Capital Hotel

everything was okay

The subway station is very close easy to get around

The price of the accommodations was among the cheapest in the Manhattan/Queens area. The area between the metro stop and the hotel appears to be a bit scary with quite a few homeless people, but we were never bothered.

The beds were very comfortable with quality linens and pillows. The room is sparsely furnished with only one nightstand and one table and chair. There is a refrigerator; a microwave is available on floor C, which is in the basement. The shower has plenty of hot water.

We stayed last Friday and checked out Monday. Unfortunately we didn't receive any house person to clean our room in our entire stay. We put that we need to have housekeeping but no one came. Sadly you will heard every morning all the spanish house person talking loudly in the hallway that makes you wake. Transportation is okay but surrounding is little bit off because all the creepy person.

The room was clean, the staff was friendly. The bed was very firm and way too tall. I am 5ft and had to hop up just to get on it. You could also hear that there was plastic on the mattress under the bedding but it didn’t cause a problem like excess warmth so that was fine. The room is small with no walking room between the bed and desk if the chair is pulled out.
The surrounding area is mostly industrial and “blue collar” with several car repair and parts shops and possibly warehouses and just your average apartment buildings with two to four units. There was a lot of litter everywhere.
None of the above was much concern. What bothered me most was there was very limited restaurants in the area within walking distance. We looked at Google Maps and chose one but it didn’t exist anymore and some other business was there. We ended up Door Dashing.
The Uber from JFK to this property was $75 at about 6p.
Overall the lower price was worth it for me.

Terrible!! The neighbourhood is not safe. The first night we hear screams of terror. The next day we asked if we could get a partial refund because we wanted to leave. The answer is no. After 2 nights Uber eats delivery at hotel we wanted to leave. The next morning a construction site next to the hotel started at 7 in the morning, this was for me another reason to leave. Still a no on my request for a partial refund. The hotel is a thief!! Rooms are nothing like on the pictures, only 1 nightstand at a 2 person bed, we use the chair as nightstand, no safe in the room, cold water, hairs in bathroom and bed from previous guest. All and all a terrible hotel in a terrible full of drugs and homeless neighbourhood. Also the streets are a filthy dumpster. Don't waist your money here.

Staff was nice, room was clean, good stay!

Room was clean and comfy.

Very helpful staff

The room was not the cleanest
Bed was very uncomfortable
They had no where to get water not even to buy
No wash clothes
When turned the air on it smelled like a musty wet smell

good

Stayed 5 nights, and the room was actually cleaned like 2 times. Other days, they just made the bed, but no actual cleaning. Cockroaches were found in the bathroom. No courtesy water either. Appreciate the mini fridge in the room.

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Clean room, lovely staff

Very clean very nice staff would stay again

Surrounding area from hotel to subway, not safe at all. Hotel is good for what you pay

Air conditioning was grest

The hotel staff were super friendly, helpful, personable, flexible and nice. The room was spacious a

Hitel was very nice, simple, clean. Area was bleak with dumpster in front of door on the street. Construction all around. Trash on the street.

Clean room, room service everday