Hotel GrandBach Tokyo Ginza

Hotels
8.9 (4956 reviews)
Chuo-ku Ginza 5-13-12 , Tokyo , JP
+81 3-5550-2222

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious room
Good amenities
Cons:
Staff training needed
No coin laundry available
TV setup issues

Categories

Cleanliness
8.76
Rooms are cleaned daily, maintaining a good standard.
Service
9.03
Staff were friendly but had some areas for improvement in training.
Location
9.47
Outstanding location, close to major attractions and convenience stores.
Room Quality
8.72
Rooms are spacious and well-appointed.
Amenities
8.95
Good amenities including daily cleaning and available facilities.
Value for Money
8.51
Good quality hotel for the price, but minor issues with included services.
Food and Beverage
8.66
Food was of good quality, but room service hours could be improved.
Overall Experience
9.13
Overall a great stay with minor areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 12:28

Property Description

Luxurious Accommodation
Hotel GrandBach Tokyo Ginza offers air-conditioned rooms with modern amenities, ensuring a comfortable stay. Each room is equipped with a desk, kettle, fridge, safety deposit box, flat-screen TV, and a private bathroom with a bidet.

Convenient Services
Guests can enjoy concierge services, room service, and a 24-hour front desk for assistance. The hotel also provides luggage storage, currency exchange, and free WiFi throughout the property.

Delightful Dining Options
Start your day with a delicious continental or American breakfast at Hotel GrandBach Tokyo Ginza. Additionally, guests can unwind at the on-site restaurant and bar for a memorable dining experience.

Experience luxury and convenience at Hotel GrandBach Tokyo Ginza. Book your stay now for an unforgettable experience.

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.9
Based on 4956 reviews
Cleanliness: 8.76
Service: 9.03
Location: 9.47
Room Quality: 8.72
Amenities: 8.95
Value for Money: 8.51
Food and Beverage: 8.66
Overall Experience: 9.13
L
Lukas • couple • de
8
2026-09-18 • via Nuitee
K
Karl • couple • de
8
2026-09-18 • via Nuitee
M
Michelle • family_with_children • au
10
Best hotel to stay in Ginza.
Pros:

This hotel was amazing. Best hotel i have stayed in. Everything was perfect. Free mini bar, very large room with separate lounge area, free snacks. Would highly recommend.

Cons:

Nothing.

2026-09-17 • via Nuitee
E
Einat • family_with_children • il
10
wonderful hotel that we highly recommend
2026-09-16 • via Nuitee
L
lin • family_with_children • cn
10
2026-09-16 • via Nuitee
A
Alexander • couple • br
9
Excelente opção para quem deseja conforto com praticidade.
Pros:

Os quartos são bem funcionais; não são grandes mas temos tudo o que precisamos; tudo muito limpo e bem planejado, de excelente qualidade.

Cons:

Não tenho nada a reclamar

2026-09-15 • via Nuitee
L
Lucy • couple • au
10
Lovely hotel with beautiful rooms and lovely staff. Would definitely recommend
Pros:

Great location! Room was big and lovely and the staff were so nice

2026-09-14 • via Nuitee
T
Thomas • solo_traveller • au
10
Good location for Ginza area - access to shops and restaurants
Pros:

Great location

Cons:

Good rooms - lots of space

2026-09-14 • via Nuitee
千葉 • solo_traveller • jp
7
Pros:

清潔さとスタッフの対応は素晴らしかったです。

Cons:

夜景が見えなかったのが残念でした。

2026-09-14 • via Nuitee
P
Piotr • couple • pl
9
2026-09-14 • via Nuitee
J
Joao Lelis de • couple • br
8
Pros:

Localização

Cons:

Tamanho da cama e do quarto

2026-09-14 • via Nuitee
N
niva • couple • il
9
Pros:

מלון מצוין שתי דק' מתחנת רכבת מרכזית, חדרים יפים, ארוחת בוקר מעולה!

2026-09-13 • via Nuitee
M
MiHae • solo_traveller • kr
8
Pros:

Always good music of Bach with relaxing scent.

Cons:

Scale doesn't work.
Liquid body wash was not enough so I requested to be filled more.

2026-09-13 • via Nuitee
S
Sabry • extended_group • au
9
Cons:

The reception in 2nd floor we arrived with many luggage the driver has to go up and print a trolley and we have to carry it to the reception

2026-09-13 • via Nuitee
S
SIU KWONG • couple • ca
5
2026-09-12 • via Nuitee
C
Chunli • family_with_children • tw
9
2026-09-11 • via Nuitee
T
thi xuan yen • extended_group • vn
9
Pros:

Location is great. Food is OK..

2026-09-11 • via Nuitee
H
HSIAOYUN • couple • tw
1
2026-09-11 • via Nuitee
M
Matteo • couple • it
8
Cons:

Aria condizionata troppo forte negli ambienti comuni

2026-09-11 • via Nuitee
さくら • extended_group • jp
8
歌舞伎座から近く便利
2026-09-10 • via Nuitee