Holiday Inn Express Melbourne Little Collins by IHG

Hotels
Holiday Inn Express
8.5 (4297 reviews)
589-599 Little Collins Street , Melbourne , au

Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Issues with bathroom cleanliness
Limited breakfast options

Categories

Cleanliness
6.5
Bathroom cleanliness was a major issue during our stay, with hair found upon arrival and unpleasant odours reported.
Service
9.5
Very friendly and accommodating staff, with smooth check-in and helpfulness regarding requests.
Location
9.5
Fantastic location near Southern Cross station, making accessibility to transportation and food options very convenient.
Room Quality
8
Room size was sufficient, though some may find minor cleanliness issues impacting overall perception.
Amenities
8.5
The fitness room has basic equipment, which is appreciated, although it lacks advanced options.
Value for Money
9
Overall, good value for the location and basic amenities offered.
Food and Beverage
8
Breakfast varied but received mixed reviews in terms of quality and selection.
Overall Experience
9
While some issues with cleanliness were noted, the overall stay was enjoyable due to location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 12:38

Property Description

Central Location
Located in the heart of Melbourne, Holiday Inn Express Melbourne Little Collins offers easy access to major attractions such as Crown Casino and Block Arcade, making it the perfect choice for both leisure and business travelers.

Modern Amenities
Guests can enjoy a comfortable stay in air-conditioned rooms equipped with essential amenities like a safety deposit box, TV, and private bathroom. The hotel also provides free WiFi, a 24-hour front desk, and a business centre for added convenience.

Delicious Breakfast Options
Start your day right with a buffet or continental breakfast at the hotel. With a variety of options available, guests can fuel up before exploring nearby landmarks like Marvel Stadium and St Paul's Cathedral.

Experience the best of Melbourne at Holiday Inn Express Melbourne Little Collins - book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs AUD 35 per day.

Location

Guest Reviews

8.5
Based on 4297 reviews
Cleanliness: 6.5
Service: 9.5
Location: 9.5
Room Quality: 8
Amenities: 8.5
Value for Money: 9
Food and Beverage: 8
Overall Experience: 9
R
Renato couple cl
6
Pros:

The staff was very attentive to our pre-arrival requests. We asked for a high floor with city views and they delivered perfectly, providing us with a spectacular panoramic view of Melbourne. The location on Little Collins Street is unbeatable, close to everything and with excellent transport links.

Cons:

While the breakfast had variety, we noticed the selection was heavily geared toward Asian guests (who made up about 90% of the crowd during our stay). There were very few options for those of us from the Americas who are used to a more standard international breakfast; it felt a bit limited if you weren't looking for Asian-style morning dishes.

2026-03-28 via Nuitee
J
James solo_traveller au
8
2026-03-28 via Nuitee
C
Carolyn extended_group au
8
Really great spot to stay with everything we needed - right location, breakfast & parking included. A bit expensive
Pros:

Location was excellent for our stay. Love there is parking underneath the building. Breakfast area was really good

Cons:

The reception area is located in a thoroughfare. You need to move it to a dedicated space - perhaps where you have the screen & Lou hrs. Being near the seating with a narrow walk through area is congested. Should be separated from the coffee making area

2026-03-28 via Nuitee
C
Ceanne family_with_children au
10
Pros:

Loved everything customer service was excellent

Cons:

Nothing

2026-03-27 via Nuitee
S
sylvie solo_traveller fr
8
Très bien
Pros:

Emplacement et petit déjeuner
Chambre confortable

2026-03-27 via Nuitee
K
Kevin family_with_children nz
9
Great spot for accessing Melbourne
Pros:

Location and facilities top notch

Cons:

Car park not actually owned by them so we were overcharged (charged an overstayer fee of $80) even though we paid all parking charges in advance

2026-03-26 via Nuitee
K
Kate family_with_children au
9
Pros:

Great location from the train station

Cons:

Staff could have been a little more polite

2026-03-26 via Nuitee
N
Nicole couple au
10
Loved it! Would come back
Pros:

We absolutely loved our room, we had a great view and it was comfortable! The big twin beds were the highlight that’s for sure! The free breakfast was awesome and the staff were amazing!

Cons:

The shower was a glass window which you could see through so my friend and I had to turn around when the other was showering which at first we felt uncomfortable but we got used to it after the 2nd night

2026-03-26 via Nuitee
F
Fiona couple gb
8
Good central hotel.
Pros:

Very handy for the train station. Central hotel. Good breakfasts.

Cons:

Confusing lift panel!

2026-03-25 via Nuitee
C
Cara solo_traveller au
6
2026-03-24 via Nuitee
A
Ahmed family_with_children au
8
2026-03-24 via Nuitee
J
John couple au
9
We'll be back!
Pros:

Overall great value! Obviously with breakfast included is a bonus - I know you do probably pay for it in the rate, but it's still good value with a good selection of food each morning. Location-wise you can't go wrong - a mere 5 mins walk from Southern Cross Station plus all the tram routes. Great variety of cafes, pubs, eateries around the area. Staff very helpful too. The rooms are not huge but they have all the basics, and the views (if up high) are good. The blackout curtain works very well too - you wouldn't know the time of day when it's down!

Cons:

Nothing.

2026-03-24 via Nuitee
D
Daniel family_with_children au
8
2026-03-23 via Nuitee
A
Alysha couple au
8
Good place. Annoying unfortunate sound
Pros:

I liked the location and the ease of use. The friendly staff were wonderful.

Cons:

There was a very annoying drip/ tapping sound that started at night and continued alll night I was in room 913 and it was loud and obtrusive and regular. Not human made it was something else. Very frustrating.

2026-03-23 via Nuitee
Z
Zariaha solo_traveller au
3
2026-03-23 via Nuitee
B
BARRY solo_traveller au
8
Great staff, great location, okay breakfast comfortable but not memorable
Pros:

Location to train and trams

Cons:

Value okay but I have stayed in better for the similar price range

2026-03-23 via Nuitee
M
Margaret couple au
8
Convenient
Pros:

It was close to the venues we were visiting in the city. The staff were friendly.

Cons:

it was ok

2026-03-22 via Nuitee
W
Wendy solo_traveller au
8
Pros:

Location is great for Southern Cross station and other public transport. The rooms were clean & comfortable.

Cons:

Front foyer access from the street was not good although i'm assuming they're in the process of changing that. Not having a restaurant or Cafe made it difficult to get something to eat at night.

2026-03-22 via Nuitee
S
Stephen family_with_children au
8
Pros:

Good value. Impressive breakfast

Cons:

Gym needs more weights

2026-03-22 via Nuitee
D
Davies couple au
9
Very good value for a CBD hotel
Pros:

Good location, great staff and great value

Cons:

Managing the aircon at night

2026-03-22 via Nuitee