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Luxurious Amenities
Floating Sanctuary Resort by Cocotel offers an outdoor swimming pool, fitness centre, and a garden, providing guests with the perfect blend of relaxation and recreation.
Comfortable Accommodation
The air-conditioned rooms with free WiFi, flat-screen TV, safety deposit box, and minibar ensure a comfortable stay for all guests. Selected rooms even offer terraces and pool views for a touch of luxury.
Family-Friendly Environment
With a children's playground on-site, Floating Sanctuary Resort by Cocotel is the ideal destination for families looking to create lasting memories together.
Book your stay at Floating Sanctuary Resort by Cocotel now and experience a perfect blend of luxury and comfort!
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
The ambiance of the resort is beautiful and well-maintained.
Our cabin itself was not in good condition, it wasn't clean, and it wasn't given to us immediately—we had to wait. The tissue they provided was completely soaked and wasn't replaced. The TV wasn't good either; it was hard to control because the remote was broken. The bathroom was just okay, tolerable. I don't know if it was just our cabin, but the floor was really dirty, making it hard to move around. The glass cabin lacked privacy; they said it was tinted, but people could still see inside, which was uncomfortable. The food was pricey, and they offered us breakfast but didn't inform us that it wasn't included in the package. They just asked if we wanted breakfast, so we thought it was part of the package, but it wasn't, leading to an unexpected charge. The air conditioner in our cabin was leaking and not cold enough; by around four in the morning, we were sweating because the air conditioner couldn't cool the room properly. We couldn't swim in all the pools at the time; only two were available because one poolside was rented out. Anyway, we let that slide.
Good food
The 3 pools that the resort have
1) room/shower has no hot water
2) wasnt able to use the jacuzzi since there was no hot water
3) room needs a refresh
4) flooring is already dirty
5) bathroom floor is always wet since the shower is leaking, sink was dirty when we arrive
6) karaoke was still playing at 1am, didnt consider other guest might already be sleeping
7) bedsheet and comforter feels overly used
Refreshing & Relaxing
Too far, there were no grab services that can go in the resort, not so convenient
The property was good to relax and all the swimming pools are open
The staff approach was not good enough to make the guest feel comfortable and to feel the great experience that we are expecting
Breakfast not included …
Cabin not comfortable …entrance door broken x2 ..most …outdoor activities not avail like massage …facial and eyebrow tattoos …i asked for 2 pillows but they charged us ….comfort room no lights ..no wi fi on the cabin ….very disappointing altho staff are friendly ..but location and place is disappointing
The Hotel is in the midst of renovation, but is very clean and the pools are nice and the landscaping is absolutely gorgeous, we plan to visit often and can't wait to see when it's finished, they are doing a lot of work on it.
The room we stayed in was small but nice and clean, and some areas like the swinging bridge were not available because they hadn't been repaired yet but still plenty of things to do.
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