Mercure Ambassador Jeju

Hotels
Mercure
9.6 (40 reviews)
365, Hanchang-ro, Andeok-myeon , Seogwipo , kr

Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Convenient parking
Friendly staff
Cons:
Old appearance
Inconsistent front desk service

Categories

Cleanliness
9.21
Rooms are relatively clean, but the hotel looks quite old and run down.
Service
9.67
Most restaurant staff were very friendly, but there was an issue with the night front desk service.
Location
9.72
Convenient parking and good access to local attractions.
Room Quality
9.16
Rooms are okay but the overall appearance of the hotel is aging.
Amenities
9.69
Amenities like the breakfast restaurant staff were excellent.
Value for Money
9.65
Good value considering the location and convenience.
Food and Beverage
9.71
Breakfast had a good selection and was well-received.
Overall Experience
9.99
Great overall experience despite some minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:19

Property Description

Luxurious Amenities
Mercure Ambassador Jeju offers a luxurious spa with sauna rooms and indoor steam baths, perfect for relaxation. Guests can also enjoy the gym for a refreshing workout or unwind with a book in the library.

Culinary Delights
Indulge in a variety of Korean, Japanese, and Western dishes at the Club House restaurant. Explore a premium wine list to complement your meal and savor fresh seafood specialties. Breakfast is served from 07:00 to 10:00 daily, ensuring a delightful start to your day.

Convenient Location
Located just a 45-minute drive from Jeju International Airport and a short 15-minute journey to Jungmoon Resort Complex, Mercure Ambassador Jeju provides easy access to key destinations, making it an ideal choice for travelers.

Experience luxury, fine dining, and convenience at Mercure Ambassador Jeju. Book your stay now for a memorable hotel experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Thu, Jan 1, 2026 until Tue, Mar 31, 2026

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9.6
Based on 40 reviews
Cleanliness: 9.21
Service: 9.67
Location: 9.72
Room Quality: 9.16
Amenities: 9.69
Value for Money: 9.65
Food and Beverage: 9.71
Overall Experience: 9.99
N
NANHEUI couple kr
10
Pros:

주차편리
조식레스토랑 직원분들 매우 친절했습니다

Cons:

야간 호텔 프론트 직원의 고객대응은 조금 불편했습니다ㅡ프론트옆 편의점 사용에 관한 질문에 무성의했음(손님은 저뿐이였는데..)

2026-01-01 via Nuitee
상희 couple kr
9
다시 방문
Pros:

자연

Cons:

욕실

2025-11-12 via Nuitee
C
Chia family_with_children sg
6
Pros:

rooms r ok and relatively clean

Cons:

hotel looks quite old and run down

2025-10-10 via Nuitee
P
Pedro Miguel
10
Pros:

Good hotel with nice breakfast and in a nice location

2025-10-01 via Nuitee
9
9eneee Family
10
Good
Pros:

I love the pool site and it is very peaceful as it is quiet and clean. The bathtub was nice and clean. The room has direct access to the swimming pool.

2025-06-18 via Tripadvisor
D
Daydream32991476117 Family sg
10
Spacious and clean room
Pros:

Very good service, spacious and clean room! Room comes with a bathtub. My children love the direct access to the swimming pool!

2025-06-18 via Tripadvisor
S
svetlanasS5600XS Solo travel
10
A perfect place to relax and recharge
Pros:

Hotel is located in such a nice and quiet place, it even has a private trail. Rooms are spacious and cosy, soundproofing is also on point. Outdoor pool is so great to relax and regain strength after a day full of walking around all the great places around beautiful island of Jeju. There's even a CVS inside hotel in case you'd want some late night snack or forgot to bring some sanitary staff. Breakfast is served considering tastes of both, local and foreign guests. Staff is very frindly and welcoming. Would definitely stay here again.

2025-06-04 via Tripadvisor
I
Irenecw Friends getaway
10
The Best Hotel in Jeju, I enjoy my Stay very much 😊
Pros:

I have an enjoyable stay in this great hotel. When we checked in, Tim welcomed us and describe the hotel facility clearly with sincere attitude.
When we entered the rooms, room facility is clean and tidy. A big balcony is inside the room, I enjoyed the wind with little wind breeze. Feel relaxing and full of happiness.

2025-05-25 via Tripadvisor
J
Jose
8
Pros:

2025-05-14 via Nuitee
S
soonhockt2024 Solo travel
10
Excellent Service Mecure Ambassador Jeju
Pros:

Jeju World Automobile and Piano Museum - an exciting and educational museum for young and old. The demonstration of children can also play to be a conductor and Piano room to play. Also, there is a dance hall with K Pop dance.
The different pianos was interesting and lovely.! Please fo not hesitate to visit this interesting museum.

