Zen Hotel Quito

Hotels
•
Independent
9.2 (883 reviews)
N26-112 Y San Ignacio, Quito, Pichincha, 170517 , Quito , EC
59-3-22522143

listing image 1
Show all photos
Pets allowed

Facilities

Fitness facilities
Nature reserve
Front entrance ramp
Proposal/romance packages available
Free WiFi
24-hour front desk
Designated smoking area
Concierge service
Elevator
Fitness facilities
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Noise from traffic
Inconsistent breakfast quality

Categories

Cleanliness
8.6
Generally clean, but some complaints about breakfast quality and inconsistency in other reviews.
Service
10
Numerous reviews praised the staff for being very helpful and friendly.
Location
8.6
Located in a convenient area but with safety concerns mentioned.
Room Quality
9.1
Rooms are clean and comfortable, though views vary significantly.
Amenities
9.6
The hotel offers decent amenities, with special mentions of the rooftop and breakfast variety.
Value for Money
9.6
Guests felt the pricing was reasonable for the quality of service and amenities.
Food and Beverage
8.1
Mixed feelings about the breakfast quality and availability.
Overall Experience
10
Overall, guests had a positive experience, with many expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 05:48

Property Description

Complimentary Amenities and Services
Enjoy a variety of recreational options such as a fitness center, along with complimentary Wi-Fi and helpful concierge services. Indulge in the convenience of a television in the common area and a handy vending machine.

Delightful Dining Experience
Satisfy your cravings at the hotel's coffee shop/cafe or grab a quick bite at the snack bar/deli. Don't miss the buffet breakfasts available daily for a nominal fee from 6:30 AM to 9:30 AM.

Convenient Features
Benefit from the business center, 24-hour front desk, and laundry facilities provided. A roundtrip airport shuttle can be arranged for a surcharge to ensure a smooth journey.

Immerse yourself in comfort at Zen Hotel Quito and relish the prime location near iconic attractions like Parque La Carolina and Foch Square. Book now for an unforgettable stay!

Important information:

  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

9.2
Based on 883 reviews
Cleanliness: 8.6
Service: 10
Location: 8.6
Room Quality: 9.1
Amenities: 9.6
Value for Money: 9.6
Food and Beverage: 8.1
Overall Experience: 10
C
Carlos • solo_traveller • cl
8
Pros:

Silencioso y bien el restaurante

Cons:

Poco básico

2026-04-23 • via Nuitee
D
Diego • solo_traveller • ec
10
Pros:

La atención del personal y la limpieza de la habitacion

Cons:

El ascensor huele raro

2026-04-22 • via Nuitee
J
Jacob • solo_traveller • il
9
2026-04-18 • via Nuitee
D
Dorota • solo_traveller • pl
9
2026-04-18 • via Nuitee
M
miguel • solo_traveller • us
10
Pros:

Ubicación y servicio

2026-04-17 • via Nuitee
G
Galo • couple • ec
9
2026-04-15 • via Nuitee
M
Michael • solo_traveller • gb
10
Great hotel!
Pros:

Great hotel. Nice staff. Very comfortable room.

2026-04-14 • via Nuitee
A
ANDREA ALEJANDRA • extended_group • ec
10
Pros:

super buena atencion del personal, muy limpio y buena comida

2026-04-10 • via Nuitee
J
Jorge • family_with_children • es
8
Muy buen alojamiento. Camas grandes y cómodas, desayuno para alojamientos largos es repetitivo.
Pros:

Trato personal recepción,.personal de limpieza y restaurant.

Cons:

el fin de semana hacen reuniones.con autoparlantes.

2026-04-10 • via Nuitee
J
John • solo_traveller • co
9
Buen lugar
Pros:

Servicio personal recepción

Cons:

Servicio personal restaurante

2026-04-08 • via Nuitee
S
Sandra • couple • us
9
Good
Pros:

CS was excellent

Cons:

They can do better with bath towels
Just replacing them

2026-03-29 • via Nuitee
F
Francisco • couple • ec
10
2026-03-28 • via Nuitee
J
Jorge • couple • es
8
Excelente alojamiento
Pros:

Lo mejor el personal, tanto en recepción, como en las empleadas de limpieza como en el restaurant.

Cons:

Si vas a tener estadia larga el desayuno es muy repititivo.

2026-03-28 • via Nuitee
R
Rushelle • couple • jm
10
Pros:

Great

2026-03-24 • via Nuitee
L
Lenka • solo_traveller • cz
9
Good location, clean hotel, good breakfasts.
Pros:

Good location — there is a tram stop nearby, about 6 stops to the city center. Excellent breakfasts and beautiful views of the city and the mountains.

Cons:

Check the towels — I received one that was dirty and not washed.

2026-03-22 • via Nuitee
N
NATALIA • couple • de
5
Average experience, poor soundproofing
Pros:

Spacious, clean rooms that make for a very comfortable stay. Simple, but exactly what you need.

Cons:

The room was not dirty, but the bathroom felt quite dark and could benefit from better lighting. Some cleaning details seemed to be overlooked, and the sheets felt worn and in need of replacement.

Unfortunately, the walls are extremely thin, and noise carries very easily—we could clearly hear intimate moments from the neighboring room late at night, which made it difficult to get any rest.

2026-03-22 • via Nuitee
J
Jarrah • solo_traveller • kw
7
Cons:

ازعاج الشارع السيارات

2026-03-21 • via Nuitee
E
Elias • solo_traveller • br
10
2026-03-19 • via Nuitee
D
Daniel • couple • dk
10
Pros:

Spacy room, good breakfast, pretty nice gym

2026-03-19 • via Nuitee
I
Ivan • couple • ru
10
2026-03-17 • via Nuitee