Shangri-La Qiantan, Shanghai

Location, comfort, service

Good

服务非常理想，设施齐全，早餐丰富

Hotel is amazing. Modern, clean and the hotel signature smell is out of this world. I didn’t wanna leave. Room I had was very spacious and the layout was carefully thought and planned.

Plenty of restaurants around and a mall directly opposite. Staff were exceptionally good.

Beautiful hotel. Beds si comfortable. Great gym.
Big selection of food which was very tasty also.

I loved my stay at the hotel. I visited for my honeymoon with my wife. Angelly, Nataly, and the whole reception team decorated our room and brought some delicious cake. Also, they helped us book at restaurants, as it was our first time in China and we wanted to make it memorable. Cheers to amazing people who create memorable experiences

I had a really great stay at this hotel. It's a Shangri-La, so you expect a certain level of quality, and honestly, they delivered. The property is beautiful, and the hospitality was as good as any other Shangri-La I've visited.

But what stood out to me the most was the Wellness Center, they're not just using a fancy name. It's genuinely nice. Well-equipped, clean, and actually a pleasure to use.

A few people really made my stay memorable:

· Big Jacky – his passion for food is real. He took the time to explain everything carefully, which was a huge help since I have mild allergies. No issues at all thanks to him.
· Emilyn – every single morning at breakfast, she greeted me with a big smile and called me by my name. Such a small thing, but it made me feel truly welcome.
· Keigo – gave me excellent recommendations and made me feel like a 5-star guest from start to finish.
· Nataly – such a beautiful personality. She was so easy to talk to, and honestly, that kind of genuine warmth is rare to find.

Staff and cleanless

地段方便，招待朋友预定的酒店。

This was my first time visiting China, and I couldn't have asked for a better introduction. The experience was excellent from start to finish.

One of the highlights for me was the gym. I visited several times, and it was always nearly empty – which is absolutely amazing for a business traveler who wants a quick, uninterrupted workout. The sauna and Jacuzzi were also excellent, especially after long meetings. They helped me unwind and recharge completely.

I also got a pretty amazing corner room: spacious, quiet, and with great views. It made my stay even more comfortable.

The whole staff throughout the hotel were extremely friendly and helpful. But want to really give a special thank you to Nataly. She always greeted me so warmly, asked about my day and how my meetings went, and it was truly a pleasure to see her bright smile every day. That kind of personal touch made my first trip to China feel even more welcoming and memorable.

I recently stayed at the Shangri-La Qiantan in Shanghai for a 4-day business trip, and I must say the experience was exceptional. The service provided was truly outstanding, especially the hospitality I received. The room was equally impressive, offering a comfortable and luxurious stay. I will definitely return to Shangri-La Qiantan in the future.

As a pilot, I've stayed in countless hotels around the world, but this one truly stood out. Let me start with the basics: the breakfast was excellent, with a great variety of dishes. The hotel also features a sauna and turco, which were a welcome relief after long-haul flights. And the location? It's by the Taikoo Li!

But what really made the difference during my stay was something far more personal. Having someone on the team who speaks the same language as me made all the difference. Nataly always greeted me by name with a warm smile, and it felt less like a hotel interaction and more like catching up with an old friend. She helped me find a nearby supermarket and even tracked down the caviar I had been looking for: it was truly la cerise sur le gâteau.

What I appreciated most was that I could sit and talk with her and completely lose track of time, It reminded me of being back home. When a hotel makes you feel that comfortable—like a guest in their own home country—that's something special. I truly appreciate when hotels offer this kind of genuine hospitality