2025-05-11 via Tripadvisor
T
thomsonp2025 Family
10
Comfortable and enjoyable stay
Pros:

The room is spacious and the bed is very comfortable. The staff are very friendly and helpful. Only downside is the hotel does not have an onsite restaurant within the same building as the guest rooms. The restaurant is actually in the clubhouse of the golf club opposite the hotel. The menu is also quite limited in choices. We also could not get ice in the guest room and were told we had to purchase this from the convenience store in the hotel. This is a good hotel to consider if renting a car to drive about in Jeju as it is quite far from the city centre. However you can use uber taxi and the cabs come very quickly like in 3-5 minutes.

2025-02-20 via Tripadvisor
9
905snehav Couples
10
Very nice property with beautiful views and comfortable stay
Pros:

The property is very luxurious and comfortable and the staff is very very friendly and polite . Food is very nice and also the ambience. Location is also very convinient to get buses and also get nice view of the mountain while having breakfast . Highly Recommend it

2025-02-12 via Tripadvisor
C
charlesbW386QE Family
10
Exceptional Service and a Memorable Stay
Pros:

We had an absolutely wonderful stay at this hotel! Thanks to my ALL Gold status and the off-peak season, we were thrilled to be upgraded to a spacious suite and enjoy the convenience of a late check-out. The staff were incredibly friendly, welcoming, and attentive to every detail. The hotel itself was beautifully maintained, offering a serene and peaceful atmosphere, perfect for relaxation. This stay exceeded our expectations in every way, and we wouldn’t hesitate to recommend it to anyone looking for exceptional service and comfort!

2025-01-09 via Tripadvisor
K
katieo520 Solo travel
10
Amazing peaceful getaway
Pros:

The hotel felt so luxurious and peaceful. Beautiful room. Big bathtub. Wonderful nature view from balcony . Kind staff was so helpful. Great breakfast with gorgeous view. It was better than I had hoped. The restaurant staff was amazing and so accommodating.

2025-01-05 via Tripadvisor
G
GlenLYH Family
10
Great hotel and location
Pros:

The hotel and the room are really great! The location of the hotel is great as well as it’s private and yet spacious. It’s next to a golfing area which areas a great view and has multiple amenities as well. The staff are really helpful and friendly, making the stay a lot more comfortable!

2025-01-03 via Tripadvisor
U
U2614GM_ Couples
10
Where I want to stay again!
Pros:

At the end of the year, I remembered a good memory of my last trip to Jeju Island with my boyfriend, and I visited Mercure Ambassador. The cleaning was neat and the staff kindly responded. I liked the quiet hotel and it was rather nice to have a quiet place. I was able to take the inconvenience.

2024-12-28 via Tripadvisor
C
Curiosity12919495434 Family sg
10
Comfortable and cosy! An amazing stay!
Pros:

A beautiful and super spacious executive suite! Two WCs is a treat! 😂 beds are a bit firm . Sofa is huge! There’s a bIG bubbling jacuzzi in the room too to relax your sore muscles . Amazing!
And what’s best, you can catch the lovely sunrise from the room!

2024-11-22 via Tripadvisor
C
Cris young couple br
8
Very good
Pros:

Solid hotel. Nothing more. Great valeu for your money. This hotel gets the job done. Big spacious rooms, nice bathroom, everything clean and fresh. No extras or fancy stuff. Just a Solid hotel.

Cons:

Nothing

2024-10-30 via Nuitee
V
Voyage30602464362 Family
10
Overall a good experience
Pros:

I recently stayed at Mercure hotel adjacent to Teddy Valley Resort, and it exceeded my expectations! We were pleasantly surprised with an upgrade to a spacious suite, making our stay even more comfortable. The room was well-appointed, and we had plenty of space to relax.

The teddy bear theme throughout the property added a unique and charming touch, creating a cozy and welcoming atmosphere. For those traveling with a rental car, this hotel is ideal—its location offers easy access to explore the surrounding areas.

It might be a bit challenging for guests relying solely on public transportation, as options nearby are limited. A rental car is recommended for the best experience.

2024-10-29 via Tripadvisor
S
SANGYOUN
10
가족여행..
Pros:

전체적으로 매우 깨끗하고 조용해서 가족들이 쉬기 좋았어요.
비가 와서 야외 수영장을 이용 못한 것이 아쉬웠어요...
친절한 직원분들 덕분에 더욱 만족스러웠습니다.

2024-10-29 via Nuitee