience. From the luxurious atmosphere and exceptional amenities to the convenient location and genuinely friendly staff, everything exceeded our expectations. The value for what we received was fantastic, and we can’t wait to return again!

Cons:

None

2026-07-05 via Nuitee
J
Jessica solo_traveller au
10
2026-07-05 via Nuitee
F
Frank solo_traveller mx
6
Pros:

The room was cozy with nice views

Cons:

The whole hotel attitude. a ripoff on everything related to food. An espresso for 12 dollars

2026-07-05 via Nuitee
S
Samer family_with_children gb
9
Pros:

We liked the location and proximity to Lotte world mall and the nearby lake and garden, especially with kids.
The room was big and modern, my kids liked having Jenie there. The beds were comfy and very quite.
We didn't try the swimming pool but it looked very nice.

Cons:

The lifts can be confusing but there was always someone there to guide the guests.
The breakfast was good but needs more varieties and the service there can be a bit better.
.
But overall it was an enjoyable stay.

2026-06-29 via Nuitee
A
Andy couple kr
10
Pros:

숙소에 들어갈 때부터 나올때 까지 모든 것들이 좋았습니다. 시설의 깔끔함부터 물 흐르는 듯한 응대까지 모든게 좋았습니다.

Cons:

없어보였습니다.

2026-06-27 via Nuitee
M
Marzhan family_with_children kz
10
2026-06-26 via Nuitee
S
Soo family_with_children us
10
2026-06-24 via Nuitee
S
Sabrina family_with_children us
10
2026-06-21 via Nuitee
J
Jorge couple br
10
Uma estadia confortável.
Pros:

Estrutura, limpeza, conforto

Cons:

Nada a declarar

2026-06-21 via Nuitee
C
Carolina solo_traveller co
10
2026-06-20 via Nuitee
J
Johanna couple au
5
2026-06-19 via Nuitee
S
Song couple kr
9
2026-06-16 via Nuitee
A
Alain extended_group fr
9
Très bien
Pros:

Très bel hôtel, déco raffinée - Accueil très professionnel, le personnel est au petits soins. - Chambre confortable avec une grande salle de bain, bonne insonorisation, excellente literie.

Cons:

Un peu compliqué de s’y retrouver avec les changements d’ascenseurs pour accéder à la réception et aux chambres. Le dimanche créneau horaire à respecter pour les petits dej.

2026-06-15 via Nuitee
J
Jorge couple br
9
2026-06-10 via Nuitee
K
Khaloud solo_traveller ae
10
2026-06-09 via Nuitee