Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Family rooms
Lift / Elevator
Non-smoking throughout
Key card access

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Room size smaller than expected
Minor housekeeping issues

Categories

Cleanliness
8.51
Most guests noted the hotel was clean, but some mentioned minor issues with housekeeping being too meticulous.
Service
9.28
Many reviews highlighted the friendly and helpful staff, contributing positively to the overall experience.
Location
9.32
The hotel is conveniently located near Ueno station, making it easy to access the city.
Room Quality
8.47
Some guests found the rooms smaller than expected, but overall comfort was rated positively.
Amenities
8.8
The presence of washing machines and kitchenettes were appreciated, although some items were missing in the kitchen.
Value for Money
8.86
Guests generally felt they received good value for the price paid for the stay.
Food and Beverage
8.81
While not explicitly mentioned, the overall sentiment towards amenities suggests satisfaction.
Overall Experience
9.18
Many guests expressed a willingness to return, indicating positive overall experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:15

Property Description

Central Location in Tokyo

Located in the heart of Tokyo, hotel aima offers convenient access to popular attractions such as Matsuzakaya Ueno and The Shitaya Shrine. With key landmarks like Atre Ueno Shopping Mall, Ueno Royal Museum, and Ryukoku-ji Temple just a short walk away, guests can immerse themselves in the vibrant city life of Tokyo.

Comfortable and Well-Equipped Rooms

Guests can expect air-conditioned rooms equipped with modern amenities including a desk, kettle, fridge, and microwave. The rooms also feature a safety deposit box, flat-screen TV, balcony, and a private bathroom with a bidet. Enjoy city views and unwind in a cozy setting with complimentary WiFi throughout the property.

Proximity to Major Attractions

Explore Tokyo's cultural heritage with attractions like Shitamachi Museum, Saigo Takamori Statue, and Marishiten Tokudaiji Temple just a stone's throw away. With Tokyo Haneda Airport a short distance from the hotel, convenience and comfort await at hotel aima.

Book your stay at hotel aima now to experience the best of Tokyo!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.9
Based on 1758 reviews
Cleanliness: 8.51
Service: 9.28
Location: 9.32
Room Quality: 8.47
Amenities: 8.8
Value for Money: 8.86
Food and Beverage: 8.81
Overall Experience: 9.18
M
Martin couple fr
10
Parfait en tout^^
Pros:

L’emplacement proche de la Gare de Ueno - la taille de la chambre (un appartement en fait) - la propreté - l’accueil - les bagages déposés dans la chambre

2026-07-25 via Nuitee
W
Wang couple tw
8
2026-07-24 via Nuitee
L
LAI SI family_with_children hk
7
Pros:

位置方便。

Cons:

空間很細,行李篋打不開。

2026-07-23 via Nuitee
D
danny solo_traveller au
9
relaxing
Pros:

We like the spaciousness and the amenities like washing machine and bathroom dryer (plus instructions to use appliances). We especially like that it’s peaceful! we liked how friendly Taka was, he was very helpful to us. Also allowing our luggage, I know Japan is easy on this but just they allow our luggage after check out so we can pick it up (night flight). Location is great, close to Metro and JR station. Flat and nice walk to Akihabara/Asakusa which can be convenient during peak train times. A few konbini nearby.

Cons:

The fridge makes a very loud sound. I think its just old fridge. there were nights we couldn’t sleep 😂. (Note - Staff were nice taking feedback!)

2026-07-22 via Nuitee
D
Daniel solo_traveller au
10
Pros:

Friendly reception and clean room

2026-07-22 via Nuitee
E
estelle family_with_children fr
8
Génial !
Pros:

Emplacement parfait , proche de toutes les commodités et commerces maisi urtout proche de la ligne de métro Ueno et la Yamanote line qui dessert tout Tokyo

2026-07-21 via Nuitee
B
Brean family_with_children au
9
Love it!
Pros:

Great locaion by Ueno station, quiet rooms, good to have washer in the room, also liked having instructions to use everything in the room. staff were helpful with arranging luggage collection, more pillows, general advice. So much in the area. Kitchenette was well set up.

Cons:

Because there was no carpet, when we sat on the bed against the wall, the bed always slid out from the wall. Maybe could use some grippy stoppers on the legs.

2026-07-17 via Nuitee
G
Genevieve couple ca
9
2026-07-17 via Nuitee
N
Nam family_with_children us
9
2026-07-16 via Nuitee
A
Andra family_with_children ro
9
Perfect stay in the heart of Tokyo
Pros:

The location is perfect, just a 5 mins walk to Ueno station. There are a lot of nice restaurants and convenience stores around. The room is way larger than most hotel rooms in Tokyo and it is very well equipped. There is a fridge, a microwave, a kettle, a fully equipped kitchen and a washing machine. The AC worked perfectly. I was very impressed by the fact that the shower can be converted into a clothes dryer - this is so efficient and smart. The toiletries were of a very good quality. The room was clean, the bed really comfy, with nice and clean linen and pillows. The staff was very nice and polite. We were able to take 2 umbrellas for free from the reception which we returned at the end of the day.

Cons:

Nothing I can think of, we really enjoyed our stay at Aima Hotel.

2026-07-15 via Nuitee
D
Dfadenan family_with_children au
10
2026-07-14 via Nuitee
N
Nathaniel family_with_children us
10
Better than imagined!
Pros:

The staff was friendly and helpful. The hotel was modern and so convenient to Ueno.

Cons:

N/a

2026-07-13 via Nuitee
P
Peichern extended_group tw
10
家具ㄧ應俱全,適合長住,有廚房可開伙
Pros:

附有洗衣機,可在浴室烘乾衣服

Cons:

電梯沒有樓層管制,任何人都可以進去

2026-07-13 via Nuitee
W
Wu family_with_children us
10
Pros:

Great location! Room is big enough for 4 family members with 3 large suitcases!
We like the dryer room in the bathroom for all clothes.

2026-07-13 via Nuitee
K
Kobi family_with_children nl
8
Great location near bij the Ueno station. It has a 7 Eleven one minute walk from the hotel. You can walk safely in the n
2026-07-13 via Nuitee
C
CHI-JIE solo_traveller tw
10
2026-07-07 via Nuitee
K
KAORI couple jp
10
また泊まりたいです。
Pros:

駅から近く、飲食店やコンビニも近く、立地が最高でした。スタッフさんもとても丁寧で安心できました。お部屋はとても清潔で、キッチンや洗濯機があり、床はフローリングでトイレとお風呂が別、独立洗面台も使いやすかったです。また必ずリピートしたいホテルです。

Cons:

とくにありません。

2026-07-07 via Nuitee
C
CHI-JIE solo_traveller tw
10
2026-07-07 via Nuitee
Y
YI-CHIN family_with_children tw
9
Pros:

地點不錯,服務人員英語很好可以溝通,雖然洗衣機沒有烘衣功能,但浴室有乾燥空調,洗完用涼在浴室吹隔天早上就乾了。過個大馬路就是阿美橫丁一堆居酒屋的地方。每天都可以領取毛浴巾和水這點很棒。

2026-07-06 via Nuitee
L
Ling extended_group us
8
Pros:

Location was excellent, just a short walk across the pedestrian bridge to Ueno Station. Room and facility was very clean, comfortable beds and the shared umbrellas provided were very nice.

Cons:

The triple room was a bit small but still met our needs for a few nights stay with 5 people. Wish there was room to sit and eat in the kitchen area.

2026-07-06 via Nuitee