WoodSpring Suites Jacksonville - South

Hotels
•
WoodSpring
7 (664 reviews)
7125 Bonneval Road , Jacksonville , US
+1 904-866-4811

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Pets allowed
Private parking

Review Highlights

Pros:
Clean rooms reported by some guests
Friendly/specific staff (Monique, kind front desk clerk)
Spacious rooms with storage
Good location
Good value for a budget stay
Cons:
Strong smell of marijuana reported throughout hotel
Inconsistent or missing housekeeping (stained sheets, limited towels)
No overnight/front desk coverage reported
No free breakfast or in-room coffeemaker as advertised
Room issues: musty smell, AC/elevator problems, noisy environment (dog barking)

Categories

Cleanliness
5.5
Multiple guests reported unpleasant smells (marijuana, musty), stained sheets, visible toilet residue and inconsistent housekeeping; a few noted clean rooms but negative reports dominate.
Service
7.5
Mixed reviews: several guests praised specific staff members (Monique, friendly front desk clerk), but many reported no overnight/front desk coverage, limited housekeeping and occasional unfriendly interactions.
Location
8.5
At least one explicit positive mention of a good location and no notable location complaints in the reviews.
Room Quality
6
Some rooms are spacious with good storage, but many reports of bad smells, stained linens, small or very hard beds, weak A/C and elevator problems reduce the score.
Amenities
6.5
Amenities were minimal and several advertised items were absent (no free breakfast, no in-room coffeemakers); TV options noted positively but overall amenities are limited.
Value for Money
8.5
Multiple guests noted this as a budget option that served its purpose—reasonable price and acceptable for travelers prioritizing cost over extras.
Food and Beverage
6
Consistent reports of no free breakfast and no coffee; limited or no F&B offerings reduced satisfaction in this category.
Overall Experience
7.5
Overall mixed: guests found it adequate for budget, some staff and location positives, but cleanliness, noise and staffing issues lowered the general experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:29

Property Description

Convenient Location
WoodSpring Suites Jacksonville - South is conveniently situated in the Southpoint-Butler Blvd district, making it easily accessible to popular attractions such as Theatre Jacksonville, Museum of Science & History, and Florida Theatre. With the Mandarin Museum and Cummer Museum of Art and Gardens also in close proximity, guests can immerse themselves in the local culture effortlessly.

Modern Amenities
Enjoy the comfort of 2-star rooms equipped with free WiFi, ensuring you stay connected throughout your visit. Each room features a private bathroom for your convenience, providing a relaxing space to unwind after a day of exploring Jacksonville.

Nearby Attractions
Explore the city with ease as EverBank Field and Prime F. Osborn III Convention Center are just a short distance away. For travelers flying in, Jacksonville International Airport is conveniently located 35 km from the hotel.

Book your stay at WoodSpring Suites Jacksonville - South for a delightful and hassle-free experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAX

Location

Guest Reviews

7
Based on 664 reviews
Cleanliness: 5.5
Service: 7.5
Location: 8.5
Room Quality: 6
Amenities: 6.5
Value for Money: 8.5
Food and Beverage: 6
Overall Experience: 7.5
D
Demetrius • couple • us
10
2026-10-31 • via Nuitee
J
John • couple • us
6
Just ok
Pros:

Clean

Cons:

Aceptan tu pedido para habitación para persona con movilidad reducida,al llegar te dicen que no tienen disponible y te dan cualquier otra habitación.

2026-10-28 • via Nuitee
J
Josie • solo_traveller • us
10
Good stay everyone was nice and I never felt unsafe
Pros:

Clean room, staff was amazing Especially Monique.

Cons:

Pot smell outside

2026-10-23 • via Nuitee
Z
Znirea • couple • us
5
It was okay for 1 nights stay if I had stayed 3 nights I wouldn’t be pleased to see that room.
Pros:

Room had space and there was a good amount of storage

Cons:

Smell of the room I stayed in was not pleasant
Brown stuff in the toilet
Bed sheets where stained and I only had 2 pillows

2026-10-19 • via Nuitee
R
Rickey • solo_traveller • us
10
2026-10-13 • via Nuitee
O
Odeilson • couple • us
6
2026-09-19 • via Nuitee
C
Curl • couple • us
6
I don’t know if I’d stay again, it seems sketchy and I’d say there should be a front desk attendant overnight especially
Pros:

The room was very spacious and clean and the price was reasonable for only needing a room for the night. The lady at the front desk was kind and friendly. One place that has more than 12 channels on tv which was a plus

Cons:

It didn’t seem like there was any people to clean the rooms and the hall way was very filthy. I understand the elevator being dirty most are that way. Wasn’t a full 24 hr staffed front desk which I have never seen. But the most thing that worried me was the elevator it was shaky and seemed like the brakes or something was catching and it would shake and felt really weird going down. I’d say it needs serviced or something

2026-09-09 • via Nuitee
A
Autumn • couple • us
5
The information needs to be updated. No coffee, no free breakfast as stated and no coffeemakers in the rooms? If you are
Pros:

The property was clean

Cons:

I didn’t like that the staff clearly knows there are people smoking marijuana all in the hotel. You can smell it as soon as you walk in. Also, no one is available at the front desk from 10 pm til 11am which is crazy.

2026-09-07 • via Nuitee
A
Ashley • couple • us
6
You get what you pay for.
Pros:

This was definitely a budget stay. The room smelled a bit musty. While there was no breakfast and minimal amenities, it served it's purpose of giving us somewhere to sleep for 2 nights. I only suggest staying here if you're balling on a budget.

2026-09-07 • via Nuitee
L
Louis • solo_traveller • us
9
2026-09-03 • via Nuitee
A
Alexandra • family_with_children • us
4
Extremely disappointed and zero hospitality.
Pros:

Being left alone.

Cons:

Taking your own trash, no hospitality, no cleaning service came by not even once. Only two towels for a whole week and they charge you for extra. Gross.

2026-08-28 • via Nuitee
E
Eva • couple • us
10
2026-08-21 • via Nuitee
E
Elliott • solo_traveller • us
8
2026-08-21 • via Nuitee
W
Walker • couple • us
10
2026-08-17 • via Nuitee
K
Knezevic • couple • us
10
2026-08-10 • via Nuitee
J
JUNCHENG • solo_traveller • us
10
2026-08-10 • via Nuitee
J
Jiana • extended_group • us
1
Never even let us in
2026-08-06 • via Nuitee
R
Robert • solo_traveller • us
8
2026-08-04 • via Nuitee
R
Rafael • couple • us
7
Cons:

We didn't like the smell of marijuana during our stay.

2026-08-04 • via Nuitee
A
Arilene • solo_traveller • us
10
Recommend
Pros:

Really nice

Cons:

Love the staff

2026-08-03 • via Nuitee