Fairfield by Marriott Inn & Suites Knoxville Northwest

Hotels
•
Fairfield Inn
9.1 (292 reviews)
5620 Merchants Center Boulevard , Knoxville , US
+1 865-535-5700

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly staff
Good amenities
Convenient location
Cons:
Minor maintenance issues
Concerns about area safety

Categories

Cleanliness
8.75
Clean rooms and overall clean hotel atmosphere, though some concerns about the surrounding area.
Service
9.55
Friendly staff and good service noted; some minor complaints about staff attitude.
Location
8.75
Convenient location, close to the airport, but some concerns about the area's safety.
Room Quality
9.25
Rooms are clean and comfortable, positive feedback about staying experience.
Amenities
9.25
Decent amenities provided, including breakfast options, though maintenance of facilities could be improved.
Value for Money
9.05
Fair value for the quality of stay, though some guests indicated room for improvement.
Food and Beverage
8.75
Good breakfast options noted, but some minor complaints about the food quality.
Overall Experience
9.45
Generally great experiences with positive feedback, minor issues noted were not significantly impactful.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 16:55

Property Description

Convenient Location
Fairfield by Marriott Inn & Suites Knoxville Northwest is strategically located in the vibrant North Knoxville district, just a short distance from popular attractions like Knoxville Convention Center, Market Square, and East Tennessee History Center.

Modern Accommodations
Experience comfort and style in our well-appointed rooms and suites, designed to cater to the needs of every traveler. Enjoy amenities such as plush bedding, ergonomic workstations, and complimentary Wi-Fi for a relaxing stay.

Nearby Attractions
Explore the city with ease as our hotel is conveniently close to University of Tennessee Neyland Stadium, University of Tennessee, and Frank H McClung Museum. Don't forget to visit Knoxville Zoological Gardens and Ijams Nature Center for a fun day out.

Ready to elevate your travel experience? Book your stay at Fairfield by Marriott Inn & Suites Knoxville Northwest now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Tue, Sep 8, 2026 until Tue, Jun 1, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.1
Based on 292 reviews
Cleanliness: 8.75
Service: 9.55
Location: 8.75
Room Quality: 9.25
Amenities: 9.25
Value for Money: 9.05
Food and Beverage: 8.75
Overall Experience: 9.45
K
Kelly • couple • us
8
Great value
Pros:

Convenient location, clean and good value

Cons:

Very good breakfast but coffee was not

2026-09-04 • via Nuitee
T
Tory • family_with_children • us
8
Excellent
2026-09-01 • via Nuitee
M
Morrissey • family_with_children • us
6
2026-07-24 • via Nuitee
L
Lorrie • couple • us
10
2026-07-05 • via Nuitee
H
Hockman • family_with_children • us
10
Perfect accommodations!
Pros:

I loved how great it smelled! The smell of a hotel is very important to me, and as soon as I walked in, I knew it met my standards. Staff was very kind, breakfast was delicious, my grandkids loved the clean pool. We will be staying there again!

Cons:

Nothing

2026-06-26 • via Nuitee
M
michelle • solo_traveller • us
10
Pros:

The front desk staff greeted by name on the second day which you never see any more. Room was fantastic and bathroom was the cleanest I have ever seen

2026-06-15 • via Nuitee
K
KATRINA • solo_traveller • us
4
2026-06-15 • via Nuitee
T
tracy • couple • us
8
2026-06-14 • via Nuitee
B
Becky • family_with_children • us
10
Pros:

Our experience was amazing right when we got to the counter and had the best customer service ever from Jessica.

2026-06-14 • via Nuitee
K
Kelly • couple • us
9
Consistency is important with hotel chains
Pros:

It was a nice, but typical Fairfield. You can't go wrong!

2026-06-14 • via Nuitee
E
Eric • family_with_children • us
10
2026-06-08 • via Nuitee
R
Rebecca • solo_traveller • us
8
2026-06-07 • via Nuitee
C
Carrie • couple • us
8
2026-06-05 • via Nuitee
A
Amanda • couple • us
10
Will stay again and again when in Knoxville!!
Pros:

Everything was exceptional!! The staff was absolutely amazing as well!!

Cons:

The light switch by the door shuts off the bathroom lights and they won’t work until you turn it back on. Other than that it was wonderful!!

2026-06-03 • via Nuitee
S
Steven • couple • us
9
2026-05-28 • via Nuitee
L
Laniesha • family_with_children • us
9
Overall a great stay..will stay again when in the area!
Pros:

I loved the modern look, cleanliness, friendly and helpful staff. The value and price matched. Very convenient to food, gas and restaurants. New showers was a great look and bed super comfy

Cons:

The breakfast could use a lil more to offer.

Pool did not open even after the rain had passed.

2026-05-25 • via Nuitee
S
Steven • couple • us
10
Pros:

Desk clerk Brittney is an awesome person

2026-05-19 • via Nuitee
K
KATHLEEN • solo_traveller • us
5
Stay only if you have to.
Pros:

Location. Easy accessible from interstate.

Cons:

Many homeless people in the vicinity. Rooms facing the highway were very noisy. It was better the 2nd time because we asked for a back facing room. Only 1 waste basket, tissue box empty, clump of hair found in the corner of the room.

2026-04-24 • via Nuitee
M
Mike • solo_traveller • us
8
Pros:

Nice and clean

Cons:

Room facing the highway. A lot of noise and lights

2026-04-23 • via Nuitee
B
Barry • couple • us
8
Convenient stay location with clean room, comfortable beds, and decent breakfast.
2026-04-09 • via Nuitee