Hotel GrandBach Tokyo Ginza

Hotels
8.9 (4592 reviews)
Chuo-ku Ginza 5-13-12 , Tokyo , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Ironing service
Currency exchange
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious room
Good amenities
Cons:
Staff training needed
No coin laundry available
TV setup issues

Categories

Cleanliness
8.76
Rooms are cleaned daily, maintaining a good standard.
Service
9.03
Staff were friendly but had some areas for improvement in training.
Location
9.47
Outstanding location, close to major attractions and convenience stores.
Room Quality
8.72
Rooms are spacious and well-appointed.
Amenities
8.95
Good amenities including daily cleaning and available facilities.
Value for Money
8.51
Good quality hotel for the price, but minor issues with included services.
Food and Beverage
8.66
Food was of good quality, but room service hours could be improved.
Overall Experience
9.13
Overall a great stay with minor areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 12:28

Property Description

Luxurious Accommodation
Hotel GrandBach Tokyo Ginza offers air-conditioned rooms with modern amenities, ensuring a comfortable stay. Each room is equipped with a desk, kettle, fridge, safety deposit box, flat-screen TV, and a private bathroom with a bidet.

Convenient Services
Guests can enjoy concierge services, room service, and a 24-hour front desk for assistance. The hotel also provides luggage storage, currency exchange, and free WiFi throughout the property.

Delightful Dining Options
Start your day with a delicious continental or American breakfast at Hotel GrandBach Tokyo Ginza. Additionally, guests can unwind at the on-site restaurant and bar for a memorable dining experience.

Experience luxury and convenience at Hotel GrandBach Tokyo Ginza. Book your stay now for an unforgettable experience.

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.9
Based on 4592 reviews
Cleanliness: 8.76
Service: 9.03
Location: 9.47
Room Quality: 8.72
Amenities: 8.95
Value for Money: 8.51
Food and Beverage: 8.66
Overall Experience: 9.13
I
Ian • couple • au
9
2026-02-14 • via Nuitee
I
IBING • extended_group • tw
10
2026-02-14 • via Nuitee
S
siriwat jongjittrakoon • extended_group • th
10
Great experience
Pros:

The hotel was actually beyond expectation. The room was bigger than we expected, was clean and the location is just one best. We could travel anywhere using the Metro and JR which are located just hundreds of meters from the hotel.

2026-02-14 • via Nuitee
M
Mohammad reda • couple • ae
10
Lovely stay, very well connected and clean
Pros:

Very clean with excellent location

2026-02-13 • via Nuitee
C
CHEN • solo_traveller • tw
8
2026-02-13 • via Nuitee
L
Lia • extended_group • id
7
Pros:

Location and spacious room.

Cons:

Aside from the location and the spacious room , we expected 5-star service which we did not get.

2026-02-13 • via Nuitee
עסיס • solo_traveller • il
10
2026-02-12 • via Nuitee
A
Andrea • couple • ae
4
Cordiality’s
Pros:

Location

Cons:

Breakfast

2026-02-12 • via Nuitee
J
Jack • solo_traveller • jp
7
Pros:

ラグジュアリー感が銀座にマッチしている

Cons:

レセプションフロアのバーの前がごちゃごちゃしすぎていてラグジュアリー感がぶち壊し。

2026-02-11 • via Nuitee
C
C • family_with_children • tw
9
Pros:

位置，人員的服務

Cons:

電燈突然全暗又突然全亮的問題，住宿期間一直沒有解決。希望可以恢復之前日式早餐的選擇

2026-02-11 • via Nuitee
Y
Yi • couple • au
9
2026-02-11 • via Nuitee
C
can • family_with_children • tr
10
2026-02-11 • via Nuitee
Y
Yongki Alexander • family_with_children • id
10
2026-02-09 • via Nuitee
L
Lukas • extended_group • de
9
2026-02-09 • via Nuitee
C
Cheuk Lam Karen • family_with_children • us
10
Great place for Ginza
Pros:

Location is great! The room feels very new.

Cons:

Nothing

2026-02-09 • via Nuitee
X
XXX • couple • fr
10
Exceptionnel.
Pros:

Luxe discret et discrétion du personnel. Le restaurant de l’hôtel est à découvrir ; chic et bon avec un service impeccable.

2026-02-08 • via Nuitee
S
Su Ling • extended_group • tw
10
2026-02-08 • via Nuitee
D
Deepak • couple • gb
10
2026-02-01 • via Nuitee
A
Annat • couple • il
9
Pros:

מלון ברמה גבוהה. החדר שלנו היה מעולה. סידור החדרים בבוקר הוא מינימלי.

Cons:

ארוחת הבוקר סבירה בלבד

2026-01-31 • via Nuitee
Y
Yasser • family_with_children • eg
9
2026-01-31 • via Nuitee