Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Well located
Comfortable rooms
Cons:
Service issues
Food quality

Categories

Cleanliness
7.3
The room was not clean, and there were issues with the cleanliness of the utensils.
Service
9.8
Standard service quality for this hotel tier, though there were some issues with responsiveness during peak times.
Location
9.8
Well located with easy access to nearby attractions.
Room Quality
8.8
Rooms were nice and comfortable but had issues like temperature control.
Amenities
7.8
Amenities were decent, but the fitness center was small and pool access was limited.
Value for Money
9.3
Value is reasonable, but the fee for amenities and the lack of complimentary water diminishes overall value.
Food and Beverage
7.3
Food quality was below par, and there were issues with service in the restaurants.
Overall Experience
9.5
Mixed experiences led to a generally positive stay despite significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:22

Property Description

Luxurious Accommodations
Radisson Collection Bilbao offers air-conditioned rooms with modern amenities and stunning city views. Guests can enjoy a comfortable stay with features like a coffee machine, minibar, and flat-screen TV.

Convenient Facilities
This 5-star hotel provides a fitness centre, terrace, and a restaurant/bar for guests to unwind. With services such as room service, a 24-hour front desk, and free WiFi, convenience is at the forefront of the experience.

Prime Location
Situated just 500 metres from the city centre, Radisson Collection Bilbao is the perfect base for exploring top attractions like Bilbao Fine Arts Museum and Arriaga Theatre. Plus, with easy access to San Mamés Metro Station and the airport, your travels are made effortless.

Book your stay at Radisson Collection Bilbao for a luxurious and convenient experience in Bilbao.

Important information:

License number: HBI01314
When booking 7 rooms or more, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.7
Based on 4799 reviews
Cleanliness: 7.3
Service: 9.8
Location: 9.8
Room Quality: 8.8
Amenities: 7.8
Value for Money: 9.3
Food and Beverage: 7.3
Overall Experience: 9.5
S
Smedley • couple • gb
9
2026-07-11 • via Nuitee
M
Merve • couple • de
7
War trotzdem alles wunderbar!
Pros:

Die Lage, das Design

Cons:

Die Sauberkeit und die Dusche war bspw. Undicht.. also die Qualität des Badezimmers war nicht gut

2026-07-11 • via Nuitee
J
jane • couple • ch
9
2026-07-11 • via Nuitee
L
Leslie • couple • us
10
Pros:

Great location and a beautiful room

2026-07-11 • via Nuitee
G
Gro • couple • no
7
2026-07-10 • via Nuitee
M
Maira Jazmín • couple • es
10
Pasamos la noche antes de nuestra boda y la de la boda, la atención del personal fue inmejorable. Muy atentos y amables.
Pros:

Nos gustó la ubicación, la habitación y el trato del personal.

Cons:

Nada.

2026-07-09 • via Nuitee
K
KENNETH • couple • mx
9
Great location, facilities and staff
Pros:

Our desk agent, Christina, was extremely helpful and gracious. She went out of her way to help us.

2026-07-09 • via Nuitee
N
Nicolas R • solo_traveller • fr
10
Pros:

L'emplacement euh la chambre.

2026-07-09 • via Nuitee
M
Mehmet • family_with_children • tr
9
2026-07-08 • via Nuitee
A
Annalisa • extended_group • it
8
Cons:

Non mi aspettavo che il ristorante fosse chiuso di lunedì, tra l'altro il consierge ci aveva consigliato di rimanere li a cena senza considerare che fosse chiuso...

2026-07-08 • via Nuitee
P
Paula • couple • es
6
2026-07-06 • via Nuitee
P
PAULA • family_with_children • ie
9
Cons:

I was really annoyed that my booking.com was infiltrated and they tried to scam me on several occasions,sent booking.com an email to inform etc but very little interest!!NOT GOOD ENOUGH ,The hotel also knew the account was compromised and could care less too

2026-07-06 • via Nuitee
A
Asdrubal • couple • es
8
2026-07-05 • via Nuitee
M
mirriam • couple • lb
9
Pros:

Location, staff

Cons:

Inside is a little dark. One staff member at welcome was dismissive and unhelpful. Otherwise staff was very nice

2026-07-05 • via Nuitee
B
Barbara • family_with_children • at
8
2026-07-05 • via Nuitee
A
Alberto • solo_traveller • es
8
2026-07-05 • via Nuitee
N
Niels • couple • se
8
2026-07-04 • via Nuitee
F
Frances • couple • gb
8
2026-07-04 • via Nuitee
V
Volodymyr • family_with_children • ae
7
Great location and
Pros:

Excellent location. Rooms are spacious and clean. Staff is ready to help.

Cons:

SPA looks good but poorly maintained and not clean enough what spoiled the impression. Also it was very hot inside of pool area for unknown reason. Hotel just need to clean it well and it will become great relaxing zone.

2026-07-03 • via Nuitee
D
Daniele • solo_traveller • it
9
Vicina a tutti i punti interessanti della città.
Pros:

La posizione

2026-07-02 • via Nuitee