Hotel Pal

Hotels
Independent
8.2 (30 reviews)
73 Av Arcos de Belén Doctores , Mexico City , MX

Facilities

Free WiFi
24-hour front desk
Luggage storage
Elevator
Smoke-free property
Snack bar/deli
Free self parking
Covered parking
Well-lit path to entrance
Stair-free path to entrance

Review Highlights

Pros:
Central location
Cons:
Outdated facilities
Inconsistent service and cleanliness

Categories

Cleanliness
5
Mixed feedback on cleanliness with some guests expressing concerns.
Service
5
Feedback on service varied, with some guests appreciating it and others having complaints.
Location
8.5
High praise for the central and convenient location of the hotel.
Room Quality
5
Comments on room quality were inconsistent, mentioning outdated facilities.
Amenities
5
Guests had mixed reviews on amenities, with some mentioning the lack of modern features.
Value for Money
5
Differing opinions on the value for money, with some finding it expensive for the offering.
Food and Beverage
5
Food and beverage options received mixed feedback, with suggestions for improvement.
Overall Experience
7.8
Most guests had a positive overall experience despite some mixed feedback on specific aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-03 04:17

Property Description

Dining Options: Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Wrap up your day with a drink at the bar/lounge.

Featured Amenities: Featured amenities include a 24-hour front desk, luggage storage, and an elevator. Free self-parking is available onsite.

Room Comforts: Stay in one of 92 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, bidets, and hair dryers. Conveniences include complimentary bottled water, and housekeeping is provided daily.

Experience the vibrant heart of Mexico City by booking your stay at Hotel Pal today.

Check-in and check-out hours:
Check-out: 01:30 PM

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Guests are provided with free hand sanitizer

  • General

    Staff temperature checks are conducted regularly

See all policies

Location

Guest Reviews

8.2
Based on 30 reviews
Cleanliness: 5
Service: 5
Location: 8.5
Room Quality: 5
Amenities: 5
Value for Money: 5
Food and Beverage: 5
Overall Experience: 7.8
H
Héctor Alejandro
4
Pros:

El hotel es muy viejo, y no tienen aire acondicionado, y hay muy poca ventilación

2025-04-29 via Nuitee
G
Guillermo Flores
8
Pros:

buena ubicación y muy centrico

2025-03-29 via Nuitee
S
Sandra
10
Pros:

Muy agradable lugar
Miuy limpio y buena atencion

2024-11-08 via Nuitee
V
Verified traveler
8
コスパ最高のホテル。
Pros:

建物は古いタイプですけど、掃除は行き届いていて清潔ですし部屋は広く、お湯も十分にたくさんでます。
駅にも近くコンビニも食べる場所にも困らずに便利な立地です。アレナ・メヒコやシウダレラ市場にも近いです。
予約が取れれば今後もメキシコシティの定宿として利用したいと思ってます。

2024-06-29 via Nuitee
E
E1541VMbillm Solo travel Tampa, Florida
2
Not for Me
Pros:

Checked-in, didn't like the room or any of the others shown to me, asked for a refund, got the refund and walked out and went to a different hotel. This hotel has the vibe of a halfway house / transirnt hotel and a rent-by-thr-hour place. Maybe I'm wrong - but I was uncomfortable there. Thank you to the friendly, helpful and understanding front desk clerk and an assistant.

2023-05-24 via Tripadvisor
T
Terrill
6
Pros:

Many activities were very walk-able and super close to transit.

2023-02-13 via Nuitee
M
Mario
10
Pros:

The location of this hotel is excellent, you can walk to many places.

2023-02-01 via Nuitee
I
Insang friends
10
Pros:

Es un hotel céntrico con el metro y metrobús muy cercas, hay muchos lugares cercas y puedes llegar caminando a la alameda centrar muy fácil, el trato en el hotel es excelente y muy tranquilo, tienen un buen restaurante.

2022-12-08 via Nuitee
A
Alejandro
8
Bien el hotel, cuidado con la seguridad fisica
Pros:

La estacia bien, solo se tengan cuidado porque en la entrada dejan agua tirada y tuve un accidente, ya que las escaleras no tienen pasamanos por seguridad, al resbalar me pege en la espalda y cabeza.
La habitación bien y las chicas de recepción de limpieza muy hamables

2022-11-26 via Nuitee
L
Lutz Andreas partner
8
Pros:

Gute Verkehrsanbindung, Innenstadt fußläufig erreichbar, zuverlässiger Zimmerservice, großes Zimmer, Dusche heiß, Bett etwas hart.

2022-11-18 via Nuitee
M
Marisol family
10
Pros:

Es un hotel con habitaciones pequeñas, pero muy limpio, instalaciones en buen estado, personal muy amable. Está centrico, el centro historico esta cerca.Lo recomiendo

2022-11-14 via Nuitee
P
PAOLA family_with_children
10
Pros:

La atención fue muy amena

2022-11-06 via Nuitee
J
Joseph
8
Bueno para el precio
Pros:

Una cama incómodo. Todo más bien
.

2022-10-31 via Nuitee
J
JD partner
8
Pros:

Nos gusto su ubicacion, con relacion a metro Balderas y metrobus. La habitacion confortable, precio razonable y el servicio del Sr gerente Jose Manuel

2022-10-30 via Nuitee
M
Manuel Adolfo
10
Muy bueno
Pros:

Muy muy bueno el hotel, lo único que debe hacer en mejor un poco la señal de internet, al menos en la habitación que me asignaron era poca.

2022-10-14 via Nuitee
S
Sara
8
Pros:

Accesible

2022-10-08 via Nuitee
Y
Yazmin family_with_children
8
Pros:

Me gusto la limpieza

2022-10-02 via Nuitee
L
Luis partner
10
Pros:

Excelente ubicación

2022-08-27 via Nuitee
W
William
8
Pros:

No ac or fan in the room. No warderobe in room. Has a good on site restaurant. Has daily cleaning with change of towels and soap.

2022-05-23 via Nuitee
L
Liam Alan Camacho
10
Pros:

Buen servicio

2022-04-18 via Nuitee