Novotel Shanghai Qingpu Excellence

Hotels
Novotel
10 (26 reviews)
No 2 Lane 1121 Qinghewan Road Qingpu District , Shanghai , cn

Free
Children allowed

Facilities

Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Location not great
Basic breakfast
Cons:
Reception service issues
Overcharging for stay
Poor internet connectivity

Categories

Cleanliness
10
Issues with room condition and no internet connection.
Service
10
Reception was slow to resolve issues with room access.
Location
10
Not great; requires taxis for transportation.
Room Quality
10
Room is okay, but connectivity issues affect experience.
Amenities
10
Basic amenities; Wi-Fi signal is poor.
Value for Money
10
Overcharged for nights not stayed, indicating disorganization.
Food and Beverage
10
Breakfast is quite basic.
Overall Experience
10
Mixed feelings due to poor service and other issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:07

Property Description

Luxurious Accommodations

Family-friendly Amenities

International Dining Experience

Experience a blend of luxury and comfort at Novotel Shanghai Qingpu Excellence. With a range of amenities including a fitness center, kids' club, and sun terrace, this hotel is perfect for families and travelers seeking relaxation. Indulge in a variety of dining options at the on-site restaurant serving American, Chinese, Japanese, and local cuisine. Start your day with a delicious buffet or Asian breakfast. Conveniently located near major attractions, this is the ideal choice for your stay in Shanghai.

For a memorable and convenient stay at Novotel Shanghai Qingpu Excellence, book now!

Important information:

48-hour nucleic acid negative report, green health code, trip code and scan the venue code are required for staying at hotel. All restaurants will be temporarily closed. Breakfast is set meal.

Please be kindly informed that our breakfast venue will be temporarily relocated from September 14th to September 28th, 2025, due to a government-mandated event. During this period, breakfast will be served at the Pullman Shanghai Excellence, located just 328 feet away (a short 2-minute walk). We thank you for your understanding and apologize for any disruption to your routine.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SHA

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

10
Based on 26 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
品郁 extended_group tw
4
追求低價可入住
Pros:

熱水很快,水量強

Cons:

房間煙味,床有異音,冷氣到早上完全不冷

2026-01-19 via Nuitee
C
Cássio extended_group br
4
Look for another option
Pros:

The location isn't great; you have to take a taxi everywhere. Breakfast is quite basic. The room itself is okay, but there's no internet connection.

Cons:

So many things... let's go: 1) The reception isn't on the ground floor; you have to go up to the 3rd floor; 2) On the second day, the card that gave access to my room stopped working (poor quality) and it took forever to fix it, until they replaced the card; 3) I had a very good 5G eSIM, but it didn't work in my room. The Wi-Fi also had a terrible signal, and I had to ask reception how to connect because there was no sign in the room, which is standard. 4) Be careful with the room's outlets, as there are no 3-pin plugs (Brazilian standard); 5) They charged me for 5 nights, even though I booked only 3 and stayed for only 3. They charged me 3 nights in advance (check-in), and after I checked out, I was already on the way back, they charged me 2 more nights through Booking.com, without explanation, demonstrating disorganization on the hotel's part. So far, they haven't resolved the issue. If they do, I'll update this comment.

2025-09-18 via Nuitee
Y
Yu Cheng
10
Pros:

整體來說非常的棒!
如果床可以再軟一點會更好!
但仍然不影響很棒的體驗!

2025-07-27 via Nuitee
_
_Z5965RA Friends getaway
10
唐餐厅
Pros:

The cleanliness of the room was impeccable, every nook and cranny was clean and comfortable, and the breakfast buffet was more than expected. When dining in the restaurant, I felt full of experience, especially Miss Lucy in the restaurant was super enthusiastic, always paying attention to the needs of guests, cleaning the table in time, and directly filling the service details, which was a great feeling!

2025-04-19 via Tripadvisor
W
Wendy young couple au
7
Overall we enjoyed our stay at the hotel.
Pros:

Room was large and beds extra large. Staff were super helpful and friendly and had good English. Local shops for drinks and snacks.

Cons:

Room was too hot for our own personal liking and no option for cooling in March.

