JAM Brussels

Hotels
8.2 (5150 reviews)
Chaussée de Charleroi 132 , Brussels , be

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Parking
Non-smoking rooms
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Nice bar and breakfast
Cons:
Pillow discomfort
Noise from outside

Categories

Cleanliness
7.94
Generally clean with good maintenance, but some complaints about noise and condition affecting overall perception.
Service
8.41
Friendly and helpful staff noted, although some service requests were not fulfilled promptly.
Location
8.45
Great location with convenient access, though some noise issues mentioned.
Room Quality
7.9
Rooms were mostly comfortable but had issues with pillows and some noise disturbance.
Amenities
8.43
Good amenities overall, particularly enjoyed the rooftop bar and breakfast offerings.
Value for Money
7.89
Price considered high for the service and amenities offered, especially with some maintenance issues.
Food and Beverage
8.44
Good variety and quality of breakfast noted.
Overall Experience
8.11
Overall a pleasant stay with a mix of positive and negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 06:41

Property Description

Luxurious Amenities
JAM Brussels offers a seasonal heated outdoor pool, a sun terrace, and a rooftop bar for the ultimate relaxation experience. Guests can unwind in the lounge bar or dine at the on-site restaurant "Popular".

Modern Comforts
Each room at JAM Brussels is equipped with a flat-screen TV and a private bathroom, ensuring a comfortable stay for all guests. The free WiFi available throughout the property allows for seamless connectivity during your visit.

Convenient Location
Situated in the vibrant Sint-Gillis / Saint-Gilles district, JAM Brussels is in close proximity to popular attractions like Horta Museum and Avenue Louise. With private parking on site and easy access to the airport, your stay will be both convenient and memorable.

Book now for an unforgettable experience at JAM Brussels!

Important information:

To access the property from Brussels Airport: train to Brussels South Station, tram 81 Montgomery to Janson Tram Stop. Jam Hotel is a 5-minute walk away.

The restaurant is open : - Monday to Saturday from 7PM until 10PM
- Sunday from 08:00 am to 12:00 pm

Please note that the swimming pool is shallow and is just for sitting in.

For reservations of 4 rooms or more different policies apply. The hotel will contact you.

Please note that the number of parking spaces is limited. Private parking is available in front of the hotel at an extra cost of EUR 19 per day, according to availability.

Guests are required to show a valid photo identification and credit card upon check-in. Please note that if the name on the ID card or passport is not matching the one on the credit card, a written permission from the card holder must be presented. Please note that all Special Requests are subject to availability and additional charges may apply.

Please note that breakfast for children aged 3 until 10 years costs EUR 8.

If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Parking is subject to availability due to limited spaces.
This property is located in a residential area, and guests are asked to refrain from excessive noise.
This property is located in a busy area so guests might experience some noise.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRU

Property Policies

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs EUR 15 per day.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.2
Based on 5150 reviews
Cleanliness: 7.94
Service: 8.41
Location: 8.45
Room Quality: 7.9
Amenities: 8.43
Value for Money: 7.89
Food and Beverage: 8.44
Overall Experience: 8.11
C
Carla • solo_traveller • nl
9
Heel prettig
Pros:

De ligging, grootte van de kamer, schoonheid kamer, faciliteiten, vriendelijkheid personeel

2026-05-02 • via Nuitee
J
JULIE • couple • be
8
Super
Pros:

Super emplacement

Cons:

Rideau de douche désagréable

2026-05-02 • via Nuitee
J
Judith • extended_group • nl
8
2026-05-02 • via Nuitee
M
Mathilde • family_with_children • fr
10
Une super expérience
Pros:

L'hôtel est chaleureux et bien décoré. Il y a tout ce dont on a besoin. Le personnel est aimable et présent. Le quartier est sympa et on est à la grand place en moins de 30 minutes.

Cons:

Un peu de bruit mais tout à fait supportable

2026-05-02 • via Nuitee
F
François • solo_traveller • fr
8
2026-05-02 • via Nuitee
J
Joella • solo_traveller • nl
7
Hippe hostel-achtig hotel in de stad.
Pros:

We konden met zijn vieren in een kamer verblijven wat gunstig is voor gezinnen. De kamer was basic en praktische ingericht. De rooftop was gezellig om wat te drinken en het (kleine, lauw water) zwembad was een grappige extra. (Geen gebruik van gemaakt)
Op loopafstand zit een bakker en een ontbijt tentje. De moeite waard.

Cons:

De lift was verouderd en onze dochter durfde er niet in. De spa in het hotel was niet gunstig geprijsd voor gezinnen. (50€ pp)

2026-05-01 • via Nuitee
S
Sookhyun • family_with_children • fr
9
2026-05-01 • via Nuitee
B
Bahadır Oğuz • couple • tr
9
2026-05-01 • via Nuitee
M
Marco Antonio • family_with_children • es
8
2026-04-30 • via Nuitee
F
frank • couple • nl
7
prima verblijf in een leuk deel van Brussel
Pros:

Locatie is erg goed, het staat in een leuke wijk van Brussel. Het dakterras met het bad ziet er mooi uit, maar was vol (we hadden ook niet gereserveerd, dus geen klachten)

Cons:

De kamer was vrij basic. Bij de boeking stond vermeld dat de kamer een bad heeft. Dat had onze kamer niet.

2026-04-30 • via Nuitee
M
Maria-Elissavet • solo_traveller • gr
10
Pros:

Location, room, staff, atmosphere, cleanliness, spacious bathroom, nice thick curtains.

2026-04-29 • via Nuitee
I
ipek • solo_traveller • tr
9
2026-04-29 • via Nuitee
C
Charlotte • solo_traveller • fr
8
Nice place for a few nights
Pros:

Nice, relaxed hotel with bar and well located

2026-04-29 • via Nuitee
J
Jairo Lacayo • solo_traveller • cr
10
El lugar vale la pena, es seguro y acogedor. Solo el ascensor se ve mal, poco espacioso.
Pros:

La seguridad del lugar y la habitación. Pagas por un lugar tipo estudio muy acogedor, el desayuno y la atención estaban super bien. Además de que la ubicación lo hace super accesible.

Cons:

Todo estaba genial menos el ascensor

2026-04-29 • via Nuitee
E
Emilie • solo_traveller • fr
10
Je recommande !
Pros:

Chambre spacieuse, confortable et propre. Très belle vue depuis le 6è étage. La terrasse du 5è étage à côté de la piscine et le rooftop au 7è étage sont très agréables également.

2026-04-28 • via Nuitee
F
Faruk • family_with_children • fr
7
2026-04-28 • via Nuitee
M
Mary Ines • extended_group • es
9
Bien calidad precio
Pros:

Si bastante bien

2026-04-28 • via Nuitee
G
GAETAN • solo_traveller • il
4
Ringard
Pros:

Je sais pas trop, en fait le concept qui se veut un peu original semble avoir bien vieilli.

Cons:

Le fait de ne pas recevoir d'aide ou de réponse à un problème technique même après un rappel. La femme de chambre qui laisse sa serpillière après le service, etc...

2026-04-28 • via Nuitee
M
Mark • couple • gb
8
Pros:

Location and neighbourhood

Cons:

Lift was not responding to 5th floor

2026-04-27 • via Nuitee
A
Angela • extended_group • gb
8
2026-04-27 • via Nuitee