LVG Hotel Collection - Tornielli 9

Hotels
7.7 (3108 reviews)
9 Via dei Tornielli 9 , Novara , it

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Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Restaurant
Business center
Heating
Family rooms
Garden
Pets allowed
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Cons:
Poor room quality
Noise disturbances

Categories

Cleanliness
7.03
Several mentions of poor room conditions, including odors and lack of thorough daily cleaning.
Service
9
Staff is frequently described as courteous and helpful.
Location
9.04
Many reviews highlight the excellent location of the hotel.
Room Quality
6.49
Complaints about small, uncomfortable rooms and poor sound insulation.
Amenities
7.52
Some amenities mentioned but complaints about limited services and issues with the breakfast experience.
Value for Money
7.98
Overall perceived as reasonable, but with significant drawbacks in room quality and amenities.
Food and Beverage
7.03
Issues with breakfast quality and service, and coffee availability criticized.
Overall Experience
7.5
Mixed feelings with positives about location and service, but strong negatives about noise and room conditions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 16:28

Property Description

Charming Garden Oasis

Luxurious Rooms and Amenities
Indulge in the comfort of our non-smoking rooms equipped with modern conveniences like free WiFi, flat-screen TVs, and private bathrooms. Upgrade to rooms with kitchenettes for added convenience during your stay.

Delicious Dining Experience
Savor delectable dishes at our on-site restaurant, offering a delightful culinary experience. Start your day right with a buffet breakfast filled with a variety of options to suit every palate.

Immerse yourself in tranquility at Hotel Tornielli 9, where modern comforts meet serene surroundings. Book now for a memorable stay.

Important information:

* The restaurant is opened only for lunch from Monday to Friday .Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: MXP

Location

Guest Reviews

7.7
Based on 3108 reviews
Cleanliness: 7.03
Service: 9
Location: 9.04
Room Quality: 6.49
Amenities: 7.52
Value for Money: 7.98
Food and Beverage: 7.03
Overall Experience: 7.5
Łukasz • solo_traveller • pl
10
2026-07-18 • via Nuitee
N
Nathalie • solo_traveller • fr
5
Pros:

Lit confortable, chambre spacieuse

Cons:

Pas de climatisation. Un simple rafraichisseur d air bruyant et inefficace car chambre sous toit et température extérieure excessive. Pas de place de parking donnée malgré notre demande alors que le parking n' était pas complet.

2026-07-18 • via Nuitee
A
Anvecto • solo_traveller • it
4
Tutto perfetto tranne....
Pros:

Posizione e pulizia

Cons:

Come ho detto in reception, il fatto che non ci sia l aria condizionata è un danno: il pinguino è rumoroso e soprattutto l'ospite nn può svuotare il bidoncino mentre dorme.

2026-07-17 • via Nuitee
A
Ana Rittmeyer • solo_traveller • br
10
Pros:

Excelente localização, café da manhã muito bom, funcionários gentis e solícitos , próximo aos pontos turísticos.

2026-07-17 • via Nuitee
P
Paola • solo_traveller • it
8
2026-07-16 • via Nuitee
A
Adrianus • solo_traveller • it
8
2026-07-15 • via Nuitee
D
Di Perna • solo_traveller • it
9
2026-07-14 • via Nuitee
D
Danilo • solo_traveller • it
8
Pros:

La posizione un poco decentrata offre calma e relax

2026-07-14 • via Nuitee
A
Anna • couple • it
10
2026-07-14 • via Nuitee
C
Christyan • solo_traveller • it
10
Pros:

disponibilità e cortesia

2026-07-14 • via Nuitee
B
Bernard • couple • nl
4
Great, a little warm and parking not always available
Pros:

Cool location right in the center of Novara

Cons:

Because of historical nature no central A/C so it was very HOT

2026-07-14 • via Nuitee
G
Giangy76 • solo_traveller • it
6
Pros:

Le ragazze della reception sono gentili, stesso non si può dire del personale delle colazioni che era più impegnato a sparecchiare e organizzare i tavoli per il pranzo che a seguire chi entrava dalla porta

Cons:

Il climatizzatore portatile in stanza nel 2026 non si può vedere. È stato come dormire con un trattore nell'orecchio. Ad un certo punto ho spento tutto e ho preferito sudare.

2026-07-13 • via Nuitee
D
DaveKnight2001 • solo_traveller • gb
7
Pros:

Nice central location and transport to their own restaurant, which is a bit pricey and not on site. Nice surroundings. Staff were very helpful.

Cons:

Restaurant was a bit nouvelle cuisine and pricey. Despite over 200 TV channels not one was showing the World Cup football (England!) and there were no bars or restaurants nearby doing so either. Not their fault though. Rooms very small.

2026-07-13 • via Nuitee
D
deias • solo_traveller • ch
6
Pros:

stanza semplice ma con una posizione super centrale, però una stanza senza frigo a giugno, lo trovo di cattivo gusto. in più poca pressione dell' acqua in bagno e anche questo non l ho gratito particolarmente, però ok

2026-07-12 • via Nuitee
D
Dana • couple • ro
8
2026-07-12 • via Nuitee
M
Monica • solo_traveller • it
7
Pros:

Struttura pulita , in un bel palazzo storico, a dieci minuti a piedi dalla stazione. Ottima colazione

Cons:

Condizionatore rumoroso

2026-07-12 • via Nuitee
M
Matteo • couple • it
10
2026-07-12 • via Nuitee
I
Isabel • couple • br
5
Regular para ficar pouco tempo; precisa melhorar a infraestrutura e eliminar o quarto onde ficamos.
Pros:

A localização é boa e o hotel é um prédio histórico. Foi o que me chamou atenção para reservar.
Tem estacionamento.
O café-da-manhã é razoável.
A equipe da recepção foi muito prestativa e nos auxiliou a chegar no hotel evitando a zona de tráfego limitado.

Cons:

Quando fiz a reserva a descrição da vista da janela era pátio interno e não foi isso que nos ofereceram. A vista era para uma área de tubulação bem barulhenta.
Não tem elevador.
O quarto era muito ruim. Este quarto fica perto da porta de entrada do andar e a janela dá acesso a uma tubulação que gera ruído muito alto e muito cedo (um despertador muito desagradável para começar o dia). Além disso, o ar condicionado é muitíssimo barulhento. O banheiro era limpo mas o ralo do box do banheiro estava entupido e água subia muito na hora do banho.

2026-07-12 • via Nuitee
T
Thomas • family_with_children • dk
7
2026-07-11 • via Nuitee
H
Hubert • couple • de
8
Heißer Palazzo mitten in der Stadt
Pros:

Der Ort, die Lage mitten in der Stadt: optimal.
Der Parkplatz im Hof: perfekt: keine Angst vor Kofferdieben.

Cons:

Die provisorische Klimaanlage war nicht zu ertragen: viel zu laut, die Kühlung zu schwach!

2026-07-11 • via Nuitee