D ELEGANCE GRAND BANDAR SERI ALAM

Hotels
8.5 (740 reviews)
1 JALAN SURIA 1 BANDAR SERI ALAM , Masai , MY

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Spacious rooms
Cons:
Breakfast quality and variety
Cleanliness issues with bathrooms

Categories

Cleanliness
7.89
Some guests mentioned dirty showers and lingering smells in non-smoking rooms.
Service
9.36
The staff were repeatedly described as very friendly and accommodating.
Location
9.4
Guests appreciated the good location with nearby facilities and restaurants.
Room Quality
8.35
Rooms were generally spacious and comfortable but had issues like poor air conditioning.
Amenities
7.38
Amenities such as the breakfast and WiFi had mixed reviews; some areas for improvement noted.
Value for Money
8.84
Most guests felt the hotel offered good value for the price paid.
Food and Beverage
7.39
Breakfast options were criticized for lacking variety and quality.
Overall Experience
9.36
Overall guests enjoyed their stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 09:32

Property Description

Prime Location

Comfortable Accommodation

Convenient Amenities

Book now to experience a delightful stay at D ELEGANCE GRAND BANDAR SERI ALAM!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM

Location

Guest Reviews

8.5
Based on 740 reviews
Cleanliness: 7.89
Service: 9.36
Location: 9.4
Room Quality: 8.35
Amenities: 7.38
Value for Money: 8.84
Food and Beverage: 7.39
Overall Experience: 9.36
L
Lai Chee Khong • family_with_children • my
8
Nil
Pros:

Comfortable and clean.

Cons:

Nil

2026-10-31 • via Nuitee
H
Hafiz • couple • my
10
2026-10-29 • via Nuitee
S
Shuh Ping • solo_traveller • my
7
Only better hotel in pasir gudang
Pros:

Fair breakfast. Nothing special. Always nasi lemak, fried rice, noodle, or koay teow

Cons:

Breakfast

2026-10-27 • via Nuitee
M
Mohd Firdaus • solo_traveller • my
10
2026-10-24 • via Nuitee
N
Noor • family_with_children • my
10
Pros:

Tea

Cons:

Food

2026-10-23 • via Nuitee
B
Baderul • family_with_children • my
9
Pros:

Friendliness of the staffs

Cons:

Nothing at this moment

2026-10-20 • via Nuitee
A
Aina • couple • my
9
2026-10-14 • via Nuitee
A
Anita Rina • family_with_children • my
10
2026-10-14 • via Nuitee
M
Maruthoor Chathiyath Sajiv • couple • my
6
Decent city hotel
Pros:

Distance to amenities

Cons:

Late check in 3pm.

2026-10-11 • via Nuitee
M
mhd • couple • my
9
2026-10-07 • via Nuitee
M
Muhamad Arif • solo_traveller • my
9
2026-09-16 • via Nuitee
F
Farhan • couple • my
9
2026-09-09 • via Nuitee
W
watie • extended_group • my
8
2026-09-04 • via Nuitee
N
Nurazilah • couple • my
9
Highly recommended stay! The room was incredibly comfortable and spotlessly clean. The location is excellent, with plent
Pros:

Location, cleanliness, ambience

Cons:

Nothing

2026-09-04 • via Nuitee
S
Shamsul • family_with_children • my
8
2026-09-04 • via Nuitee
N
Nur Liyana • couple • my
10
Pros:

clean room, ample parking

2026-09-02 • via Nuitee
M
Mun Lee • solo_traveller • my
2
the bedlinen is not wash and change new for guest.
Pros:

no

Cons:

bedsheet and blanket sheet got stain and smelly, ask to change still remain without changing new one for me.

2026-09-02 • via Nuitee
N
NUR BAITI • solo_traveller • my
10
Pros:

The location, near with everything

Cons:

The variety of foods in the hotel for breakfast

2026-08-31 • via Nuitee
H
Hamzah • solo_traveller • sg
9
Pros:

Had an excellent time at d elegance...nice and comfortable rooms..... breakfast was also nice with different varieties.....

2026-08-26 • via Nuitee
F
Fatin • solo_traveller • my
10
2026-08-22 • via Nuitee