Fairfield by Marriott Inn & Suites Knoxville Northwest

Hotels
•
Fairfield Inn
9.1 (269 reviews)
5620 Merchants Center Boulevard , Knoxville , us

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Concierge service
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly staff
Good amenities
Convenient location
Cons:
Minor maintenance issues
Concerns about area safety

Categories

Cleanliness
8.75
Clean rooms and overall clean hotel atmosphere, though some concerns about the surrounding area.
Service
9.55
Friendly staff and good service noted; some minor complaints about staff attitude.
Location
8.75
Convenient location, close to the airport, but some concerns about the area's safety.
Room Quality
9.25
Rooms are clean and comfortable, positive feedback about staying experience.
Amenities
9.25
Decent amenities provided, including breakfast options, though maintenance of facilities could be improved.
Value for Money
9.05
Fair value for the quality of stay, though some guests indicated room for improvement.
Food and Beverage
8.75
Good breakfast options noted, but some minor complaints about the food quality.
Overall Experience
9.45
Generally great experiences with positive feedback, minor issues noted were not significantly impactful.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 16:55

Property Description

Convenient Location
Fairfield by Marriott Inn & Suites Knoxville Northwest is strategically located in the vibrant North Knoxville district, just a short distance from popular attractions like Knoxville Convention Center, Market Square, and East Tennessee History Center.

Modern Accommodations
Experience comfort and style in our well-appointed rooms and suites, designed to cater to the needs of every traveler. Enjoy amenities such as plush bedding, ergonomic workstations, and complimentary Wi-Fi for a relaxing stay.

Nearby Attractions
Explore the city with ease as our hotel is conveniently close to University of Tennessee Neyland Stadium, University of Tennessee, and Frank H McClung Museum. Don't forget to visit Knoxville Zoological Gardens and Ijams Nature Center for a fun day out.

Ready to elevate your travel experience? Book your stay at Fairfield by Marriott Inn & Suites Knoxville Northwest now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9.1
Based on 269 reviews
Cleanliness: 8.75
Service: 9.55
Location: 8.75
Room Quality: 9.25
Amenities: 9.25
Value for Money: 9.05
Food and Beverage: 8.75
Overall Experience: 9.45
J
Jason • couple • us
8
2026-01-20 • via Nuitee
R
Rita • family_with_children • us
10
Will stay there again!
Pros:

Good, goof

Cons:

Biscuits and sausage

2026-01-19 • via Nuitee
K
Kenneth • family_with_children • us
8
2026-01-19 • via Nuitee
K
Kimberly • solo_traveller • us
8
Nice hotel, clean facilities, gym was nice and a bonus! Would more than likely stay again.
Pros:

Clean and staff was very personable.

Cons:

The bed was not comfortable and the sheets were scratchy and hot. They seemed very cheap.

2026-01-19 • via Nuitee
J
Jill • extended_group • us
10
Great stay! Would definitely recommend.
Pros:

Friendly staff. Very Clean. Nice Breakfast.

2026-01-05 • via Nuitee
J
John • solo_traveller • us
10
2025-12-31 • via Nuitee
V
Vicky • family_with_children • us
9
Pros:

The location near the interstate and how close restaurants were

2025-12-31 • via Nuitee
R
Rebecca • family_with_children • us
10
2025-11-12 • via Nuitee
M
Marissa • couple • us
9
2025-11-10 • via Nuitee
S
Stephanie
10
Pros:

Friendly front staff that gave dinner recommendations. Excellent room!

2025-10-08 • via Nuitee
T
Tammi • couple • us
10
Great place!
Pros:

Clean and really comfortable!

2025-10-06 • via Nuitee
D
Debbra
8
Pros:

Overall clean hotel with very nice staff. We ran in to a small issue and staff was empathetic and ensured issue(s) were resolved.

2025-10-05 • via Nuitee
C
Cassandra
10
Pros:

Clean and friendly!

2025-09-29 • via Nuitee
P
Pavel • family
8
Pros:

Room was good, But when we came way passed the check in time our room was still not ready, Cler at the counter said he was waiting for us to ask if we have enough patience to wait while he will Clean the room, like why would they not clean it sooner. Room was great but the fact that it wasn't ready 4-5hrs passed check in time was very frustrating. We had to wait in the lobby for him to clean, and everyone who came after us also had to sit in the lobby and wait till clerk came back.

2025-09-26 • via Nuitee
R
Randy
8
Pros:

Both breakfast employees worked hard and did great, but the older lady made us feel like we were at our grandmother's house!

2025-09-26 • via Nuitee
N
Nathan • solo_traveller • gb
10
2025-09-15 • via Nuitee
L
Lesly • partner
10
Pros:

This place is great! From the staff to the clean property & facility. The beds are firm and pillows had both firm and soft options. Walkable restaurants that are open late which was prefect for me.

2025-09-12 • via Nuitee
J
James
4
Fair to poor is the right name for Fairfield
Pros:

If you like noise from the highway and really bright light in the morning this is your spot. Staff did not want to handle a check in issue and it was handled poorly enough that I also do not want to use Expedia anymore.

2025-09-08 • via Nuitee
T
Todd • family
10
Pros:

Great place.

2025-08-27 • via Nuitee
J
Jerome
2
Pros:

Very hot room. Staff gave attitude when informed.

2025-08-05 • via Nuitee