SleepOver Matoks

Hotels
•
SleepOver
8 (301 reviews)
N1 Mphakane, , Matoks , za

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
BBQ facilities
Express check-in/check-out
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good service
Convenient location
Good value for money
Cons:
Cleanliness issues
Room maintenance problems
Limited amenities

Categories

Cleanliness
6.71
The units were not properly cleaned and there were issues with maintenance.
Service
9.18
Service was highlighted positively with staff being friendly and helpful.
Location
8.72
The location is convenient and easily accessible.
Room Quality
7.67
Room quality had issues including a mouldy smell and maintenance problems.
Amenities
7.7
The hotel should provide bottled water and better maintenance.
Value for Money
8.66
Good value for money as stated in the reviews.
Food and Beverage
7.21
Limited food options noted, and there was a complaint about the breakfast.
Overall Experience
8.18
Overall experience was satisfactory despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 04:17

Property Description

Luxurious Garden Oasis

Garden Terrace & Culinary Delights
Indulge in the lush garden terrace at SleepOver Matoks, perfect for unwinding with a refreshing drink. Delight your taste buds at the on-site restaurant, offering a variety of culinary delights to satisfy your cravings.

Comfortable Rooms with Modern Amenities
Relax in our well-appointed guest rooms featuring garden views and private patios. Each room is equipped with air conditioning, a kettle for your convenience, and a dedicated workspace to cater to your business needs.

Convenient Location & Exceptional Service
Located in Matoks, our hotel is just a short distance from Polokwane International Airport. Enjoy seamless travel arrangements with our 24-hour front desk always ready to assist you. Book your stay at SleepOver Matoks for a tranquil retreat amidst nature's beauty.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8
Based on 301 reviews
Cleanliness: 6.71
Service: 9.18
Location: 8.72
Room Quality: 7.67
Amenities: 7.7
Value for Money: 8.66
Food and Beverage: 7.21
Overall Experience: 8.18
T
Thabiso • family_with_children • za
9
Overall the place is good just the stuff didn’t offer us a WiFi.
Pros:

The stuff we’re friendly and the place is very clean and quiet, you have a peace of mind.

Cons:

The comforter was not clean it had stains and also air conditioner was not properly working it was weak on heat please can thy be checked.

2026-05-14 • via Nuitee
H
Harold • solo_traveller • za
7
2026-05-09 • via Nuitee
P
Palesa • extended_group • za
5
They can do better and clean their roooms.
Pros:

Location is convenient

Cons:

They could really use with cleaning services. It wasn’t cleani at all with a funny smell. Pillow cases with not on the pillows.

2026-05-08 • via Nuitee
M
Mokgadi • couple • za
1
The place needed serious maintenance. We switched rooms and there was still water leaking problems. The smell of wet and
Pros:

I only liked the outside scenery

Cons:

Carpets were wet, smelling of mould and we couldn’t sleep because of that.

2026-05-05 • via Nuitee
M
Mokganyetji Tebelelo • family_with_children • za
1
Could have been good
Pros:

The staff members were friendly and they tried as much as they could to help me find alternative accommodation

Cons:

I got there and the accommodation was fully booked despite paying full price 2 weeks prior to my stay. I even got a complimentary phone call from the establishment the day before confirming my time of arrival and what i was going to need. I got to the location at the agreed time only to be turned away because the location was fully booked and to my surprise Booking.com was still giving away rooms for the location.

2026-05-04 • via Nuitee
F
Fancy Face • solo_traveller • za
7
Pros:

I loved the look of the place, outside its very nice 👌 😊.

Cons:

Opportunity for the below:

1. Maintenance of the place, room 9 has ceilings coming out.
2. Microwave, TV, WIFI, and proper crockery and not take away cups are a must for the price paid.
3. The bathroom in Room 9 smells terrible 😕 cause there is not enough ventilation.
4. The carpets in both the rooms we booked no 9 & 11 smells of mould.
5. The staff is very nice, however they need to be professional they can't welcome guests in gowns @ 19h00 as they are the face of the brand Sleepover Matoks 😉.

If the above would be addressed I believe the rating will go up.

Thank you.

2026-04-26 • via Nuitee
M
motaung • couple • za
9
My stay was generally good and offered peace of mind. The view of the mountains add to the ambience
Pros:

Breakfast was good and healthy

Cons:

The menu was very limited

2026-04-21 • via Nuitee
M
Mzamo • couple • za
10
2026-04-19 • via Nuitee
K
Kamogelo • solo_traveller • za
7
2026-04-15 • via Nuitee
• family_with_children • za
5
2026-04-14 • via Nuitee
T
Thabiso • family_with_children • za
8
Thy dint give us a WiFi
Pros:

The stuff was very good

Cons:

No wifi

2026-03-30 • via Nuitee
M
Modiehi • family_with_children • za
6
Pros:

Consider changing carpets to tiles or other material that doesn't get moldy

2026-03-25 • via Nuitee
S
Sewela • couple • za
8
2026-03-22 • via Nuitee
R
Raphahlelo • family_with_children • za
6
Pros:

The staff was super friendly.

Cons:

Power load reduction without warning.

2026-03-20 • via Nuitee
K
Koketso • couple • za
10
2026-03-20 • via Nuitee
A
Agnes • family_with_children • za
10
2026-02-28 • via Nuitee
K
Kelebogile • couple • za
8
2026-02-10 • via Nuitee
E
Elsie • family_with_children • za
9
Short but great
Pros:

The stay was good. Staff excellent. Rooms clean.Bed in room 22 mattress is finish not comfortable. The Door in room 21 need extra force to bang ut so it can close .overall everything was great.

Cons:

Nil

2026-02-08 • via Nuitee
B
Bogoshi • family_with_children • za
10
2026-01-31 • via Nuitee
A
Avhatakali • family_with_children • za
6
Pros:

Breakfast is no included in the booking

Cons:

They do not have family rooms and that's what I booked for my family,
We were there to attend my nephews wedding, I booked 4 family rooms and none of the rooms meet that category

2026-01-28 • via Nuitee