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Facilities
Property facilities
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Health or beauty spa nearby
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Offsite parking discounted rates available
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Clubhouse
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Electric bicycle charging station
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Massage services
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Currency exchange
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Non-smoking throughout
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Private check-in/check-out
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Concierge service
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Wheelchair accessible
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Kid meals
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Heated pool
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Lower bathroom sink
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Emergency cord in bathroom
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Coffee Shop on site
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Personal trainer
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Visual aids: Braille
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Auditory guidance
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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ATM/banking
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Shopping on site
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Access to nearby indoor pool
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Pool sun loungers
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Clubhouse
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Wine release events
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Reception hall
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Secured parking
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Garage
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Health or beauty spa nearby
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Swimming nearby
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Bicycle-friendly property
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Electric bicycle charging station
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Vegetarian menu options available
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Bulk dispenser for toiletries
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious 5-Star Accommodation
Exquisite Dining and Recreation Facilities
Indulge in a culinary journey at our restaurant, take a refreshing dip in the indoor pool, or work up a sweat in the fitness centre. With free bikes available and a kids' club for our younger guests, there's something for everyone at Sofitel Ambassador Seoul Hotel & Serviced Residences.
Elegant Rooms and Modern Amenities
Experience comfort and convenience in our air-conditioned rooms, each equipped with top-notch amenities including a flat-screen TV, free WiFi, and a private bathroom. Some rooms even feature a kitchenette for added flexibility. Unwind in the cozy seating area and enjoy a restful stay.
Ready to experience luxury and comfort in Seoul? Book your stay at Sofitel Ambassador Seoul Hotel & Serviced Residences now!
Please note Sofitel Fitness (including gym), pool and changing room & sauna is closed on the first Tuesday of every month.
Please note the Gym is closed on the second Tuesday of every month.
For safety reasons, Sofitel Fitness facilities and changing rooms available only for guests aged 17 and older.
To provide optimal facilities and environment, children 12 years and younger are not permitted to enter the CLUB MILLÉSIME.
Please note that on-site fitness and pool facilities are available for staying guests and club members only.
All guests under 19 years of age must be accompanied by a parent or legal guardian to stay at this property.
For guests’ comfort and safety, all hotel guests are required to make pre-booking to use the pool and one entry per person per day is allowed.
Breakfast is provided to two adults and one child at age 12 or under when breakfast-included option for 2 people is chosen. Extra costs will be charged for additional person.
In order to protect the environment and hygiene, including reducing the use of disposable products, outside food is completely prohibited from being brought into the hotel. In case of carry in, additional fee would be charged.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Tue, May 12, 2026 until Tue, May 12, 2026
Fitness center is closed from 2026-05-12 until 2026-05-12
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in public areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 11 years old stay for free when using an existing bed.
People no matter the age stay for KRW 55,000 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Clean, good location, great view and kindly service.
Everything was 5 star (staff,services, room,bed,location,breakfast)
Everything was 5 star (staff,services, room,bed,location,breakfast)
Beautiful room and location. Amazing staff at entrance of hotel.
Breakfast is too chaotic. Booking requirements for swimming pool is weird. Reception team not very helpful. Elevator process is confusing not enough signs. Breakfast experience was the most negative
The location is next to mall and the view of the lake
It’s far from city center.
The location was great, right next to Lotte Mall and a beautiful lake. We walked around the lake in the morning and it was lovely. The hotel staff was very nice and helpful and attentive. The rooms are large and comfortable. The beds are comfortable as well.
Great amenities however it seems like everything is charged extra, from renting swim caps, and any extra items in the room. It would be nice if those amenities were included in the price of the room. Otherwise we had a very enjoyable stay and were very comfortable.
Wszystko
Location near world mall, a lot of cafe, restaurants, shops.
Lake, local Disneyland.
Staff was amazing!
Breakfast a bit not international, more Korean, a bit cheap for this category of hotels.
My stay was one of the most comfortable ones in a really long time. Service was impeccable, food was amazing, the views were mesmerizing. Will definitely consider staying here again next time I’m in Seoul.
Все супер 👍
Magnifique hôtel aménagé avec plein de goût et avec une vue époustouflante sur la Lotte Tower. Excellent petit déjeuner!
Le Rooftop Bar à moitié vide nous oblige de nous mettre au bar pour boire du champagne. Pour une petite table, 200 $ de consommation minimale.
Sehr komfortabel ausgestattete Zimmer, das Personal sehr hilfreich und immer höflich, Anliegen wurden sofort gelöst.
Es gab nichts, war alles toll !!
Sofitel Ambassador was clean, conveniently located and spacious.
We booked a room for 3 people, my daughter, my mother and myself. After we paid for our accommodation before we checked in we found out that we were given only 2 single beds. I asked reception if we could change the room to have at least a double bed and a single bed to accommodate the 3 of us comfortably but I was told that it would cost an extra $350 on top of what we already paid. We did not want to pay for this as we thought it was unreasonable. How can you expect 3 people to share 2 single beds?????
Similar hotels like Lotte Hotel World that is just around the corner where we stayed earlier, was more comfortable. We booked for 3 ppl and we were given a double bed and a single bed. They even welcomed us with complimentary drinks, fruit and sweets when we received our room.
Unfortunately, Sofitel charged us more than Lotte gave us nothing as complimentary and could not meet our request for a good night sleep unless we agreed to cough up extra $$$ for an extra bed.
This is the second time that Sofitel has let us down. Last year we booked for a family of 5 ( 2 adults and 3 kids) at Sofitel in Manila, we were given 1 king bed and a single bed! How did you expect 5 people to sleep like that??? My son ended up sleeping on the lounge. My partner took the single bed and I shared the king bed with the 2 kids. It was uncomfortable!
Now I understand that Sofitel has the tendency to not accommodate their guests with sufficient beds. Right from the beginning, we submitted information abt the correct number of guests, paid for the accommodation upfront then voila we were rudely surprised by insufficient bedding!
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