2025-03-31 via Nuitee
P
Paul family with young children au
8
Overall a nice hotel.some food options very close. Great shopping centre about 4km away.
Pros:

Very clean and modern. Spacious rooms

Cons:

Beds were very hard

2025-03-06 via Nuitee
D
Dnc review category business travellers hk
4
Disappointing
2024-09-30 via Nuitee
M
Mohannad review category business travellers jo
2
Not good enough for the value.
Pros:

Breakfast and the food court were great, the room were cleaned, and had goosed ventilation.

Cons:

For the price, each room doesn't have a drinking water bottle, nor have refreshments to hydrate yourself.
Some of the furniture was old and stained and needed to be cleaned more frequently.
Many counter staff doesn't speak English, which is hard for foreigners who want to stay.

2024-07-23 via Nuitee
M
Mohsin review category business travellers pk
9
Superb
2024-05-23 via Nuitee
M
Mohsin review category business travellers pk
9
Superb
2024-05-23 via Nuitee
M
Mohsin review category business travellers pk
8
Very good
2024-05-01 via Nuitee
S
Stephan review category business travellers us
8
Very good
2024-04-28 via Nuitee
E
Ehab review category business travellers ca
8
Very good
Pros:

The room is very comfortable and the staff is very helpful. It is near the exhibition where I go most of the days

2024-04-18 via Nuitee
I
Isela
8
Pros:

Personal at the hotel does not talk English so it's difficult to communicate. The air conditioner of the room didnt cool the room enough, it didnt go below the 21°C so on hot days it's not conveniente.

Other than that room is clean and nicely located, my stay was pretty good.

2024-04-01 via Nuitee
7
740mareer Couples
6
New Hotel That Needs Some Improvements
Pros:

It's way out of town but has a few local restaurants, a bar and cafe very close. Good shower and comfortable beds and the first to have a string line in the bathroom for hanging clothes. But... The room was hot and the aircon didn't work, we had to get a fan, open the window the tiny bit we could and leave our door open to cool the room down, I also had to repeat this at 1am when I woke to the temperature unbearably hot again. The staff were very helpful and tried to offer solutions but they really just need to get the aircon working. Breakfast was also a letdown, cereal was all of the sugary varieties, no bacon or pastries.

2024-03-28 via Tripadvisor
M
mackenziewinter Friends getaway
6
Stylist hotel, room and amenities. Breakfast buffet was a let down.
Pros:

We visited this hotel as apart of a tour group. For the most part it ticks all box’s, except the breakfast buffet. There is very little variety, and it is overwhelmingly busy regardless of the time you get down. The bread provided is stale, and there seems to be more vegetables than actual food. This was by far the worst breakfast in china I have had so far, and being the last place I’ll be staying before I depart, is beyond disappointing. Being this a staple hotel, and the most ambitious of the entire tour, this was certainly a major let down. Breakfast is supposed to make your day, not ruin it. Do better.

2024-03-06 via Tripadvisor
P
Paul young couple om
9
Superb
Pros:

It was just all about right, good location

Cons:

Nothing to dislike

2023-12-08 via Nuitee
A
Anonymous review category business travellers pk
6
Pleasant
2023-12-02 via Nuitee
J
JElliot32 Friends getaway au
6
Way out of town
Pros:

We stayed in this hotel as part of group tour and in many regards it ticks all the right boxes: it is new, the rooms are spacious and clean (including the biggest bed I think I have ever seen), the lifts are fast and whisper quiet and reception was very efficient. Excellent selection at the smorgasbord breakfast.
However, the downside - and it was a big one for us - is its distance from historic downtown Shanghai - the Bund, Nanking Road, the river, Shanghai Tower and the skyscrapers in the 'new' Pudong area. The hotel is located on the far western outskirts of metro Shanghai in a nondescript residential and industrial area. It has no character at all. Getting to and from central Shanghai' by coach (as our group did over several days) on the city's totally overloaded freeway system took anything from 60 to 90 minutes. Shanghai is one of the great world cities - and you can sense that when you're say on the Bund. The pulse is palpable. At Qingpu you may as well be in some anonymous Chinese town. Excitement is the last thing that comes to mind.

2023-10-07 via Tripadvisor
P
Paul young couple om
9
it was excellent would stay again 100%
Pros:

i

2023-10-07 via Nuitee