Hotel Jadali & Spa

Hotels
8.8 (1900 reviews)
Angle Avenue Echouhada et Avenue de paris , Marrakech , MA

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Outstanding, attentive staff (many named and praised)
Exceptional breakfast and strong F&B service
Lovely rooftop pool and high-quality spa
Great, convenient location
Modern, stylish and very clean rooms with comfortable beds
Staff accommodated dietary needs and special requests
Cons:
Rooms noted as very dark by several guests
Gym poorly maintained / most machines out of order
Slow lifts causing waits at busy times
Shower door design leads to water on bathroom floor in some rooms
Perceived as somewhat expensive; value concerns
No on-site parking (noted by at least one guest)

Categories

Cleanliness
9
Multiple reviews call the hotel 'exceptionally clean' and rooms were 'extremely well kept' by housekeeping.
Service
9.4
Repeated praise for attentive, professional staff (many named individuals), helpful reception and restaurant teams; staff accommodated special requests and dietary needs.
Location
9.2
Several guests highlighted the excellent, convenient location and 'super emplacement'.
Room Quality
8.2
Rooms described as modern, stylish and with comfortable beds but some issues noted: very dark rooms, shower door design causing water on the floor, and occasional maintenance/linen concerns.
Amenities
8.6
Strong positives for rooftop pool and high-quality spa; however gym maintenance issues were reported and some upkeep concerns mentioned.
Value for Money
7.8
Several guests commented that the hotel is 'a bit expensive' and 'les prix' were noted as a downside despite high service/quality.
Food and Beverage
9.2
Breakfast repeatedly described as exceptional; restaurant staff and food repeatedly praised, including accommodating gluten-free needs and special occasions.
Overall Experience
9
Overall highly positive: many guests said they enjoyed their stay, would return, and highlighted authentic hospitality and memorable service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:28

Property Description

Luxurious Accommodation
Hotel Jadali & Spa, a 5-star oasis in Marrakech, offers a blend of luxury and comfort. The air-conditioned rooms, some with city views, are equipped with modern amenities like a coffee machine, minibar, and flat-screen TV. Guests can also relax on the terrace or balcony, ensuring a peaceful stay.

Relaxation and Recreation
Guests can unwind in the outdoor swimming pool or maintain their fitness routine in the on-site fitness centre. After a day of exploring the nearby attractions like Majorelle Gardens and Koutoubia Mosque, the hotel provides a perfect retreat with its spa facilities.

Convenience and Hospitality
With a 24-hour front desk, airport transfers, and room service, Hotel Jadali & Spa ensures a seamless stay for its guests. The complimentary WiFi throughout the property allows guests to stay connected. Book now for an unforgettable experience in Marrakech.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RAK

Location

Guest Reviews

8.8
Based on 1900 reviews
Cleanliness: 9
Service: 9.4
Location: 9.2
Room Quality: 8.2
Amenities: 8.6
Value for Money: 7.8
Food and Beverage: 9.2
Overall Experience: 9
S
sonia • family_with_children • fr
9
Séjour très agréable
Pros:

Petit déjeuner exceptionnel. Personnel vraiment au top. Piscine du rooftop très agréable. SPA de grande qualité.

Cons:

Chambres très sombres y compris dans la salle de bain. Salle de sport mal entretenue avec la plupart des machines HS.

2026-10-30 • via Nuitee
A
Abdulaziz • couple • qa
10
Perfect
Pros:

Everything!
Very friendly staff ❤️🌹 loved them all

Cons:

Nothing

2026-10-29 • via Nuitee
C
Ciro • solo_traveller • it
10
Top!
Pros:

Exceptional experience! I had already stayed at this property before and returned with great pleasure, finding further confirmation of the excellent quality of service. The staff is always professional, kind, and attentive.

A special thank you to Aya, at the reception, for her extraordinary helpfulness and care, and to the entire restaurant staff for the kindness they showed me, especially following a minor accident I experienced.

