Best Western Premier Empire State Hotel

Hotels
Best Western Premier
9.2 (1681 reviews)
16 E 30th St , New York , us

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Front desk (limited hours)
Free wired internet
Internet access

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Inconsistent cleanliness
Overpriced breakfast
Room size inadequate

Categories

Cleanliness
8.46
Cleaning was inconsistent, with comments on rooms not being fully cleaned.
Service
9.93
Friendly and helpful staff were noted, although some lapses in service occurred.
Location
10
Repeatedly praised for being in a great location.
Room Quality
8.97
Some rooms described as small and with inadequate furnishings.
Amenities
8.92
Basic amenities offered, but issues with breakfast quality mentioned.
Value for Money
9.45
Generally viewed as a good value, but some guests felt certain aspects were overpriced.
Food and Beverage
7.91
Breakfast criticized for being overpriced and not well-rated.
Overall Experience
9.96
Positive experiences overall, but with notable cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:02

Property Description

Central Location
Located in the heart of NoMad district, Best Western Premier Empire State Hotel is a stone's throw away from iconic landmarks like Empire State Building, Macy's, and Flatiron Building.

Convenience at Its Best
With a 24-hour front desk and complimentary WiFi, we ensure that your needs are met promptly and efficiently during your stay.

Nearby Attractions
Explore the city with ease as popular attractions like Madison Square Garden, Grand Central Station, and Penn Station are just a short distance away.

Experience the best of New York City by booking your stay at Best Western Premier Empire State Hotel today!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NYC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 1681 reviews
Cleanliness: 8.46
Service: 9.93
Location: 10
Room Quality: 8.97
Amenities: 8.92
Value for Money: 9.45
Food and Beverage: 7.91
Overall Experience: 9.96
M
Molnar couple us
8
2026-02-13 via Nuitee
D
Dale solo_traveller us
9
2026-02-12 via Nuitee
L
Larasati solo_traveller de
10
2026-02-12 via Nuitee
H
Huei Miin solo_traveller my
6
Location is good and clean. But kinda meh with other things.
Pros:

Location is good, pretty clean, room size is good.

Cons:

Facilities are really basic. room layout is pretty weird, with the wardrobe deep inside the room. The linen room is next door and start to have noise at 730am, woke me up from the noise. TV quality is bad. Wifi doesn't work half of the time, very slow.

2026-02-12 via Nuitee
R
Robert couple us
6
2026-02-11 via Nuitee
Y
Yannick extended_group fr
8
Pros:

La fontaine à eau disponible gratuitement, le café et thé dans la chambre

Cons:

Le bruit de l’ascenseur et de la route qu’on entend dans la chambre

2026-02-10 via Nuitee
M
Matias extended_group ar
9
2026-02-09 via Nuitee
L
Lorianne couple us
10
Pros:

Clean, good location, comfortable inexpensive.

2026-02-09 via Nuitee
H
Helmut solo_traveller de
8
2026-01-30 via Nuitee
B
Beatriz couple es
10
Pros:

Su ubicación es excelente y el diseño de las habitaciones es cómodo y funcional. Camas muy cómodas y muy limpio.

2026-01-29 via Nuitee
V
Vilma family_with_children us
10
Good
Pros:

Close to everything like restaurants and the tourist spot area

Cons:

Small

2026-01-28 via Nuitee
L
Lisa Englhard family_with_children de
8
Pros:

Die Lage des Hotels war sehr zentral.
Das Zimmer war sehr sauber und gut ausgestattet.

Cons:

Wir waren im Januar dort und es war draußen sehr kalt. Leider haben wir nur einen Heizlüfter für das Zimmer bekommen, der das Zimmer nicht sehr gut aufgewärmt hat. Das Zimmer war dadurch sehr kalt, vorallem das Badezimmer.

2026-01-28 via Nuitee
L
Lara Anabel family_with_children ar
7
2026-01-26 via Nuitee
E
Echchaoui couple fr
8
2026-01-26 via Nuitee
E
Emma couple nz
8
Great location and comfortable rooms. Would stay again!
Pros:

Great location, comfortable rooms, excellent views!

Cons:

Slow lifts, having to pay for luggage storage.

2026-01-25 via Nuitee
D
Dalia solo_traveller ro
8
From a price-quality point of view this is a very good hotel.
Pros:

I liked the property because the hotel was positioned really well - everything was next to you.👍

Cons:

The food was basic, with few options. Also, if you stay near the elevator, you will hear it from the room.

2026-01-24 via Nuitee
K
Karimmy family_with_children br
10
Central, comfortable and best price.
Pros:

Hotel in a central location, smaller than others, with fast and attentive front desk service, and comfortable, clean rooms, good price.

2026-01-23 via Nuitee
A
Ariel couple ar
10
Estupendo.
Pros:

Hotel correcto, muy limpio, excelente ubicación, las instalaciones de la habitación perfectas y muy buena calidad.

Cons:

Sin observaciones.

2026-01-23 via Nuitee
D
Daniel couple cz
8
2026-01-23 via Nuitee
D
Danielle family_with_children us
8
Overall good stay, we would come back
Pros:

The location of the hotel was perfect for our family. The check in went smoothly. The staff was accommodating

Cons:

We did not like the fact that you can hear everything from inside the room. The walls were very thin. Hearing the doors close in the hallway, the vacuum from the staff were very loud.

2026-01-23 via Nuitee