Best Western Premier Empire State Hotel

Hotels
•
Best Western Premier
9.2 (1858 reviews)
16 E 30th St , New York , us

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Luggage storage
Non-smoking throughout
Daily housekeeping
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Inconsistent cleanliness
Overpriced breakfast
Room size inadequate

Categories

Cleanliness
8.46
Cleaning was inconsistent, with comments on rooms not being fully cleaned.
Service
9.93
Friendly and helpful staff were noted, although some lapses in service occurred.
Location
10
Repeatedly praised for being in a great location.
Room Quality
8.97
Some rooms described as small and with inadequate furnishings.
Amenities
8.92
Basic amenities offered, but issues with breakfast quality mentioned.
Value for Money
9.45
Generally viewed as a good value, but some guests felt certain aspects were overpriced.
Food and Beverage
7.91
Breakfast criticized for being overpriced and not well-rated.
Overall Experience
9.96
Positive experiences overall, but with notable cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:02

Property Description

Central Location
Located in the heart of NoMad district, Best Western Premier Empire State Hotel is a stone's throw away from iconic landmarks like Empire State Building, Macy's, and Flatiron Building.

Convenience at Its Best
With a 24-hour front desk and complimentary WiFi, we ensure that your needs are met promptly and efficiently during your stay.

Nearby Attractions
Explore the city with ease as popular attractions like Madison Square Garden, Grand Central Station, and Penn Station are just a short distance away.

Experience the best of New York City by booking your stay at Best Western Premier Empire State Hotel today!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NYC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 1858 reviews
Cleanliness: 8.46
Service: 9.93
Location: 10
Room Quality: 8.97
Amenities: 8.92
Value for Money: 9.45
Food and Beverage: 7.91
Overall Experience: 9.96
E
Emmanuel • solo_traveller • fr
6
2026-07-18 • via Nuitee
D
Daniel • solo_traveller • pl
10
2026-07-17 • via Nuitee
D
Daniel • solo_traveller • pl
10
2026-07-17 • via Nuitee
Y
Yngrid • extended_group • us
10
Excelente y buen precio
Pros:

Buena atención, y limpieza absoluta

2026-07-15 • via Nuitee
E
Ekaterina • solo_traveller • us
1
worse experience
Pros:

worst hotel ever

Cons:

Took 2 hours to check in

2026-07-15 • via Nuitee
R
Roy • family_with_children • us
10
It was great!
Pros:

The location and the lemon water in the lobby.

Cons:

That you cannot cancel the reservation if something pops up.

2026-07-14 • via Nuitee
S
Sebastian • couple • ar
9
2026-07-13 • via Nuitee
S
Songul • family_with_children • ch
10
Pros:

La gentillesse du personnel, la climatisation, la propreté, l’emplacement parfaite pour une première à NYC !

Cons:

L’insonorisation

2026-07-12 • via Nuitee
H
hardy • extended_group • us
10
2026-07-10 • via Nuitee
W
Wright • family_with_children • us
8
It was a lovely weekend.
Pros:

It was very clean and staff was friendly and polite.

Cons:

The room was a bit small.

2026-07-09 • via Nuitee
B
Berliz • family_with_children • us
9
2026-07-09 • via Nuitee
P
Paola • extended_group • py
10
Muy buena!
Pros:

Impresionante la comodidad y la ubicación del lugar! Muy cerca de todos los puntos turísticos

Cons:

El sonido del pasillo, no está bien aislado por que se escucha bastante todo

2026-07-09 • via Nuitee
K
KiLo • family_with_children • us
5
It was convenient for the occasion.
Pros:

The location was great, buses near & not a bad walk to the subway.

Cons:

1. The bed was uncomfortable
2. The walls are thin, you hear coughing.
3. Anytime a door closed, our would shake.
4. Loud people in room 403. Felt like they were in the room with us!

2026-07-08 • via Nuitee
E
Einav • couple • us
10
2026-07-07 • via Nuitee
H
Hector • solo_traveller • us
10
2026-07-07 • via Nuitee
B
Bogdan Andrei • solo_traveller • ro
10
2026-07-06 • via Nuitee
W
Wendy • couple • us
9
2026-07-05 • via Nuitee
Z
Zsolt • family_with_children • hu
9
2026-07-05 • via Nuitee
S
Suleyman • couple • tr
8
2026-07-04 • via Nuitee
A
Anjana Reddy • family_with_children • us
10
2026-07-04 • via Nuitee