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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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24-hour front desk
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Business center
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Heating
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Family rooms
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Pets allowed
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Hiking
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Laundry
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Fishing
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Express check-in/check-out
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Cycling
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Golf course
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Meeting/banquet facilities
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Skiing
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Games room
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Bowling
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Designated smoking area
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Shared lounge/TV area
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Minimarket on site
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Concierge service
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Snack bar
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Heated pool
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Indoor pool
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Indoor play area
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Public transport tickets
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Shuttle service (free)
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Outdoor furniture
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Sun loungers or beach chairs
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Picnic area
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Wine/champagne
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Outdoor fireplace
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Shallow end
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Beach
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Thermometers for guests provided by property
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Walking tours
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Key card access
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Mobile app for room service
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Live music/performance
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Broadcast Live sport events
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Archery
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Stand-up comedy
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Sierra Blue Hotel & Swim Club offers air-conditioned rooms with free WiFi and modern amenities, ensuring a comfortable stay for all guests. Whether you're relaxing in front of the flat-screen TV or brewing a fresh cup of coffee, each room is designed with your convenience in mind.
Exciting Activities
Located in the heart of Big Bear Lake, guests can indulge in a variety of outdoor activities such as hiking, skiing, and cycling. After a day of adventure, unwind in the shared lounge or take a refreshing dip in the swim club.
Convenient Services
With private parking available on site and a 24-hour front desk staffed with knowledgeable professionals, Sierra Blue Hotel & Swim Club ensures a hassle-free experience for all visitors. Book now and experience the perfect blend of comfort and convenience during your stay in Big Bear Lake.
Our hotel rooms are newly renovated and some of our common areas such as outdoor entryway, walkways, exterior, pool area and others are under current renovation. Please bear with us while we make improvements here on-site during the weekdays. Please contact us directly before your stay if you would like more information.
A deposit may be required at the property.
Location
Guest Reviews
Location.
Extremely disappointing stay — unable to sleep and pool was unavailable
This was one of the worst hotel experiences I’ve had, primarily because of the lack of sleep and extremely poor customer service.
First, we discovered after checking in that the pool was unavailable. My wife, toddler daughter, and I had planned to use the pool, and we were already in our swimsuits when we were told it was closed because the filter/heating system needed maintenance. We were told that the pool had reportedly been unavailable for about a month. For a property advertised as a “Swim Club,” I was very disappointed that this was not communicated before booking or at check-in.
The much bigger issue was the overnight noise. Shortly after midnight, the neighboring room began playing extremely loud music. The bass was loud enough that our walls were reverberating, and we could clearly hear the music and lyrics from our room. I contacted the front desk and was told they would address it. The noise continued for approximately another 30 minutes before stopping.
Unfortunately, the neighbor restarted the extremely loud music around 1:40 AM. I again tried contacting the property, but this time there was no response. I left a voicemail and also sent a text and email. The noise continued until after 4 AM, leaving my wife and me with very little sleep before our drive home with our toddler.
The following morning, I repeatedly tried to speak with management. I was told that the manager would contact me, and I left my phone number. I subsequently followed up by phone, text, and email, but I never received a call or response from management.
I also escalated the matter to Booking.com. Booking.com subsequently attempted to contact the property regarding the complaint, but I was told the property remained unresponsive.
I understand that hotels cannot always control the behavior of individual guests.
The room and location
The staff was very condescending and rude when I was asking questions. We paid for the pool but it wasn’t working.
Had a great time at the hotel wonderful experience, especially if you love cats. There is Sierra the female and BLUE the male kitty. Definitely as a specific touch and color to your trip nestled in the heart of downtown in the village right there did their lake so close everything is walking distance even the marina how they recommend it. I give it 15 out of 10.
Staff was excellent and friendly
Need a larger sink
Great location with a short walk to shops and restaurants. The staff are kind, friendly, and helpful. The rooms are spacious, comfortable, and quiet. Excellent value for money. I would happily stay here again.
We had a fantastic stay and would highly recommend this hotel. The staff was incredibly friendly and went above and beyond to make us feel welcome and gave us good recommendations. Our room was clean and comfortable, and we especially appreciated how pet-friendly they were—they even offered our dog a dog bed for the room, which was such a thoughtful touch.
The location was perfect for exploring Big Bear. We could easily get to everything we needed without any hassle. Overall, a great experience and we’d definitely stay here again.
I love the quaint small place. The rooms are clean and place has a warm atmosphere. The staff is very accommodating.
We had a great stay at Sierra Blue. The newly remodeled property was clean, comfortable, and beautifully updated. The location was convenient for exploring Big Bear Lake, and we loved the peaceful mountain atmosphere. Everything was well maintained, and we would happily stay here again!
Everything
The jacuzzi was dirty
Great place! Cozy, clean, and the staff was friendly!
Upon check in & throughout our 3 day holiday stay, James @ the front desk assisted us in every way! From directions to suggestions, James knew the answer. The staff is patient, courteous, & defines what hospitality should be. THANK YOU!!!
We came for the 4th of July and had a wonderful time. Location of the property is amazing, along with the room and service provided by the staff. The pool and lounge are both fantastic and our family had the best time! 10/10, will book again.
The hotel and pool was dirty
Good location, nice comfortable room , quiet, friendly staff.
Super cute and clean! Staff very helpful and friendly!
Staff was friendly and check in was easy. We had the option of an online check-in but just checked in at the desk. The room was nice although improvements can still be made. They went through a recent remodel and I am sure they are still working out the kinks. The bed/mattress was comfortable. They allow pets and I noticed the door was scrapped up. The drapes could block out the early morning sun better. Also could have used some more storage. Got charged for parking ($16) which surprised me. Also was charged for some candy we did not eat (they have some drinks and snacks you can buy). Great location walking distance to the village. They also have a little coffee/snack area we did not partake in. Two house cats which were nice!
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