Ace Hotel Brooklyn

Hotels
9.4 (2539 reviews)
252 Schermerhorn Street , Brooklyn , us

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable beds and rooms
Cons:
Noise issues
Cleanliness concerns
High prices

Categories

Cleanliness
8.7
Cleanliness was mentioned as an issue by multiple guests citing dirty rooms.
Service
9.7
Many reviews note attentive staff and positive interactions.
Location
10
Repeatedly highlighted as a strong advantage in reviews.
Room Quality
8.7
Some guests reported issues with noise and comfort in the rooms.
Amenities
9.2
Some amenities were missing, but guests enjoyed the bar and restaurant.
Value for Money
9.2
Guests felt some prices were excessive for the quality received.
Food and Beverage
9.7
Positive feedback on food quality and dining experiences.
Overall Experience
10
Overall a very positive sentiment with a few mentions of dissatisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:09

Property Description

Luxurious Amenities
Ace Hotel Brooklyn offers a range of luxurious amenities including a fitness centre, garden, and a restaurant and bar, ensuring a comfortable and enjoyable stay for all guests.

Convenience at Your Fingertips
With free WiFi, room service, and a 24-hour front desk, guests can enjoy convenience and seamless service throughout their stay at this 4-star hotel in Brooklyn.

Prime Location
Situated less than 1 km from Barclays Center, Ace Hotel Brooklyn provides easy access to popular landmarks such as the National September 11 Memorial & Museum and Brooklyn Bridge, making it the perfect choice for travelers looking to explore the city. Book your stay now for an unforgettable experience!

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9.4
Based on 2539 reviews
Cleanliness: 8.7
Service: 9.7
Location: 10
Room Quality: 8.7
Amenities: 9.2
Value for Money: 9.2
Food and Beverage: 9.7
Overall Experience: 10
O
Oscar • extended_group • us
10
2026-07-11 • via Nuitee
M
Marie • couple • us
10
2026-07-08 • via Nuitee
M
Megan • couple • us
10
Very comfortable, well located hotel with friendly staff.
Pros:

Friendly, helpful staff, clean rooms, comfortable beds.

2026-07-08 • via Nuitee
L
Lamell • couple • us
9
Everything except the bar was great
Pros:

Front desk and staff was great

Cons:

They told me upon my arrival the bar closed at 12 am I went to the bar at 10:55 pm and the bartender told me she couldn’t serve me drinks because she had no ICE.. we are in a hotel with ice machines on every floor .. she proceeded to close the bar down and send me on my way but the hotel were telling ma about the late bar like it was there pride and joy only for the bartender to tell me she’s going home a hour early

2026-07-08 • via Nuitee
A
Anne • couple • us
8
Pros:

Room was big enough for 2. Loved that there was a radio in the room. Bed was very comfortable.

Cons:

Could hear subway but nothing I lost sleep over. In room coffee was terrible.

2026-07-07 • via Nuitee
P
pegah • solo_traveller • ae
9
Pros:

Location, access, design, staff

Cons:

Lobby was occupied with non hotel residents

2026-07-06 • via Nuitee
L
L.E.P. • solo_traveller • nl
10
2026-07-05 • via Nuitee
F
Finn Ove • family_with_children • no
8
Pros:

Bra beliggenhet med lett tilgang til subway
Fine rom med flott utsikt

2026-07-04 • via Nuitee
N
Nicola • family_with_children • us
8
2026-07-03 • via Nuitee
A
AUDE • couple • fr
6
We had to be in this area for a wedding so it was fun but if you’re looking to relax not the place to be.
Pros:

Clean, hip vibe, comfortable bed.

Cons:

The whole building shakes when the subway train goes by. We were on the 5th floor and our bedroom would shake every 10min when the train would go by. This was VERY unpleasant. Also the bar area had the AC blasting at full force so we were freezing in June!!

2026-07-03 • via Nuitee
T
Tracey • solo_traveller • us
10
My New York Stay at the Ace
Pros:

My experience was amazing. My husband and I stayed there because we were getting married, and I wanted to have a nice place to take getting-ready pictures before my wedding. The staff were polite. The lobby bar was stacked with your favorite beverages. The small diner was nice also. I will definitely stay there again.

Cons:

None

2026-07-01 • via Nuitee
M
Mariah • solo_traveller • us
10
Pros:

My absolute favorite place to stay, rooms are cozy, sometimes they have music events downstairs.

Cons:

Can be occasionally pricy

2026-06-30 • via Nuitee
M
Margery • couple • us
9
Comfortable stay in this very hip hotel.
Pros:

The beds were very comfortable. The staff were friendly and helpful. The bathroom had nice, thick towels. The location worked well for us.

Cons:

I found myself wishing they had a makeup mirror. Also, I'm used to hotels that offer free coffee to their guests and here you had to pay for coffee.

2026-06-30 • via Nuitee
D
dias • couple • gb
6
Pricey hotel very spacious room but let down by the location
Pros:

Great entryway and rooms are quite stylish

Cons:

Expensive for what it was .

2026-06-28 • via Nuitee
K
KOPIN • extended_group • tw
9
Pros:

Location、 view

2026-06-28 • via Nuitee
A
Angela • solo_traveller • us
10
2026-06-27 • via Nuitee
R
Richard • couple • de
10
2026-06-26 • via Nuitee
J
James • couple • us
7
2026-06-23 • via Nuitee
C
Cordero • couple • es
10
Pros:

Nos encantó todo!

2026-06-22 • via Nuitee
C
Cale • couple • gb
10
2026-06-22 • via Nuitee