TownePlace Suites by Marriott Asheville West

Hotels
•
TownePlace Suites by Marriott
8.9 (224 reviews)
141 South Bear Creek Road , Asheville , us

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Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Spacious queen suite with kitchen
Friendly and helpful staff
Cons:
Noise from room location
High rate for the experience

Categories

Cleanliness
9.06
The rooms were described as newly renovated and very clean, indicating good cleanliness standards.
Service
9.53
The staff is described as friendly, welcoming, and exceptionally compassionate throughout various reviews.
Location
9.07
The location was good, with easy access to the farmers market and other attractions, though some mentioned traffic noise.
Room Quality
8.52
Some guests reported issues with noise and discomfort, impacting the overall room quality rating.
Amenities
8.55
Complimentary breakfast was basic, and some amenities like white noise machines were provided.
Value for Money
8.51
The rate was perceived as high relative to some guests' experiences, lowering the value score slightly.
Food and Beverage
8.56
The breakfast setup was basic, with no particular highlights noted.
Overall Experience
9.43
Guests reported a very enjoyable stay with positive overall impressions despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:07

Property Description

Modern Accommodations with Convenient Amenities
TownePlace Suites by Marriott Asheville West offers comfortable rooms with a coffee machine, private bathroom, and cozy seating areas. Some rooms even feature a kitchenette for added convenience.

Leisure and Business Facilities
Guests can unwind in the indoor pool or stay productive in the business center. Whether you're traveling for work or leisure, the hotel provides amenities to cater to all your needs.

Ideal Location for Exploring Asheville
Conveniently located near popular attractions like Biltmore Estate and Botanical Gardens, guests can easily explore the vibrant city. Don't miss the chance to experience hiking, fishing, and cycling during your stay.

Book your stay at TownePlace Suites by Marriott Asheville West for a memorable and convenient Asheville experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 02:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.9
Based on 224 reviews
Cleanliness: 9.06
Service: 9.53
Location: 9.07
Room Quality: 8.52
Amenities: 8.55
Value for Money: 8.51
Food and Beverage: 8.56
Overall Experience: 9.43
N
Natani • family_with_children • us
10
2026-01-12 • via Nuitee
C
Chris Tripp • extended_group • us
8
Definitely worth it
Pros:

Very comfortable bed. Clean and well stocked room. Hot shower and bath.

Cons:

Pool wasn't heated as advertised... Luke warm at best... almost cold. Traffic noise but it died down after 11pm...

2026-01-05 • via Nuitee
A
Audrey • couple • us
10
Enjoyable Happy New Year celebration
Pros:

Queen suite was spacious with a nice kitchen & separate bedroom from living area. Bed was comfortable. Location was good. We overlooked the farmers market & Biltmore. Enjoyed watching the Biltmore New Years Eve fireworks from our window.

Cons:

Nothing

2026-01-03 • via Nuitee
B
Becky • couple • us
10
2026-01-03 • via Nuitee
R
Ronald • couple • us
10
2025-11-29 • via Nuitee
G
Ginger • couple • us
5
The staff is great, don't stay in room 124, very loud.
Pros:

The location was good. The front desk check in was fast and the staff was very pleasant

Cons:

The room given to us was right next to the patio and we could hear the people out there until 2am. The fan in the room would not stay on so it was not a good nights sleep. The rate was high for our experience

2025-11-10 • via Nuitee
C
Christine • couple • us
8
Pros:

The staff were friendly and helpful. The complimentary breakfast set up was basic but fine.

Cons:

The location is right off highway and traffic noise is noticeable. Hotel provided white noise machine in room which was helpful.

2025-11-07 • via Nuitee
M
Michael • couple • us
10
Very friendly and inviting staff. Made us and our dog feel welcome each day.
Pros:

Convenient to everywhere we wanted to go in town.

Cons:

No dislikes

2025-10-27 • via Nuitee
R
Roberta K • family
10
Pros:

This hotel was a welcome respite after a beautiful day at Smoky Mtn National Park. The staff welcomed us in, and our room was classy, well appointed, quiet and clean. Area restaurant choices were numerous.

2025-10-04 • via Nuitee
J
John
6
Pros:

Could use an update

2025-09-16 • via Nuitee
S
SARAH
10
Pros:

Newly renovated room, very clean, things looked brand new.

2025-09-02 • via Nuitee
K
Kerry • couple • us
10
A great getaway that was much needed
Pros:

The front desk staff were exceptionally compassionate and made sure our stay was the best!

Cons:

Wish we could have stayed longer

2025-09-01 • via Nuitee
D
Daniel • partner
6
Pros:

Not a great location, but ok.

2025-08-31 • via Nuitee
D
Diane • solo_traveller • us
8
2025-07-29 • via Nuitee
V
Verified traveler
10
Amazing staff!
Pros:

Amazing staff!

2025-07-23 • via Nuitee
A
Audrey • couple • us
10
2025-07-15 • via Nuitee
A
Andrea
10
Pros:

The front desk check in went out of her way to help me get checked in.

2025-06-02 • via Nuitee
V
Vicki
10
Quick getaway
Pros:

It was very nice and relaxing

2025-05-27 • via Nuitee
C
Christina
10
Best hotel experience ever!
Pros:

By far the best experience I've ever had at a hotel in my 43 years! This staff was incredibly wonderful. There were so kind so accommodating. I brought my sister there because we have family there but it was also her birthday. My sister is in a wheelchair and has cerebral palsy. She was turning 48. We knew about this hotel because of her best friend staying there due to renovations to her house. They have the pool with the chair lift that can lower disabled person into the pool which was amazing. The room was unbelievable. I have been to a lot of hotels with my sister that were quote unquote handicap accessible and they really weren't to the fullest. Normally if we get a handicap accessible room there's no space to move around however this room was beyond spacious and met every need that my sister needed. It over all was a 10 out of 10 and I never give tens out of 10s! Thank you so very much to Erica, lanell and Melissa. I think you all for your hospitality, your kindness, your warmth and going above and beyond! We will absolutely be back and there's no other place I will stay!

2025-05-20 • via Nuitee
B
Brenda • partner
10
Pros:

Clean, friendly and helpful staff. Close to Event Center.

2025-05-15 • via Nuitee