JAM Brussels

Hotels
8.2 (4930 reviews)
Chaussée de Charleroi 132 , Brussels , be

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Nice bar and breakfast
Cons:
Pillow discomfort
Noise from outside

Categories

Cleanliness
7.94
Generally clean with good maintenance, but some complaints about noise and condition affecting overall perception.
Service
8.41
Friendly and helpful staff noted, although some service requests were not fulfilled promptly.
Location
8.45
Great location with convenient access, though some noise issues mentioned.
Room Quality
7.9
Rooms were mostly comfortable but had issues with pillows and some noise disturbance.
Amenities
8.43
Good amenities overall, particularly enjoyed the rooftop bar and breakfast offerings.
Value for Money
7.89
Price considered high for the service and amenities offered, especially with some maintenance issues.
Food and Beverage
8.44
Good variety and quality of breakfast noted.
Overall Experience
8.11
Overall a pleasant stay with a mix of positive and negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 06:41

Property Description

Luxurious Amenities
JAM Brussels offers a seasonal heated outdoor pool, a sun terrace, and a rooftop bar for the ultimate relaxation experience. Guests can unwind in the lounge bar or dine at the on-site restaurant "Popular".

Modern Comforts
Each room at JAM Brussels is equipped with a flat-screen TV and a private bathroom, ensuring a comfortable stay for all guests. The free WiFi available throughout the property allows for seamless connectivity during your visit.

Convenient Location
Situated in the vibrant Sint-Gillis / Saint-Gilles district, JAM Brussels is in close proximity to popular attractions like Horta Museum and Avenue Louise. With private parking on site and easy access to the airport, your stay will be both convenient and memorable.

Book now for an unforgettable experience at JAM Brussels!

Important information:

To access the property from Brussels Airport: train to Brussels South Station, tram 81 Montgomery to Janson Tram Stop. Jam Hotel is a 5-minute walk away.

The restaurant is open : - Monday to Saturday from 7PM until 10PM
- Sunday from 08:00 am to 12:00 pm

Please note that the swimming pool is shallow and is just for sitting in.

For reservations of 4 rooms or more different policies apply. The hotel will contact you.

Please note that the number of parking spaces is limited. Private parking is available in front of the hotel at an extra cost of EUR 19 per day, according to availability.

Guests are required to show a valid photo identification and credit card upon check-in. Please note that if the name on the ID card or passport is not matching the one on the credit card, a written permission from the card holder must be presented. Please note that all Special Requests are subject to availability and additional charges may apply.

Please note that breakfast for children aged 3 until 10 years costs EUR 8.

If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Parking is subject to availability due to limited spaces.
This property is located in a residential area, and guests are asked to refrain from excessive noise.
This property is located in a busy area so guests might experience some noise.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRU

Property Policies

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs EUR 15 per day.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.2
Based on 4930 reviews
Cleanliness: 7.94
Service: 8.41
Location: 8.45
Room Quality: 7.9
Amenities: 8.43
Value for Money: 7.89
Food and Beverage: 8.44
Overall Experience: 8.11
A
Anderson • extended_group • us
10
Pros:

Very updated hotel and restaurant. Both employees that helped me at reception were very friendly and welcoming. Convenient parking right outside for a fee. Our room, bathroom, beds, etc were nice and clean. Beds were very comfy as well!

2026-02-14 • via Nuitee
R
Ramona • couple • fr
10
2026-02-14 • via Nuitee
A
Andrea • extended_group • ro
10
2026-02-13 • via Nuitee
M
Mieke G • family_with_children • be
8
Pros:

Mooie inrichting van de kamer, warm gevoel

Cons:

Lift aan de kleine kant, niet zo praktisch en stopte op elk verdiep bij drukke momenten, zonder dat iemand kon instappen.
We vonden het ontbijt niet top, en hadden meer verwacht van de ruimte beneden.

2026-02-13 • via Nuitee
• extended_group • it
8
2026-02-13 • via Nuitee
M
Mark • solo_traveller • nl
8
Goed
Pros:

Goed

Cons:

Goed

2026-02-12 • via Nuitee
V
Victoria • extended_group • gb
10
2026-02-12 • via Nuitee
C
Catherine • solo_traveller • be
9
Très bon
Pros:

Emplacement : hôtel très bien situé.
Très bon accueil
Chambre très propre, baignoire, literie excellente

Cons:

Un petit peu de bruit vers 11h45 ... Descente du rooftop ?

2026-02-12 • via Nuitee
C
Cristiana • family_with_children • ro
10
Would come again
Pros:

Good price, everything was clean in the room and bathroom.
Nice it has a locker room to leave your bag.
Great location for young people in a city break.
There is a great brunch nearby (1min walk) and also an Aldi.

Cons:

Not dislike but: I would not recommend for families with small kids or people looking for luxury 5 star rooms.

2026-02-12 • via Nuitee
B
Bafodé • extended_group • fr
8
Trop bien
Pros:

J’ai aimé l’emplacement, l’art de l’hôtel, le design tout en vrai

2026-02-12 • via Nuitee
B
Brigitte • family_with_children • be
7
2026-02-11 • via Nuitee
C
Cagnon • family_with_children • fr
6
2026-02-11 • via Nuitee
K
Kavalcı • extended_group • tr
8
2026-02-11 • via Nuitee
A
Anastasiia • extended_group • no
5
2026-02-11 • via Nuitee
A
Anne • family_with_children • fr
8
2026-02-11 • via Nuitee
A
Alexios • solo_traveller • gr
7
2026-02-10 • via Nuitee
S
Stefania • family_with_children • it
9
Tornerei
Pros:

Posizione perfetta per le nostre esigente, camera piccola ma pulita, letto comodo e due cuscini di diverso spessore tra cui scegliere.

Cons:

Si sente qualche piccola mancanza, mi rendo conto che sono dettagli: lo specchio in camera e non solo in bagno, così da potersi preparare mentre il bagno è occupato. il calza scarpe in entrata. La tenda della doccia è in tessuto quindi si allarga il bagno facilmente

2026-02-09 • via Nuitee
M
Malicia • family_with_children • be
9
2026-02-09 • via Nuitee
A
Alexios • family_with_children • gr
7
2026-02-08 • via Nuitee
E
Esther • family_with_children • be
10
Très bon endroit !
Pros:

L'amabilité du personnel, l'emplacement, la propreté et le confort de la literie.
La déco

Cons:

Rien

2026-02-08 • via Nuitee