Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Well located
Comfortable rooms
Cons:
Service issues
Food quality

Categories

Cleanliness
7.3
The room was not clean, and there were issues with the cleanliness of the utensils.
Service
9.8
Standard service quality for this hotel tier, though there were some issues with responsiveness during peak times.
Location
9.8
Well located with easy access to nearby attractions.
Room Quality
8.8
Rooms were nice and comfortable but had issues like temperature control.
Amenities
7.8
Amenities were decent, but the fitness center was small and pool access was limited.
Value for Money
9.3
Value is reasonable, but the fee for amenities and the lack of complimentary water diminishes overall value.
Food and Beverage
7.3
Food quality was below par, and there were issues with service in the restaurants.
Overall Experience
9.5
Mixed experiences led to a generally positive stay despite significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:22

Property Description

Luxurious Accommodations
Radisson Collection Bilbao offers air-conditioned rooms with modern amenities and stunning city views. Guests can enjoy a comfortable stay with features like a coffee machine, minibar, and flat-screen TV.

Convenient Facilities
This 5-star hotel provides a fitness centre, terrace, and a restaurant/bar for guests to unwind. With services such as room service, a 24-hour front desk, and free WiFi, convenience is at the forefront of the experience.

Prime Location
Situated just 500 metres from the city centre, Radisson Collection Bilbao is the perfect base for exploring top attractions like Bilbao Fine Arts Museum and Arriaga Theatre. Plus, with easy access to San Mamés Metro Station and the airport, your travels are made effortless.

Book your stay at Radisson Collection Bilbao for a luxurious and convenient experience in Bilbao.

Important information:

License number: HBI01314
When booking 7 rooms or more, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.7
Based on 4677 reviews
Cleanliness: 7.3
Service: 9.8
Location: 9.8
Room Quality: 8.8
Amenities: 7.8
Value for Money: 9.3
Food and Beverage: 7.3
Overall Experience: 9.5
S
Susanne • solo_traveller • de
7
Pros:

Top-Lage, bester Ausgangspunkt für diese Stadt: zum Museum, in die Altstadt und zum Shoppen.

Cons:

Sehr düsteres Interior in der Lobby, ungemütlich. Zimmer sehr schön, aber auch eher dunkel. Viel Stauraum, schönes Bad!

2026-06-06 • via Nuitee
R
RAMOS • couple • fr
9
Pros:

The rooms were nice, good sound isolation. good location.

Cons:

the hotel seems understaffed. missing staff and attention to details fro a 5 star hotel.

2026-06-06 • via Nuitee
A
Alex • couple • au
9
Pros:

Great location,
Lovely rooms with great facilities.
Very clean and very pleasant staff.

Cons:

Nothing

2026-06-06 • via Nuitee
K
Karin • couple • de
9
Pros:

Wir haben ein kostenloses Zimmer Upgrade bekommen. Alles top!

2026-06-06 • via Nuitee
C
Christopher • solo_traveller • gb
10
2026-06-05 • via Nuitee
J
jaraujo64 • solo_traveller • es
10
Cómodo y buen desayuno
Pros:

Muy bueno el desayuno

Cons:

El parking recomendado está un poco lejos

2026-06-04 • via Nuitee
M
monir • couple • it
10
2026-06-03 • via Nuitee
J
Janne • couple • dk
6
Cons:

Very dark room and the bed was too small. The cleaning wasn't good

2026-06-03 • via Nuitee
E
Eleanor • couple • gb
8
Lovely hotel with helpful staff
Pros:

Central location

Cons:

We had to change rooms due to a flood. Staff were very quick to respond and very helpful. However, the room we were moved to, whilst being an upgrade, was missing a fridge, hairdryer, remote control for the TV, coffee machine and only had one cup and saucer. Most of this was dealt with the next day but it did taint the experience a little.

2026-06-03 • via Nuitee
E
Eléonore • solo_traveller • fr
7
Good but not 5*
Pros:

Great location, quiet room, comfortable bed, big bathroom with both tub and shower.

Cons:

Our luggage was taken to the wrong room and it took 30 mins to find it. The previous guest had left some underwear in the cupboard so not sure how thorough cleaning is... these are not huge problems but shouldn't happen in a 5* hotel.

2026-06-02 • via Nuitee
S
Silvia • couple • ch
9
2026-06-02 • via Nuitee
M
Maria Teresa • solo_traveller • es
8
Pros:

La habitación me pareció amplia y cómodo

Cons:

Creo que la iluminación de la habitación, especialmente la zona de mesa de escritorio, era insuficiente

2026-06-01 • via Nuitee
N
Nikolay • solo_traveller • it
8
2026-06-01 • via Nuitee
F
Ferdinand • couple • nl
9
2026-06-01 • via Nuitee
M
MELANIE • family_with_children • it
5
2026-05-31 • via Nuitee
E
Esther • solo_traveller • ch
9
Pros:

Super zentrale Lage, schönes modernes Zimmer, grosses stilvolles Badezimmer / Dusche, Nespresso Maschine im Zimmer

2026-05-31 • via Nuitee
G
Gurkan • family_with_children • gb
8
2026-05-30 • via Nuitee
I
Inga • couple • de
5
Ein ungepflegtes 5 Sterne Hotel in bester Lage von Bilbao
Pros:

Die Lage des Hotels ist hervorragend, auch die Terrasse war hervorragend

Cons:

Leider ist dieses Hotel etwas in die Jahre gekommen und ist an vielen Ecken renovierungsbedürftig. Insgesamt macht dieses Hotel einen schmuddeligen Eindruck. Die Fenster unseres Zimmers waren verdreckt, auch wenn das Bad auf den ersten Blick sauber wirkte, stellte man auf den zweiten Blick fest, dass es nicht gut gereinigt war. Auf dem Fenstersims lag ein ekelhafter Lappen, so dass man gar nicht aus dem Fenster schauen wollten. Dieses Radisson Hotel ist kein 5 Sterne Hotel. Der Service entsprach nicht dem, was man von einem 5 Sterne Hotel erwarten kann.

2026-05-30 • via Nuitee
M
Mendez • solo_traveller • es
10
2026-05-30 • via Nuitee
L
Laetitia • couple • fr
7
Hôtel 4 étoiles pas 5
Pros:

Emplacement centrale mais grand calme dans les chambres une fois les fenêtres fermées

Cons:

Qualité 4 étoiles et non 5 étoiles. Aucun document pour le room service en chambre, spa payant en plus du prix, manque de personnel pour accueillir et gérer le petit déjeuner j’ai dû mettre ma table seule, Check in non digne d’un 5 étoiles: personne monte vos valises et personnes vous accueille à l’entrée pour surveiller votre voiture ou la garer. Lit en 160, pour un 5 étoiles j’attends plus grand. Donc bien si 4 étoiles mais certainement pas 5 étoiles

2026-05-29 • via Nuitee