Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Well located
Comfortable rooms
Cons:
Service issues
Food quality

Categories

Cleanliness
7.3
The room was not clean, and there were issues with the cleanliness of the utensils.
Service
9.8
Standard service quality for this hotel tier, though there were some issues with responsiveness during peak times.
Location
9.8
Well located with easy access to nearby attractions.
Room Quality
8.8
Rooms were nice and comfortable but had issues like temperature control.
Amenities
7.8
Amenities were decent, but the fitness center was small and pool access was limited.
Value for Money
9.3
Value is reasonable, but the fee for amenities and the lack of complimentary water diminishes overall value.
Food and Beverage
7.3
Food quality was below par, and there were issues with service in the restaurants.
Overall Experience
9.5
Mixed experiences led to a generally positive stay despite significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:22

Property Description

Luxurious Accommodations
Radisson Collection Bilbao offers air-conditioned rooms with modern amenities and stunning city views. Guests can enjoy a comfortable stay with features like a coffee machine, minibar, and flat-screen TV.

Convenient Facilities
This 5-star hotel provides a fitness centre, terrace, and a restaurant/bar for guests to unwind. With services such as room service, a 24-hour front desk, and free WiFi, convenience is at the forefront of the experience.

Prime Location
Situated just 500 metres from the city centre, Radisson Collection Bilbao is the perfect base for exploring top attractions like Bilbao Fine Arts Museum and Arriaga Theatre. Plus, with easy access to San Mamés Metro Station and the airport, your travels are made effortless.

Book your stay at Radisson Collection Bilbao for a luxurious and convenient experience in Bilbao.

Important information:

License number: HBI01314
When booking 7 rooms or more, different policies and additional supplements may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.7
Based on 4583 reviews
Cleanliness: 7.3
Service: 9.8
Location: 9.8
Room Quality: 8.8
Amenities: 7.8
Value for Money: 9.3
Food and Beverage: 7.3
Overall Experience: 9.5
A
Angela • couple • es
10
2026-05-09 • via Nuitee
M
Mariam • couple • ge
7
2026-05-09 • via Nuitee
R
Ricardo • couple • br
10
2026-05-09 • via Nuitee
E
EKATERINA • solo_traveller • de
8
Good location and nice hotel. The personel could have been a little bit nore attentive and friendly.
2026-05-09 • via Nuitee
D
Denis • couple • ie
9
Great location , lovely room , friendly staff
Pros:

The location was excellent , the room was a very good size with large comfortable bed. Great shower , Staff very friendly & helpful.

Cons:

Unable to do online check in as wouldn’t recognise eircode from Ireland

2026-05-09 • via Nuitee
J
Jaione • solo_traveller • es
9
2026-05-09 • via Nuitee
U
URBANO BARRIONUEVO • couple • es
7
Le sobra una estrella. Es un 4* para mí y no un 5*. Dejaron batín y zapatillas para una persona cuando éramos 2 las aloj
Pros:

La habitación y cama

Cons:

En una ciudad española que no te entiendan porque hablan inglés el de recepción, no me gustó.

2026-05-09 • via Nuitee
R
Ricardo • couple • ch
8
Ich würde das Hotel trotzdem weiterempfehlen
Pros:

Sehr gute Lage. Zu fuss alles gut erreichbar

Cons:

Da das Gebäude ursprünglich als Bank konzipiert und erst später in ein Hotel umgewandelt wurde, kamen teilweise Leichtbauwände zum Einsatz. Entsprechend ist die Schalldämmung nicht überall optimal: Sowohl die Fenster als auch die Wände könnten besser isoliert sein. Besonders über das Badezimmerfenster dringen Geräusche von außen deutlich ins Zimmer

2026-05-08 • via Nuitee
F
Filippo • extended_group • it
9
Fantastico!
Pros:

Colazione Super!

2026-05-08 • via Nuitee
G
Georgeta Camelia • couple • ro
10
Highly recommended!
2026-05-08 • via Nuitee
A
Albert • couple • es
7
En general be, bona estada.
Pros:

L’Habitacio confortable.

Cons:

El no funcionament dels ascensors.
L’haber-se disparat tres vegades l’alarma de l’habitació.
No hi havia sabó per duxar-se.

2026-05-08 • via Nuitee
S
Scott • extended_group • gb
9
2026-05-08 • via Nuitee
J
Jesús • couple • es
9
Pros:

La situación. La amplitud de la habitación. La anchura de la cama. Un baño tan grande y bien distribuido. La cantidad de productos disponibles en el baño.

Cons:

No puedo decir nada que no me gustará

2026-05-08 • via Nuitee
C
Caroline • extended_group • br
8
Ótima localização, hotel caro, confortável, mas precisa de mais funcionários!
Pros:

É um bom
Hotel com localização excelente!

Cons:

Faltam funcionários, na recepção e no café da manhã. Muitos hóspedes, pouco staff

2026-05-07 • via Nuitee
G
gladys • family_with_children • be
7
Emplacement central
Pros:

L'emplacement est idéal.
La décoration.
Le rooftop.
La gentillesse du personnel

Cons:

L'hôtel n'est pas digne d'un 5 étoiles d'où la déception.
Le petit déjeuner n'est pas copieux et assez basique.

2026-05-07 • via Nuitee
S
Sevgi • family_with_children • tr
10
Pros:

Temiz, odalar yeni ve merkezi

Cons:

Kahvaltı dahil alın aksi takdirde 25 Euro kahvaltı bedeli alıyorlar ve çokta bu fiyata değer bir kahvaltı değil

2026-05-06 • via Nuitee
A
Anina • couple • it
9
2026-05-06 • via Nuitee
Éva • extended_group • hu
9
Kiváló szálloda, kiváló helyen és környezetben.
Pros:

A szálloda nagyon jó helyen, a bevásárló utcában, a pályaudvar szomszédságában található. Minden látványosság gyalogosan elérhető. A szobák nagyon szépek, tiszták, modern berendezéssel. Csak ajánlani tudom.

Cons:

Minden nagyon jó volt, talán a belső hangszigetelés lehetne egy kicsit jobb. Az utcáról viszont nem hallatszik be semmi.

2026-05-06 • via Nuitee
V
Vincent • couple • ie
10
The staff were very helpful and professional 👏👏👏👏
Pros:

Location and very friendly staff

2026-05-06 • via Nuitee
A
Anne Victoria • family_with_children • fr
10
2026-05-06 • via Nuitee