Kilua Residences by CityBlue, Mombasa

Hotels
•
Travelbook Group
8.8 (12 reviews)
Dolphin Road, Shanzu, Mombasa, Mombasa County, 80109 , Mombasa , KE
25-4790500900

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Children allowed

Facilities

Meeting rooms
Full-service spa
Fitness facilities
Free WiFi
24-hour front desk
Terrace
Luggage storage
Sauna
Designated smoking area
Concierge service
See all facilities

Review Highlights

Pros:
Beautiful resort
Excellent service

Categories

Cleanliness
8.64
Standard quality for this hotel tier.
Service
9.11
Excellent jolly staff and customer service.
Location
8.95
Standard quality for this hotel tier.
Room Quality
8.9
Very beautiful resort with spacious rooms.
Amenities
8.63
Standard quality for this hotel tier.
Value for Money
8.59
Standard quality for this hotel tier.
Food and Beverage
8.64
Standard quality for this hotel tier.
Overall Experience
8.91
We loved our stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 14:10

Property Description

Luxurious Spa and Recreational Amenities
Indulge in massages at the onsite spa and make a splash in the outdoor pool or unwind in the sauna and spa tub.

Convenience and Services
Benefit from complimentary Wi-Fi, concierge services, continental breakfast options, and essential amenities like dry cleaning and a 24-hour front desk.

Prime Location
Explore nearby attractions such as Mamba Village and Nyali Beach. With proximity to Mombasa Marine National Park, enjoy an upscale stay at Kilua Beach Resort. Book now for a relaxing beach getaway!

Important information:

  • One child 3 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.
  • Alcohol is not served at this property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Food & Beverage

    No alcohol served onsite

  • Smoking

    Smoking permitted

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.8
Based on 12 reviews
Cleanliness: 8.64
Service: 9.11
Location: 8.95
Room Quality: 8.9
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 8.64
Overall Experience: 8.91
S
Santa
10
Pros:

Very beautiful resort with spacious rooms and excellent jolly staff and customer service. We loved our stay.

2025-08-15 • via Nuitee
S
Semeneh • family
10
Pros:

My stay was really good but the hot water wasn’t working. The reception was very nice and welcoming.

2025-06-27 • via Nuitee
R
Rosemary
10
Pros:

Lovely spot! Rooms were spacious and comfortable

2025-04-22 • via Nuitee
J
jessie • family
10
Pros:

The property is very nice and clean

2025-04-11 • via Nuitee
J
Jonathan
10
A Great Stay that exceeded our expectations.
Pros:

We loved the room. It was a three bedroom pent house and it included a balcony view overlooking the ocean. I did not want to leave. I plan to come back and stay for a full week. Loved everything about our room and the staff were friendly and attentive to our needs.

2025-02-21 • via Nuitee
A
Anuanwei • family
10
Pros:

They were doing a lot of Renovations, but I can tell that the Resort continues to meet standards.

2025-02-01 • via Nuitee
D
Derek
10
Pros:

At the end of the beach. Very little traffic.

2024-10-23 • via Nuitee
S
SupaNova • family
10
Pros:

Very polite and pleasant grateful for your service!

2024-09-15 • via Nuitee
H
Henrik
8
Pros:

Great stay - nice eoom and great pool as well. Did not try restaurant. Housekeeping and cleaning good

2024-03-30 • via Nuitee
F
Fathiya • family_with_children
10
Pros:

Beautiful place, highly recommended

2023-10-06 • via Nuitee
G
Gina • family
2
Pros:

Please listen! Do not book this hotel. I hope this review doesn't get deleted as they have done with others.

They would not give us our two-bedroom that we booked. Instead said that all 2 bedrooms were already booked. They called themselves giving us a 3-bedroom upgrade but that they said they had to switch another guest from to get us in. The room had strong mildew smell from the humidity in the area. And it was not one level but stairs to get to the bedroom. We definitely did not want stairs.

We are left after the first night and are still trying to get our money back. The manager keeps putting us off when we call for our refund after he agreed to refund us for the 2 nights we did not stay.

They are not honest people.

2023-06-24 • via Nuitee
K
Kevin • family_with_children
10
Pros:

great for families

2023-05-06 • via Nuitee