JAM Brussels

Hotels
8.2 (5207 reviews)
Chaussée de Charleroi 132 , Brussels , be

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Parking
Non-smoking rooms
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Nice bar and breakfast
Cons:
Pillow discomfort
Noise from outside

Categories

Cleanliness
7.94
Generally clean with good maintenance, but some complaints about noise and condition affecting overall perception.
Service
8.41
Friendly and helpful staff noted, although some service requests were not fulfilled promptly.
Location
8.45
Great location with convenient access, though some noise issues mentioned.
Room Quality
7.9
Rooms were mostly comfortable but had issues with pillows and some noise disturbance.
Amenities
8.43
Good amenities overall, particularly enjoyed the rooftop bar and breakfast offerings.
Value for Money
7.89
Price considered high for the service and amenities offered, especially with some maintenance issues.
Food and Beverage
8.44
Good variety and quality of breakfast noted.
Overall Experience
8.11
Overall a pleasant stay with a mix of positive and negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 06:41

Property Description

Luxurious Amenities
JAM Brussels offers a seasonal heated outdoor pool, a sun terrace, and a rooftop bar for the ultimate relaxation experience. Guests can unwind in the lounge bar or dine at the on-site restaurant "Popular".

Modern Comforts
Each room at JAM Brussels is equipped with a flat-screen TV and a private bathroom, ensuring a comfortable stay for all guests. The free WiFi available throughout the property allows for seamless connectivity during your visit.

Convenient Location
Situated in the vibrant Sint-Gillis / Saint-Gilles district, JAM Brussels is in close proximity to popular attractions like Horta Museum and Avenue Louise. With private parking on site and easy access to the airport, your stay will be both convenient and memorable.

Book now for an unforgettable experience at JAM Brussels!

Important information:

To access the property from Brussels Airport: train to Brussels South Station, tram 81 Montgomery to Janson Tram Stop. Jam Hotel is a 5-minute walk away.

The restaurant is open : - Monday to Saturday from 7PM until 10PM
- Sunday from 08:00 am to 12:00 pm

Please note that the swimming pool is shallow and is just for sitting in.

For reservations of 4 rooms or more different policies apply. The hotel will contact you.

Please note that the number of parking spaces is limited. Private parking is available in front of the hotel at an extra cost of EUR 19 per day, according to availability.

Guests are required to show a valid photo identification and credit card upon check-in. Please note that if the name on the ID card or passport is not matching the one on the credit card, a written permission from the card holder must be presented. Please note that all Special Requests are subject to availability and additional charges may apply.

Please note that breakfast for children aged 3 until 10 years costs EUR 8.

If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Parking is subject to availability due to limited spaces.
This property is located in a residential area, and guests are asked to refrain from excessive noise.
This property is located in a busy area so guests might experience some noise.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRU

Property Policies

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs EUR 15 per day.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.2
Based on 5207 reviews
Cleanliness: 7.94
Service: 8.41
Location: 8.45
Room Quality: 7.9
Amenities: 8.43
Value for Money: 7.89
Food and Beverage: 8.44
Overall Experience: 8.11
E
Ena • couple • mt
10
Good choice, casual vibes.
Pros:

We loved everything about the hotel!

Cons:

Communication could’ve been better, prior to arrival.

2026-05-30 • via Nuitee
K
kurpfalzknappe • family_with_children • de
8
2026-05-30 • via Nuitee
K
Kovziashvili • extended_group • ge
10
Pros:

It was so clean, comfortable, near center. There was so many shops near hotel. Staff was great. Everything was just perfect

Cons:

Nothing

2026-05-29 • via Nuitee
F
Fatima • solo_traveller • nl
9
Pros:

Het was zeer schoon, en netjes en van alle gemakken voorziw

Cons:

Niets

2026-05-29 • via Nuitee
N
Nadine • couple • de
7
Pros:

Lage ist okay, in 25 Minuten ist man zu Fuß im Innenstadtbereich. Personal ist sehr freundlich und die Parkplatzreservierung hat problemlos funktioniert.

Cons:

Ausstattung ist Geschmacksache, wirkt sehr gewollt „künstlerisch“. Das metallene Bettgestell hat bei der kleinsten Bewegung lautstark gequietscht, wodurch ein Durchschlafen unmöglich war.

2026-05-29 • via Nuitee
P
Paolo • solo_traveller • it
7
2026-05-29 • via Nuitee
O
Océane • couple • fr
10
2026-05-27 • via Nuitee
G
Grv Gupta • family_with_children • de
8
2026-05-27 • via Nuitee
O
ONUR • family_with_children • tr
7
Pros:

Nice location, good design

Cons:

There is önlü 1 staff at the reception. You mat need to wait long when people que up

2026-05-27 • via Nuitee
I
Ingrid • family_with_children • fr
10
Merci JAM hotêl pour votre acceuil chaleureux
Pros:

Le petit déjeuner était incroyablement délicieux, l hôtel confortable et nous avons très bien dormi Le personel était très accueillant, la personne de la réception adorable et en proximité des principaux monuments!

Cons:

Le personel, le cadre et l emplacement

2026-05-26 • via Nuitee
M
Maria Belen • couple • be
5
Pas top
Pros:

Ce qui est bien c’est qu’il y avait YouTube sur la télé, si non rien d’intéressant

Cons:

J’ai remarqué que tout le monde peut rentrer dans la piscine sans avoir payé quelque chose,
Des enfants gitan sans la présence des parents qui débarque de nulle part et qui se geignent avec des vêtements sales dans la piscine.
Enfaite c’est une piscine gratuite pour tout le monde.
Si je l’aurais su j’aurais pas payé une chambre.
Moi j’avais payé exprès une chambre pour pouvoir avoir accès à la piscine alors que en réalité pas besoin.

2026-05-26 • via Nuitee
C
Carlos • family_with_children • co
8
2026-05-25 • via Nuitee
M
Marie Anne • couple • fr
8
Pros:

Well located. Clean.

Cons:

Small rooms. