Mercure Xichang

Hotels
•
Accor
8 (1 reviews)
SECTION5 AEROSPACE AVENUE, XICHANG CITY LIANGSHAN SICHUAN, Liangshan Yi, 615000 , Liangshan Yi , CN
86-8346660800

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Facilities

No single-use plastic straws
No single-use plastic stirrers
Free WiFi
24-hour front desk
Concierge service
Smoke-free property
Self parking (surcharge)
Covered parking
No single-use plastic stirrers
Biodegradable/compostable stirrers
See all facilities

Review Highlights

Pros:
Value for price
Standard service
Cons:
Payment confusion
Double charging issue

Categories

Cleanliness
7.64
Frustration with payment process affected overall impression.
Service
8.61
Service was acceptable but impacted by confusion over payment.
Location
8.15
No specific concerns or praises mentioned regarding location.
Room Quality
8.1
No specific concerns or praises mentioned regarding room quality.
Amenities
8.13
No specific concerns or praises mentioned regarding amenities.
Value for Money
7.59
Feeling of being charged twice diminished perceived value.
Food and Beverage
8.14
No specific concerns or praises mentioned regarding food and beverage.
Overall Experience
7.61
Overall frustration due to payment issues overshadowed the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 06:48

Property Description

Luxurious Accommodations and Modern Amenities

Indulge in the convenience of complimentary wireless internet access and top-notch concierge services during your stay at Mercure Xichang. Unwind at the stylish bar/lounge while mingling with fellow guests after a long day.

Exceptional Services and Facilities

Enjoy a seamless stay with access to a 24-hour front desk, dry cleaning/laundry services, and laundry facilities. Park your vehicle conveniently with onsite self-parking options available. Rest assured with our meticulous rating system catering to your needs.

Prime Location and Nearby Attractions

Located in the heart of Liangshan Yi, our hotel is just minutes away from popular landmarks such as Xichang Chase House and Xichang National Stadium. Explore nearby attractions like Lushan Mountain and Yi's Slavery Museum for a memorable experience.

Don't miss out, book your stay at Mercure Xichang now!

Important information:

  • Children stay free when occupying the parent or guardian's room, using existing bedding.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

8
Based on 1 reviews
Cleanliness: 7.64
Service: 8.61
Location: 8.15
Room Quality: 8.1
Amenities: 8.13
Value for Money: 7.59
Food and Beverage: 8.14
Overall Experience: 7.61
Y
YUFENG • family
6
Pros:

The hotel is ok for the price.
I booked two night stay at the hotel, second day in the afternoon, hotel staff asked me to pay and they claimed that they didn’t receive the payment. Since I have used my Expedia credit dollar and also the extra fees are deducted from my credit card few weeks ago before my stay, I assumed the hotel should not charge me any fees.
But no, the hotel charged me 2 nights fees and Expedia also charge me for the hotel fees.

From the hotel staff, I learned that they are not directly with Expedia but with another agency named “MeiGao”, which might have direct contact with Expedia.

Currently, it is being 24 hours and I am charge twice the hotel fees and did not get a reply from Expedia yet.

Very frustrated about the experience. Expedia, please do not list any hotels if you have no direct contact with the hotel and do not charge your customers twice and put your users and the hotel in the situation!

2025-12-28 • via Nuitee