Dimora Palanca Boutique & SPA

Hotels
9.1 (358 reviews)
72 Via della Scala , Florence , it

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful and well-maintained hotel
Cons:
Location not central
Unpleasant smell on one occasion

Categories

Cleanliness
8.29
There was a mention of an unpleasant smell in the bathroom during one of the days.
Service
9.76
Staff were described as very friendly, welcoming, and attentive.
Location
8.3
Some comments indicate it is not centrally located but still within walking distance to major attractions.
Room Quality
9.25
Rooms are spacious, well-equipped, and mentioned as fantastic.
Amenities
9.28
Hotel provides parking and has a well-maintained environment.
Value for Money
9.24
Given the overall experience, the value is quite good.
Food and Beverage
9.29
Breakfast received positive feedback and is considered enjoyable.
Overall Experience
9.36
Overall experience was highly positive, with various praises.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 12:27

Property Description

Luxurious Accommodation

Dimora Palanca, a 5-star hotel in Florence, offers a luxurious stay with air-conditioned rooms, elegant decor, and modern amenities. Each room is equipped with a flat-screen TV, private bathroom, and comfortable bedding, ensuring a relaxing experience for every guest.

Exceptional Dining and Leisure Facilities

Indulge in exquisite dining at the on-site restaurant or unwind in the garden and terrace areas. The hotel also offers room service for convenience. Guests can explore the city with ease using the available car hire service or enjoy cycling in the picturesque surroundings.

Outstanding Service and Convenience

Experience top-notch service with 24/7 multilingual staff assistance. Whether it's arranging activities or providing local recommendations, the reception is always ready to help. With popular attractions nearby, Dimora Palanca is the perfect choice for your stay in Florence.

Important information:

When traveling with pets, please note that an extra charge of €30 per pet, per night applies. Only one pet of max 5kg is allowed per room.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 20 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 30 per person per night when using an available cot.
    People no matter the age stay for € 190 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 358 reviews
Cleanliness: 8.29
Service: 9.76
Location: 8.3
Room Quality: 9.25
Amenities: 9.28
Value for Money: 9.24
Food and Beverage: 9.29
Overall Experience: 9.36
C
cam • couple • it
4
Dimora a 5 stelle? Forse solo per la struttura per il resto nemmeno 1!!!
Pros:

Struttura accogliente e confortevole, tuttavia anche la più bella dimora con uno staff inesperto e maleducato diventa la peggiore.

Cons:

Lo staff (in particolare il receptionist pomeridiano)è stato particolarmente scortese e inopportuno nel rivolgersi a dei clienti ai quali non è stato dato nemmeno del “lei”. Servizio spa discreto, nonostante siano stati richiesti più volte gli accappatoi per recarci in spa non ci è stato recapitato nulla in camera e siamo andate vestite perché la reception non rispondeva.
Camera discretamente pulita, asciugamani su davanzali sporchi di capelli altrui. E per di più bagno con luce principale fulminata, alla quale non è stata proposta alcuna soluzione ne aggiustamento perché il receptionist continuava a sostenere di essere solo nella struttura e non potersi allontanare. Questo hotel è a 5 stelle??????? Ma dove????? Riguardatevi!

2026-03-08 • via Nuitee
V
Vincenzo • couple • it
9
2026-03-06 • via Nuitee
I
Iwan • couple • gb
5
2026-03-06 • via Nuitee
H
Hanna • couple • fr
10
Everything was excellent!
2026-03-02 • via Nuitee
N
Nadezhda • couple • ru
10
Pros:

Атмосферный уютный отель, своя парковка, удобное расположение: на окраине старого города, но при этом еще до въезда в зону ZTL и можно проехать на машине. Прекрасный завтрак.

2026-02-27 • via Nuitee
N
Nargiza • couple • fr
9
2026-02-23 • via Nuitee
C
Costantino • couple • de
9
Schön
Pros:

Super freundliches Personal
Sehr sauber, edle geschmackvolle Einrichtung. Schönes Zimmer, schöne Villa.

Cons:

Parkplatz Anfahrt etwas schwierig.

2026-02-11 • via Nuitee
H
Heike • couple • de
10
2026-02-08 • via Nuitee
A
ALANOUD • extended_group • sa
9
تجربة اكررها ♥️
Pros:

كل شيء كان جميل والاستقبال جدا محترمين ، الغرف نظيفه اخذنا وحدة كبيرة وحدة صغيرة جمب بعض .. فيه اصنصير ، الامان عالي والمكان كانه بيت تفاصيل المكان رائعة .. المشي من الاماكن السياحية تقريبا 18 دقيقه و 9 دقايق من محطة القطار

2026-01-26 • via Nuitee
B
Bulgari • couple • it
10
Dimora top!!!
Pros:

Cura dei dettagli

2026-01-26 • via Nuitee
M
Mohammad • couple • kw
10
Great hotel
Pros:

Everything specially the reception staff was professional

Cons:

Nothing

2026-01-26 • via Nuitee
A
amer • couple • ae
10
Giacomo was amazing.!!!!! He made pur stay wonderful experience
2026-01-20 • via Nuitee
K
Karen • solo_traveller • gb
10
Restful and luxurious
Pros:

Incredibly friendly and helpful staff; beautiful room and interiors; centrality of location - perfect for sightseeing.

2026-01-19 • via Nuitee
B
benjamin • couple • ae
10
Pros:

qualität

2026-01-19 • via Nuitee
B
Birgit • family_with_children • de
9
Sehr gute Wahl für den Florenz Besuch
Pros:

Schönes Ambiente , freundliche Atmosphäre und Parkplatz direkt vor der Tür!
Besonders die Dame am Empfang war sehr herzlich! Danke. Eine kleine Oase in Florenz

Cons:

Das Frühstück könnte etwas ausgebaut werden war aber ok

2026-01-19 • via Nuitee
M
Martha • couple • gb
9
2026-01-19 • via Nuitee
M
M • couple • it
10
Fantastic oasis
Pros:

Stunning & immaculate inside and out.

Cons:

Location was a let down as no where nice nearby to walk to.

2026-01-19 • via Nuitee
A
Alessandra • extended_group • it
9
2026-01-19 • via Nuitee
D
Desai • family_with_children • za
10
2026-01-13 • via Nuitee
S
shaima • couple • ae
10
2026-01-13 • via Nuitee