The Tess, Autograph Collection

Hotels
Thompson Hotels
9 (337 reviews)
415 East Paces Ferry Road NE , Atlanta , us

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Exceptional service
Tasty food
Cons:
Management follow-up issues

Categories

Cleanliness
9.14
Clean and well-maintained room.
Service
9.61
Exceptional service from staff, especially David and Luis.
Location
9.15
Convenient location with great views.
Room Quality
8.6
Room was clean and comfortable.
Amenities
8.63
Standard quality for this hotel tier.
Value for Money
8.59
Good value for a pleasant experience.
Food and Beverage
9.14
Food was tasty with great recommendations.
Overall Experience
9.11
Enjoyed the stay and will definitely return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:32

Property Description

Luxurious Amenities
Thompson Atlanta Buckhead, part of Hyatt, boasts a seasonal outdoor swimming pool, fitness centre, terrace, and a top-notch restaurant. Guests can also enjoy free WiFi, room service, and a round-the-clock front desk.

Elegant Rooms
Each guest room at this 5-star hotel is equipped with air conditioning, a cozy seating area, a flat-screen TV with satellite channels, a safety deposit box, and a lavish private bathroom. The rooms also feature complimentary toiletries, a hairdryer, and plush bed linen and towels.

Convenient Location
Conveniently situated near top attractions like Atlanta History Center and Atlanta Botanical Garden, Thompson Atlanta Buckhead, part of Hyatt, is the perfect choice for travelers seeking luxury and comfort in the heart of Atlanta.

Book now to experience unparalleled luxury and hospitality at Thompson Atlanta Buckhead, part of Hyatt.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Tue, Nov 11, 2025 until Thu, Apr 30, 2026

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 55 per day.

Location

Guest Reviews

9
Based on 337 reviews
Cleanliness: 9.14
Service: 9.61
Location: 9.15
Room Quality: 8.6
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 9.14
Overall Experience: 9.11
A
Akachukwu solo_traveller gb
10
2026-01-18 via Nuitee
R
Rashjohn couple us
10
2026-01-06 via Nuitee
C
Chancia couple us
6
2026-01-03 via Nuitee
A
amandakW3537ZJ Friends getaway
10
Great Service!
Pros:

Daviíd wad awesome! He made our dining experience one to remember! He was very attentive to our needs. The food and service was excellent! We will definitely be back!

2025-12-29 via Tripadvisor
Q
Q8180FWmom Friends getaway
10
AMAZING!!!!!!! 👌🏾
Pros:

Amazing service!!! Top stars for David who assisted our Table! I highly recommend!!! The food was tasty, the service was authentic and tailored to our group - which we found pretty amazing!

2025-12-29 via Tripadvisor
6
651nnennai Friends getaway Alpharetta, Georgia
10
Great service, great atmosphere!
Pros:

David was an exceptional server. He was attentive and gave awesome recommendations, food was great. I will definitely be back!

2025-12-29 via Tripadvisor
X
X2602RDjenniferp Business
10
Amazing Valet!
Pros:

I had a wonderful stay and the service at the valet was unmatched! They really took care of us and we had a larger vehicle so they kept it fairly close by. Shoutout to Demario, Kevin, and MJ who
Really showed us amazing customer service!!

2025-12-27 via Tripadvisor
P
Passport537139 Solo travel
10
Resturant/staff review
Pros:

Great atmosphere, but a particularly good server. Luis, does a fantastic job. This is one of several times that I’ve had the pleasure of being waited on by Luis. Thanks again to Luis, & the entire staff. Sincerely Capt. Jay A. Hickox (DAL)

2025-12-13 via Tripadvisor
L
Lekendra couple us
10
2025-12-13 via Nuitee
Z
Z7704XYmorgank Family Central Florida, Florida
10
Beautiful Buckhead Spot!
Pros:

Thank you to Erin for a lovely and relaxing evening at Tesserae! The view, service, and food were fantastic. Make sure you get the kale and spinach salad! As a local, I will definitely be coming back to this rooftop for dinner and even in the warmer months for summer cocktails on the outdoor deck.

2025-12-10 via Tripadvisor
U
U128JFmarcuss Couples Washington DC, District of Columbia
4
Mgmt can do better
Pros:

left an item, called the frontdesk to locate. they were able to locate right away (GREAT - felt very happy). But mgmt delayed mailing. every time I called for status there was another excuse as to why my found lost item was not mailed. and no one every communicated; i had to be proactive and initiate contact them each time. what should have been an easy win became a terrible execution by mgmt. very lax mgmt follow up - questionable at best.

i deeply enjoyed my stay, but this experience is very upsetting

2025-12-09 via Tripadvisor
family_with_children us
10
2025-12-08 via Nuitee
W
Wendy couple us
10
2025-12-07 via Nuitee
S
Sheritha couple us
10
2025-12-04 via Nuitee
R
Rashjohn couple us
10
it was wonderful amazing I can’t wait to come back
Pros:

I enjoy the aesthetics of the hotel. I also like the staff was super friendly and they greet you as you’re walking into the hotel and open the door for you hands down. This has to be one of the best customer service experiences I’ve ever had at a hotel.

Cons:

in regards to the hotel, I honestly have no negative comments at this time

2025-11-25 via Nuitee
T
Telisha couple us
9
2025-11-14 via Nuitee
Z
zulieb2025 Friends getaway
2
Valet Experience
Pros:

I wanted to share my recent experience with your valet service. The parking situation was very disorganized, and the overall process seemed poorly managed. Additionally, the valet attendants were requesting cash payments because the credit card system was not working, which was both inconvenient and concerning.

I wanted to bring this to your attention as it reflects poorly on the guest experience, and I hope it can be addressed promptly.

2025-11-06 via Tripadvisor
J
Jeanne extended_group ca
10
Enjoyed my stay
Pros:

We enjoyed our stay here, the service was great and the room was clean.

2025-11-04 via Nuitee
A
Alberto couple us
10
Very good
Pros:

Everything was smooth and the staff did an amazing job making us feel welcome.

2025-11-03 via Nuitee
R
Rodney couple us
8
2025-10-24 via Nuitee