Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Good location
Comfortable amenities
Cons:
Inconsistent staff service
Issues with cleanliness

Categories

Cleanliness
7.66
Several mentions of cleanliness issues, including dirty items and bad odors.
Service
9.03
Generally friendly staff but some reviews note lack of attentiveness.
Location
9.17
Convenient proximity to Ueno station and shopping areas.
Room Quality
8.12
Rooms were described as comfortable, but some found them small.
Amenities
8.65
Onsen and bath facilities were highly praised.
Value for Money
8.41
Good value but some guests noted variable pricing.
Food and Beverage
7.66
Breakfast received negative feedback compared to other locations.
Overall Experience
8.53
Overall a positive stay with some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:04

Property Description

Central Location
Located in the heart of Tokyo, APA Hotel Ueno Ekimae offers easy access to popular attractions such as The Shitaya Shrine and Shitamachi Museum, making it the perfect choice for travelers looking to explore the city.

Modern Amenities
Guest rooms at the hotel are thoughtfully equipped with air conditioning, flat-screen TVs, free WiFi, and comfortable bedding, ensuring a relaxing stay for all guests. The 24-hour front desk and on-site restaurant add convenience and comfort to the overall experience.

Nearby Attractions
Situated close to Saigo Takamori Statue, Marishiten Tokudaiji Temple, and Atre Ueno Shopping Mall, guests can immerse themselves in the vibrant culture and shopping scene of Tokyo without straying too far from the hotel.

Experience the best of Tokyo at APA Hotel Ueno Ekimae. Book your stay now for a memorable and convenient trip!

Important information:

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.4
Based on 5986 reviews
Cleanliness: 7.66
Service: 9.03
Location: 9.17
Room Quality: 8.12
Amenities: 8.65
Value for Money: 8.41
Food and Beverage: 7.66
Overall Experience: 8.53
K
Katherine • family_with_children • cl
8
Pros:

La ubicación

Cons:

Era muy pequeño, pero casi todos los lugares de Tokio a ese precio parecidos

2026-10-17 • via Nuitee
M
Mariko • solo_traveller • au
10
2026-10-16 • via Nuitee
H
Henrik • solo_traveller • se
8
2026-10-16 • via Nuitee
D
Diana • extended_group • ph
8
2026-10-16 • via Nuitee
H
Hugo • couple • mx
10
Pros:

el spa es increible muy a gusto el hotel, cerca del metro y cerca de zonas turisticas

Cons:

todo muy bien

2026-10-15 • via Nuitee
D
david • extended_group • us
8
2026-10-15 • via Nuitee
W
Wachira • solo_traveller • th
8
2026-10-14 • via Nuitee
A
Amy • family_with_children • sg
9
Great location, good value, wonderful experience.
Pros:

I loved that the hotel is conveniently located right outside the train station exit for Ueno station, and just a street away from Ameyoko market.

There are 2 combinis (7-11 at the next building) and Family Mart across the street for you to grab snacks, drinks, and even those amazing japanese supplements.

The hotel staff were very friendly and helpful. They accomodated luggage storage before check in and after check out.

Housekeeping happens every 3rd night which wasnt a big issue for us. The cleaning crew is happy to empty our bins as long as we leave them by our door every morning.

They also refresh towels and robes daily by hanging clean linen in bags on our doors. Very thoughtful.

Cons:

The room was pretty small but the space was efficiently optimised with under bed luggage storage available. We could fit 2 large suitcases.

Would work good for solo travelers and couples.

Will be back to try their larger rooms (if avail) the next time we visit Japan with the kids.

2026-10-14 • via Nuitee
S
Silvana • couple • de
7
2026-10-14 • via Nuitee
A
Astrid • solo_traveller • ch
10
Mon favori
Pros:

Mon hôtel favori chaque fois que je me trouve à Tokyo. Proximité du Skyliner pour Narita et de la gare de Ueno pour les Shinkansen. Idéal…

Cons:

Rien

2026-10-14 • via Nuitee
M
Mei Po Josephine • extended_group • us
7
Overall a decent hotel to stay
Pros:

Hotel is walking distance to Ueno station, clean and staff very friendly.

Cons:

Room as usual very small. No drawers or area for clothes, might be good enough for one or two nights stay. Can’t get breakfast at site need to reserve ahead of time.

2026-10-13 • via Nuitee
I
Inés • couple • es
4
Pros:

Ubicación

Cons:

Tamaño habitaciones, moqueta vieja

2026-10-13 • via Nuitee
S
Scott • family_with_children • au
8
Pros:

Clean modern hotel

Cons:

Room was very small

2026-10-13 • via Nuitee
J
Johnny • couple • ca
7
Pros:

Cleanliness, affordability

Cons:

Rooms are pretty small, cramped space

2026-10-13 • via Nuitee
B
Bryan Denilson • family_with_children • mx
9
2026-10-13 • via Nuitee
I
ITing • couple • tw
8
Pros:

地點

Cons:

空調

2026-10-13 • via Nuitee
Y
Yukiharu • solo_traveller • jp
8
上野でのんびり
Pros:

分かり易いロケーション

Cons:

特になし

2026-10-13 • via Nuitee
E
Elizabeth • solo_traveller • cl
9
Ubicación perfecta y todo muy cómodo.
Pros:

Bueno el desayuno. Mezcla de comida asiática con continental. Una gran variedad de suministros de elementos diarios, tales como elementos de higiene diaria, café, azúcar, etc. Disponibilidad de onsen. Atención de personal muy amigable. Una ubicación privilegiada, muy cercana a la estación Ueno.

Cons:

No encontré elementos negativos destacables. En general, todo estuvo muy bien. La habitación tenía un tamaño adecuado para el país. No era tan chica como en otros hoteles

2026-10-12 • via Nuitee
E
elo • couple • tw
4
我7月曾在大阪住過同樣APA的飯店,但這次在上野的房務服務跟在大阪的落差非常大,沒有經過我們同意也沒有通知我們就進房間,真的讓人覺得很蝦又荒唐...
Pros:

櫃台人員服務親切

Cons:

房務人員沒有通知我們的情況下就擅自進我們的房間做清潔與整理,我覺得非常不禮貌,體驗非常不好

2026-10-12 • via Nuitee
A
André • solo_traveller • br
9
2026-10-12 • via Nuitee