Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Non-smoking throughout
Key card access
Front desk (limited hours)
Free wired internet
Internet access

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Room size smaller than expected
Minor housekeeping issues

Categories

Cleanliness
8.51
Most guests noted the hotel was clean, but some mentioned minor issues with housekeeping being too meticulous.
Service
9.28
Many reviews highlighted the friendly and helpful staff, contributing positively to the overall experience.
Location
9.32
The hotel is conveniently located near Ueno station, making it easy to access the city.
Room Quality
8.47
Some guests found the rooms smaller than expected, but overall comfort was rated positively.
Amenities
8.8
The presence of washing machines and kitchenettes were appreciated, although some items were missing in the kitchen.
Value for Money
8.86
Guests generally felt they received good value for the price paid for the stay.
Food and Beverage
8.81
While not explicitly mentioned, the overall sentiment towards amenities suggests satisfaction.
Overall Experience
9.18
Many guests expressed a willingness to return, indicating positive overall experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:15

Property Description

Central Location in Tokyo

Located in the heart of Tokyo, hotel aima offers convenient access to popular attractions such as Matsuzakaya Ueno and The Shitaya Shrine. With key landmarks like Atre Ueno Shopping Mall, Ueno Royal Museum, and Ryukoku-ji Temple just a short walk away, guests can immerse themselves in the vibrant city life of Tokyo.

Comfortable and Well-Equipped Rooms

Guests can expect air-conditioned rooms equipped with modern amenities including a desk, kettle, fridge, and microwave. The rooms also feature a safety deposit box, flat-screen TV, balcony, and a private bathroom with a bidet. Enjoy city views and unwind in a cozy setting with complimentary WiFi throughout the property.

Proximity to Major Attractions

Explore Tokyo's cultural heritage with attractions like Shitamachi Museum, Saigo Takamori Statue, and Marishiten Tokudaiji Temple just a stone's throw away. With Tokyo Haneda Airport a short distance from the hotel, convenience and comfort await at hotel aima.

Book your stay at hotel aima now to experience the best of Tokyo!

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.9
Based on 1608 reviews
Cleanliness: 8.51
Service: 9.28
Location: 9.32
Room Quality: 8.47
Amenities: 8.8
Value for Money: 8.86
Food and Beverage: 8.81
Overall Experience: 9.18
C
Cheng Ting • couple • tw
9
Pros:

Space!! There are refrigerators, washing machine and cooking facilities available in room

Cons:

The check in time could be earlier

2026-02-13 • via Nuitee
秋卉 • family_with_children • tw
9
Pros:

沐浴用品、冰箱、洗衣機、碗盤樣樣齊全，櫃檯人員也很客氣，走路3-5分鐘就是最熱鬧的阿美橫丁，離車站約步行5-8分鐘，飯店旁邊兩分鐘就有小七，非常方便，唯一美中不足四人房感覺是兩人房的大小，還有枕頭平了點，其他都很棒

Cons:

四人房感覺是兩人房的大小，還有枕頭平了點

2026-02-13 • via Nuitee
Y
YaoHsien • extended_group • tw
9
2026-02-11 • via Nuitee
H
HsiTing • family_with_children • tw
8
2026-02-11 • via Nuitee
K
Karen Y • family_with_children • au
9
Hotel Aima - good location
Pros:

24 hr staff on desk was fantastic as we didn't arrive till close to midnight. Lovely looking area - clean & modern.
Small separate toilet room, slightly bigger toilet than some other places, so comfortable enough. Very comfortable bed!
Great washing machine & the dryer function in the shower was amazing- a decent load of washing dried in 8 hrs while we slept. Great water pressure & decent sized shower beside a bath.
Kitchenette looked well fitted out but ended up not using it at all. Could swap towels at front counter daily if needed.
Location was good - a 5 minute walk from Ueno Station, close to restaurants & convenience store not far. Staff were lovely.

Cons:

Shoes off at front door - a very small area at the front door to do this which was a little tricky with bags etc. No 'living' space to mention but it was great for us - we were out late most nights.

2026-02-11 • via Nuitee
M
Michelle • solo_traveller • au
9
2026-02-10 • via Nuitee
H
HSU • family_with_children • tw
10
離上野車站近，房間乾淨，員工親切
Pros:

員工親切！知道是生日還贈送小禮物，真是有夠貼心！有問必答，笑容滿面，謝謝你們！

2026-02-09 • via Nuitee
E
Erika • family_with_children • cl
10
Excelente hotel
Pros:

La ubicación es excelente, a pasos de una de las entradas al metro de la estacion de Ueno, la que además combina con la Skyliner que lleva al aeropuerto de Narita y con la JR y el Shibkansen.
Hotel cómodo, más amplio de lo usual para una ciudad como Tokio, con todo lo necesario.

Cons:

Nada

2026-02-09 • via Nuitee
S
Shang Shin • family_with_children • tw
10
Pros:

能在市區訂到空間蠻大的飯店,而且到熱鬧的街上也不遠.

Cons:

無

2026-02-09 • via Nuitee
T
tsai hsuan • family_with_children • tw
10
2026-02-08 • via Nuitee
S
Salvatore • family_with_children • au
9
Fabulous
Pros:

Great size family room especially for Tokyo with separate spacious shower room. Great kitchen and washing machine. Fabulous location with easy access to Ueno and skyliner station. Staff were very friendly (English speaking) and they provide luggage storage which is really helpful with late check in time of 4pm.

Cons:

Sofa bed a little uncomfortable but not a big deal

2026-01-28 • via Nuitee
S
Sally • family_with_children • nz
10
2026-01-28 • via Nuitee
W
weiping • family_with_children • tw
10
Pros:

公寓式的飯店住宿很棒，房間內設備一應俱全

2026-01-27 • via Nuitee
U
Urgen • extended_group • mo
10
2026-01-26 • via Nuitee
H
HUI JU • family_with_children • tw
8
2026-01-22 • via Nuitee
H
HUNGHSI • extended_group • tw
8
With good location and well prepared amenities, travelers can relaxingly explore the beauty of Ueno.
Pros:

Location is definitely the best part of this hotel. Just few minutes walk can get to 3rd exit of Ueno station of Hibiya line.

Cons:

The size of the room is a bit small for family of 2 adults and 2 kids.

2026-01-22 • via Nuitee
H
Hendro Hassen • family_with_children • id
9
Pros:

This was our first time staying here. I really liked the apartment-style room design. The kitchen was fully equipped, the bathroom was efficient, and the bed was spacious and comfortable.

Cons:

It was difficult to accommodate three large suitcases in the room with the three-bed setup.

2026-01-22 • via Nuitee
S
Sarah • family_with_children • ca
10
2026-01-22 • via Nuitee
H
Hwang • extended_group • tw
10
棒
Pros:

夠4個人住

Cons:

無

2026-01-22 • via Nuitee
惠婷 • family_with_children • tw
10
Pros:

很乾淨、很新，超適合親子的一間飯店！離阿美橫町、地鐵、JR上野，都很近，超推！下次來還會想住唷！

Cons:

沒有

2026-01-21 • via Nuitee