Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Nightclub
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good service
Cons:
Uncomfortable rooms
Noise issues
High pricing

Categories

Cleanliness
8.15
Several reviews mention issues with room noise and air conditioning, impacting overall comfort.
Service
9.65
Many reviews highlight the friendly and helpful staff, providing excellent service.
Location
9.65
Multiple reviews praise the excellent location, providing convenience to guests.
Room Quality
8.15
Noted issues with room temperature control and size, affecting overall satisfaction.
Amenities
9.15
Facilities such as the gym and restaurant received positive remarks; some areas for improvement mentioned.
Value for Money
8.15
Some guests feel the price is high for the location and issues with room quality.
Food and Beverage
8.65
Generally good feedback on breakfast and dining options at the hotel.
Overall Experience
9.65
Despite some drawbacks, overall experience is rated highly due to service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 06:30

Property Description

Luxurious Stay in Mexico City
Experience the epitome of luxury at Andaz Mexico City Condesa - A Concept by Hyatt. Top-notch Amenities await you, from concierge services to allergy-free rooms and a stunning garden. Unwind and Relax by the outdoor swimming pool or keep up with your fitness routine at the well-equipped fitness centre. Indulge in a variety of cuisines at the on-site restaurant, catering to all dietary preferences. Exceptional Service is guaranteed with multilingual staff ready to assist you round the clock. Don't miss the chance to stay at this exquisite 5-star hotel in the heart of Mexico City. Book now for an unforgettable experience!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is needed) and costs USD 5 per hour.

Location

Guest Reviews

8.9
Based on 305 reviews
Cleanliness: 8.15
Service: 9.65
Location: 9.65
Room Quality: 8.15
Amenities: 9.15
Value for Money: 8.15
Food and Beverage: 8.65
Overall Experience: 9.65
H
Hugo • solo_traveller • mx
10
Pros:

La cama

Cons:

La distribución del hotel en general

2026-03-24 • via Nuitee
H
Hilary • solo_traveller • us
10
Pros:

Very comfortable, clean, with excellent service. Such great staff at breakfast and front desk. Highly recommended.

Cons:

Pool is odd.

2026-03-21 • via Nuitee
J
Jonathan • couple • us
7
2026-03-17 • via Nuitee
J
Jako • solo_traveller • mx
10
Pros:

Todo esta de lujo 👌

Cons:

Las almohadas muy flacas

2026-03-17 • via Nuitee
M
Michele • couple • ch
10
2026-03-16 • via Nuitee
J
J. Austin Barkley • extended_group • us
7
2026-03-01 • via Nuitee
J
Jose • couple • us
8
2026-02-13 • via Nuitee
B
Bassam Hamid Mahdi • extended_group • dk
9
Pros:

Placering og service

Cons:

Intet

2026-02-09 • via Nuitee
J
Justin • couple • us
8
2026-01-31 • via Nuitee
A
Alfred • couple • us
9
Pros:

Woof top bar

Cons:

Rooms face a busy street. There is a lot of road noise. Our shower drain made a lot of noise and woke us when the guest in the next room used their bathroom

2026-01-26 • via Nuitee
G
Guillermo • couple • gt
9
Excelente hotel
Pros:

La amabilidad del personal, la ubicación y el excelente desayuno, muy variado y apetitoso.

2026-01-26 • via Nuitee
C
Christophe • solo_traveller • fr
7
Pros:

Petit déjeuner excellent, gentillesse du personnel et très bon emplacement

Cons:

Le service laissait à désirer : room service lent le 1er soir et erreur sur les boissons, oubli de mettre des serviettes de bain un jour, les verres du room service du 1er soir ont mis 3 jours à être débarrassés, les dessus de drap étaient en mauvais état un jour (troué et abîmé).

2026-01-24 • via Nuitee
A
Africa • couple • ca
10
We really enjoyed our stay and the location
Pros:

Location was great, settled in a beautiful residential area, safe for walking to cafes and restaurants. Staff was truly attentive and polite.

Cons:

The rooftop restaurant did not really have views when sitting down and it was the are that felt less welcoming. The beds were quite firm so a but uncomfortable there

2026-01-23 • via Nuitee
A
alon • couple • il
10
הכול היה מושלם ללא רבב!
Pros:

צוות מדהים. אגוסטין מלצר בארוחת הבוקר - איש נעים,שירותי וחם- נותן הרגשה של בית.
שהיינו בחדר 1203 והחדרנית הייתה מדהימה, הבינה בדיוק איך אנחנו אוהבים את הסדר בחדר ופינקה אותנו במים וקפה (לאחר שפעם אחת ביקשנו תוספת ) שהתאימו בדיוק לצרכינו.
כולם ממש נחמדים ! נעימים ונותני שירות ללא רבב!
הניקיון והשירות מושלמים
ארוחת בוקר - אין דברים כאלו
חדר כושר מרהיב
חוויה מדהימה
מאוד ממליצים

2026-01-20 • via Nuitee
C
Cynthia • family_with_children • us
9
Pros:

Location was excellent. Staff was friendly and helpful. Restaurants and staff were excellent. Rooms were clean and great space in a big city.

2026-01-19 • via Nuitee
P
Peter • couple • us
9
Calm oasis in the midst of chaos
Pros:

Location, quiet, good facilities

Cons:

A little pricey

2026-01-15 • via Nuitee
L
Leanne • solo_traveller • za
10
Outstanding service and beautiful spotless room in a great location.
2026-01-12 • via Nuitee
A
Anita • solo_traveller • us
10
Wonderful hotel
Pros:

Nice location - lovely leafy neighborhood. Wonderful attention to detail - snacks in the room (no charge), steamer for clothes, record players and records in the room. Amazing breakfast. Best buffet ever.

Cons:

Didn’t love frosted glass toilet stall.

2026-01-10 • via Nuitee
A
Anita • couple • us
10
2026-01-10 • via Nuitee
N
Nikki • couple • us
10
Comfortable, Clean and in a great location
Pros:

Great location in Condesa and very close to Roma Norte- we pretty much walked everywhere but also getting a taxi/Uber was quick. Very nice, clean hotel and the staff were friendly and accommodating! Would happily stay here again.

2026-01-09 • via Nuitee