An even more special thank you to the Restaurant General Manager, Jaouad Ed-Dajjany, for his exceptional professionalism, human sensitivity, and genuine attention towards me.

Authentic hospitality that truly makes a difference. Highly recommended!

Cons:

Is a bit expensive.

2026-10-29 • via Nuitee
L
ljung • couple • se
10
2026-10-29 • via Nuitee
S
Sergey • couple • kz
9
2026-10-29 • via Nuitee
D
Dolly • family_with_children • ch
10
2026-10-29 • via Nuitee
S
Sylvie • couple • fr
10
On adore cet hôtel
Pros:

On aime l hôtel par lui même ses chambres son emplacement son personnel son restaurant ….

Cons:

On aime tout

2026-10-29 • via Nuitee
B
Bruce • couple • us
9
Excellent property. We would stay there again.
Pros:

The staff was outstanding. They helped with our special requests to kept a bag for us between stays.

Cons:

Water from the shower ran onto the bathroom floor due to the design of the shower door.

2026-10-28 • via Nuitee
E
Eric • couple • be
9
2026-10-28 • via Nuitee
S
SUAAD • solo_traveller • sa
10
2026-10-27 • via Nuitee
C
CEDRIC • couple • fr
10
Un plaisir de rentrer à l’hôtel chaque fin de journée
Pros:

Super emplacement, petit déjeuner incroyable, service au top, personnel aux petits soins, spa magnifique, rooftop au calme absolu

Cons:

Tout était parfait

2026-10-27 • via Nuitee
R
Richard • family_with_children • fr
8
Agréable
Pros:

L’emplacement , le gentillesse du personnel , le petit déjeuner

Cons:

Les prix, manque un peu d’entretien , literie à revoir

2026-10-26 • via Nuitee
A
ANTHONY • family_with_children • fr
10
2026-10-26 • via Nuitee
E
Eloise • extended_group • gb
9
Attentive staff. Fabulous relaxing hotel - thoroughly enjoyed our 5 night stay.
Pros:

It was very conveniently located to everywhere we wished to visit with a very short taxi ride and could even be walked if preferred. The room was extremely well kept daily via the housekeeping team and nothing was too much trouble. I advised that my husband was a coeliac (gluten free) prior to arrival and they advised they’d do their best to accommodate which made me slightly nervous however they couldn’t have been more accommodating. Breakfast for him was exceptional and they even put a 50th birthday cake in my room and ensured it was gluten free so we both could eat it. Beds were super comfy. Rooftop area was beautiful.

Cons:

The lifts for some reason were extremely slow which caused a considerable wait at busy times.

2026-10-26 • via Nuitee
S
Sameer • family_with_children • gb
9
We had a wonderful stay at Jadali. The hotel is modern, stylish and exceptionally clean, but what really makes it specia
Pros:

The hotel is modern, stylish and exceptionally clean, but what really makes it special is the amazing staff. Everyone is attentive, welcoming and genuinely caring.

A special thank you to Ahmed, the restaurant manager, and Yacine, who took such great care of our family and made our stay extra special. Their warmth and outstanding hospitality really stood out.

2026-10-25 • via Nuitee
M
Michael • solo_traveller • us
9
Pros:

Great service. Enjoyed the spa. Great reception.
Good room service. Great restaurant.

2026-10-25 • via Nuitee
R
Rodrigo • couple • pt
10
Unbelievable staff, the 10 goes for them.
Pros:

Amazing location, amazing food, amazing staff.

Cons:

No parking, but was a very safe area so it was okay to leave the motorbike on the street in front of the hotel.

2026-10-25 • via Nuitee
M
Mary McFarland • couple • us
10
2026-10-24 • via Nuitee
B
Bryan • extended_group • fr
10
2026-10-23 • via Nuitee
A
Antoine-Marcel • couple • fr
8
Agréable bien placé
Cons:

L ascenseur très lent 🤣

2026-10-23 • via Nuitee