Dimora Palanca Boutique & SPA

Hotels
9.1 (440 reviews)
72 Via della Scala , Florence , IT
+39 055 295369

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful and well-maintained hotel
Cons:
Location not central
Unpleasant smell on one occasion

Categories

Cleanliness
8.29
There was a mention of an unpleasant smell in the bathroom during one of the days.
Service
9.76
Staff were described as very friendly, welcoming, and attentive.
Location
8.3
Some comments indicate it is not centrally located but still within walking distance to major attractions.
Room Quality
9.25
Rooms are spacious, well-equipped, and mentioned as fantastic.
Amenities
9.28
Hotel provides parking and has a well-maintained environment.
Value for Money
9.24
Given the overall experience, the value is quite good.
Food and Beverage
9.29
Breakfast received positive feedback and is considered enjoyable.
Overall Experience
9.36
Overall experience was highly positive, with various praises.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 12:27

Property Description

Luxurious Accommodation

Dimora Palanca, a 5-star hotel in Florence, offers a luxurious stay with air-conditioned rooms, elegant decor, and modern amenities. Each room is equipped with a flat-screen TV, private bathroom, and comfortable bedding, ensuring a relaxing experience for every guest.

Exceptional Dining and Leisure Facilities

Indulge in exquisite dining at the on-site restaurant or unwind in the garden and terrace areas. The hotel also offers room service for convenience. Guests can explore the city with ease using the available car hire service or enjoy cycling in the picturesque surroundings.

Outstanding Service and Convenience

Experience top-notch service with 24/7 multilingual staff assistance. Whether it's arranging activities or providing local recommendations, the reception is always ready to help. With popular attractions nearby, Dimora Palanca is the perfect choice for your stay in Florence.

Important information:

When traveling with pets, please note that an extra charge of €30 per pet, per night applies. Only one pet of max 5kg is allowed per room.

please note that The SPA is not accessible to children under 14 years of age.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.1
Based on 440 reviews
Cleanliness: 8.29
Service: 9.76
Location: 8.3
Room Quality: 9.25
Amenities: 9.28
Value for Money: 9.24
Food and Beverage: 9.29
Overall Experience: 9.36
C
Cynthia • couple • us
10
A lovely stay in Florence, with beautiful accommodations.
Pros:

We had a lovely stay at this charming hotel in Florence. Our room was beautiful, and we especially enjoyed the private balcony and luxurious spa bathroom with steam shower. Breakfast each morning was wonderful and a delightful way to start the day.

2026-10-30 • via Nuitee
T
TARIQ BADER • extended_group • qa
7
2026-10-30 • via Nuitee
N
NATSUKA • couple • jp
10
2026-10-25 • via Nuitee
F
Fabio • extended_group • br
5
2026-10-21 • via Nuitee
T
Tracy • couple • us
10
I am so excited to go back here
Pros:

Everyone from the breakfast staff to the front desk was so accommodating

2026-10-18 • via Nuitee
R
Roman • couple • us
10
Прекрасные четыре ночи во Флоренции! Dimora Palanca Boutique & SPA оставил самые тёплые впечатления. Красивый, элега
Pros:

Все!

2026-10-15 • via Nuitee
J
Jernej • couple • si
8
2026-10-15 • via Nuitee
M
Marina • couple • ru
3
Pros:

Красивый отель в ужасном месте,с очень плохим сервисом ,4 звезды ,не 5

2026-10-12 • via Nuitee
M
Mark • couple • gb
8
Overall a good location and accommodation
Pros:

Overall it was good and was as expected but nothing that really stood out as exceptional.

Cons:

Sorting out the car transfer when I booked I contacted the hotel. They asked to do it within a few days of arrival. I then forgot and when I asked on the day of travel it was too late.

2026-10-08 • via Nuitee
S
Sylvain • couple • ca
10
2026-10-08 • via Nuitee
H
Hannah • couple • au
10
Pros:

The staff here are amazing! All so kind and accommodating. The rooms are lovely, provided with everything needed.

2026-09-14 • via Nuitee
A
Andreas • couple • ch
10
A wonderful boutique hotel for our stay in Florence.
Pros:

Breakfast was generous and everybody in the hotel was very friendly.

2026-09-13 • via Nuitee
M
Mungo Akerman • couple • gb
10
Amazing trip amazing hotel!
Pros:

Great breakfast. Good selection and everything seemed fresh. Nice coffees.

Cons:

Nothing!

2026-09-11 • via Nuitee
A
Alexander • couple • it
9
Pros:

Free upgrade because they had spare rooms and was willing to accommodate a slightly later check out.

2026-09-08 • via Nuitee
J
Jill • couple • gb
7
Lovely hotel to use as a base to explore Florence.
Pros:

Decor and cleanliness

Cons:

No atmosphere and nobody in restaurant or bar. Couldn’t get a drink at 21.45 when we came back from dinner. Bar was closing and everything put away.

2026-09-04 • via Nuitee
F
Forgeois • solo_traveller • fr
10
2026-09-03 • via Nuitee
M
Martin • couple • au
8
2026-09-03 • via Nuitee
P
Peter • solo_traveller • de
8
Gute Adresse im Zentrum von Florenz
Pros:

Sehr eingerichtet.
Freundliches Personal

2026-09-02 • via Nuitee
T
Taylor • couple • au
9
2026-09-01 • via Nuitee
H
Henry • couple • ec
10
2026-08-29 • via Nuitee