Grand Hyatt Kuwait

Hotels
•
Hyatt Hotels
8.6 (17 reviews)
360 Mall, 6th Ring Road, Zahra, 47451 , Zahra , KW
965-22211234

listing image 1
Show all photos

Facilities

Full-service spa
Free WiFi
24-hour front desk
Luggage storage
Sauna
Designated smoking area
Concierge service
Wheelchair accessible
Steam room
Elevator
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Cons:
Limited parking
Expensive breakfast
No spa services

Categories

Cleanliness
7.5
Guests appreciated the cleanliness of the hotel.
Service
8.3
The helpful and supportive staff received positive feedback, with fast check-in service.
Location
8.1
The hotel's proximity to key landmarks and public transport was praised by guests.
Room Quality
7.8
Spacious and comfortable rooms were highlighted, with some minor maintenance issues mentioned.
Amenities
7.2
Satisfactory amenities provided, with a mix of positive mentions for the gym and pool, and complaints about the lack of spa services.
Value for Money
6.9
Mixed opinions on the pricing, with some guests feeling it was high for the services offered and others considering it reasonable due to the location.
Food and Beverage
7.3
Positive reception towards breakfast and restaurant services, along with suggestions for more variety.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-21 03:38

Property Description

Luxurious Spa and Recreation Options
Indulge in rejuvenating body treatments and enjoy access to our 24-hour health club, indoor pool, and steam room for ultimate relaxation.

Culinary Delights and 24-hour Room Service
Savor delectable Turkish cuisine at Stambul or opt for 24-hour room service. Grab a quick bite at the coffee shop/cafe or delve into buffet breakfasts available daily.

Convenient Amenities and Event Spaces
Benefit from complimentary Wi-Fi, a business center, and concierge services. With 9000 square feet of event space, including a conference center and meeting rooms, we cater to all your needs.

Book now to experience luxury at Grand Hyatt Kuwait and enjoy a seamless stay in Zahra!

Important information:

  • Under Kuwaiti law, if you are a Kuwaiti citizen or resident of Kuwait, you must provide a Kuwait Civil ID card at time of check-in. Couples wishing to share a room must provide their original marriage certificate.
  • Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Alcohol is not served or permitted at this property.
  • Guests can access their rooms with a mobile device.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Noise policy

    Noise-free rooms not guaranteed

  • Food & Beverage

    No alcohol served onsite

  • Food & Beverage

    No alcohol allowed onsite

See all policies

Location

Guest Reviews

8.6
Based on 17 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
M
Maryam • partner
10
Pros:

The check-in stuff was helpful, supportful & fast “Yasin”.

2025-02-28 • via Nuitee
A
Ahmad • family
10
Pros:

The staff is very helpful

2025-02-26 • via Nuitee
W
Walid
10
Pros:

Up to expectations and connected to high end mall

2024-11-21 • via Nuitee
G
GABRIELLA
10
Pros:

Excellent hotel I will definitely stay there again in future

2024-10-28 • via Nuitee
M
MOHAMMED
10
Pros:

Nice and good hotel

2024-09-25 • via Nuitee
D
Diana
10
Pros:

Definitely, will stay again on my next visit !

2024-07-02 • via Nuitee
S
Sarah • family
10
Pros:

Both Abderrahmans that worked at the front desk were very helpful and accomodating.

2024-05-25 • via Nuitee
K
KUAN CHU
10
Pleasant Stay, Modern Vibe, Welcoming Staff
Pros:

I had a very pleasant stay. The hotel has the facilities you could expect or beyond your expect. And my room is amazing and tidy, and has a very modern vibe, and the amenities inside are nice as well.

Moreover, most of the staff I met are friendly and professional, especially the manager Emane and her team, they prepared a birthday surprise to me, made me feel really loved and appreciated.
Also I would like to thank Mr. Shailendra, he is welcoming and offered a very heartfelt service when I had breakfast.

Thanks Grand Hyatt Kuwait !

2024-04-13 • via Nuitee
A
Abdulelah
10
Pros:

Outstanding 👍

2024-02-24 • via Nuitee
V
Verified traveler
8
Cattedrale sull'autostrada
Pros:

Hotel nuovissimo con stanze grandi e confortevoli situato all'interno di un mall commerciale.
Tutto perfetto ma claustrofobico: nn ci sono spazi vivibili all'esterno!
Spa non ancora efficiente.
Buona la colazione

2023-12-09 • via Nuitee
V
Verified traveler
8
Magnifica cattedrale nel nulla
Pros:

Hotel meraviglioso ma senza spazi esterni

2023-12-06 • via Nuitee
M
Manal • family
10
Pros:

مكان جميل وهادئ ومريح

2023-10-27 • via Nuitee
D
Dalal
10
Love it
Pros:

I enjoyed my stay. I enjoyed the facilities at noor spa. Also I loved the fact that it is connected to 360 mall.

2023-09-10 • via Nuitee
V
Verified traveler • family
2
Pros:

Staff miss communication and bad arrangement!

2023-06-20 • via Nuitee
S
Shefa • friends
4
Pros:

I liked the room size and the variety of food in the restaurants, I did not like the staff attitude and behavior, they have no sense of hospitality, they are not welcoming or friendly. Waited for more than 3 hours to get the room, there was no amenities available in the toilet and when I requested the housekeeping staff just throw them in the room at the TV table and not arranged in the toilet, moreover, next day they didn’t replaced the used towels I have to request that, I paid at the reception for one day breakfast but when I went to the  restaurant to have it the staff their told me that my room number is not registered and I didn't pay for it, I have to go back to the reception to sort it out, good that I have my bank message shows the amount that been deductedfor the breakfast and the transaction was done, the whole stay I was annoyed from the staff treatment.

2023-05-03 • via Nuitee
R
Reem
10
Pros:

Thank you

2023-01-24 • via Nuitee
N
Nasser
8
.
Pros:

الفندق نظيف وهادي واجهة مشكلة بسيطة الروم سيرفس كان بطيء وطلبت مره زيادة ماي وانسوا اضطريت اتصل للتذكير وعشان تتصل على الروم سيرفس لازم تتصل على اللوبي ويحولك لما سألته مافي طريقة دايركت عطاني رقم وقلت وين احصل عالرقم قالي مو موجود بالغرفه

2023-01-21 • via Nuitee