Hotel GrandBach Tokyo Ginza

Hotels
8.9 (4724 reviews)
Chuo-ku Ginza 5-13-12 , Tokyo , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Ironing service
Currency exchange
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious room
Good amenities
Cons:
Staff training needed
No coin laundry available
TV setup issues

Categories

Cleanliness
8.76
Rooms are cleaned daily, maintaining a good standard.
Service
9.03
Staff were friendly but had some areas for improvement in training.
Location
9.47
Outstanding location, close to major attractions and convenience stores.
Room Quality
8.72
Rooms are spacious and well-appointed.
Amenities
8.95
Good amenities including daily cleaning and available facilities.
Value for Money
8.51
Good quality hotel for the price, but minor issues with included services.
Food and Beverage
8.66
Food was of good quality, but room service hours could be improved.
Overall Experience
9.13
Overall a great stay with minor areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 12:28

Property Description

Luxurious Accommodation
Hotel GrandBach Tokyo Ginza offers air-conditioned rooms with modern amenities, ensuring a comfortable stay. Each room is equipped with a desk, kettle, fridge, safety deposit box, flat-screen TV, and a private bathroom with a bidet.

Convenient Services
Guests can enjoy concierge services, room service, and a 24-hour front desk for assistance. The hotel also provides luggage storage, currency exchange, and free WiFi throughout the property.

Delightful Dining Options
Start your day with a delicious continental or American breakfast at Hotel GrandBach Tokyo Ginza. Additionally, guests can unwind at the on-site restaurant and bar for a memorable dining experience.

Experience luxury and convenience at Hotel GrandBach Tokyo Ginza. Book your stay now for an unforgettable experience.

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.9
Based on 4724 reviews
Cleanliness: 8.76
Service: 9.03
Location: 9.47
Room Quality: 8.72
Amenities: 8.95
Value for Money: 8.51
Food and Beverage: 8.66
Overall Experience: 9.13
S
steven • family_with_children • us
9
Excellent boutique hotel. Excellent value relative to the global luxury chains
Pros:

Good location.

Cons:

Nothing

2026-05-09 • via Nuitee
D
Denise • extended_group • au
9
I would recommend the Hotel Grand Bach to anyone visiting Tokyo.
Pros:

The location was perfect. The hotel was lovely.

Cons:

Nothing really. The hotel was lovely and I would definitely stay there again.

2026-05-09 • via Nuitee
O
omer • solo_traveller • il
9
Pros:

שירות מצוין . חדרים נקיים מיקום מעולה

2026-05-09 • via Nuitee
N
Nicole • solo_traveller • ca
9
Pros:

The location was excellent.

Cons:

The Double room we had looked out to an alley and the back side of another hotel.

2026-05-08 • via Nuitee
M
Moaath • family_with_children • sa
10
Pros:

Location

2026-05-08 • via Nuitee
V
Vered • solo_traveller • il
10
2026-05-08 • via Nuitee
F
Frank • couple • de
10
2026-05-08 • via Nuitee
直之 • family_with_children • jp
10
2026-05-08 • via Nuitee
I
Isabel • extended_group • ch
9
Pros:

Komfortable und sehr ruhige Zimmer, Verdunkelung perfekt, bequeme Betten

Cons:

Platzverhältnis im Zimmer und Bad sehr knapp

2026-05-08 • via Nuitee
C
Claes N • couple • us
8
Pleasant enough, would come back.
Cons:

Restaurant closed early. On one evening it was closed for a private function.

2026-05-07 • via Nuitee
O
OYO • solo_traveller • jo
8
Pros:

Corner rooms were beautiful
All in order

Cons:

Too much noise from the street

2026-05-06 • via Nuitee
H
Hubert • family_with_children • pl
8
Pros:

Lokalizacja

2026-05-06 • via Nuitee
G
Gwenola • couple • fr
7
Pros:

Grande chambre (angle comme sur les photos) et matériel confortable

Cons:

Chambre peu nettoyées au cours de la semaine (tout était plutôt propre mais les lits sont à peine refaits,…)
De l’air souffle continuellement au-dessus du lit (courant d’air sur la tête quand vous dormez) malgré avoir couper la climatisation
Le personnel ne savait pas vraiment traiter les problèmes…
Route très bruyante la nuit
Chambre un peu chère pour les prestations

2026-05-05 • via Nuitee
S
Stefan • solo_traveller • ch
8
2026-05-05 • via Nuitee
A
anne • couple • au
10
Pros:

location was great, close to train stations, shops, restaurants, vibe was good. hotel was beautiful, staff accomodating

2026-05-04 • via Nuitee
N
Nicolas • couple • ar
9
2026-05-04 • via Nuitee
J
Javier • solo_traveller • pe
9
Muy bien ubicado, buen servicio
Pros:

Ubicación, servicio y desayuno

Cons:

El cuarto es pequeño

2026-05-04 • via Nuitee
R
RENATA DANIELA • couple • br
10
Ótima
Pros:

Limpeza e conforto

2026-05-04 • via Nuitee
K
Kin-Lun • family_with_children • hk
4
2026-05-03 • via Nuitee
E
Esteban • couple • es
7
Correcta
Pros:

La ubicación

Cons:

Relación precio/calidad

2026-05-03 • via Nuitee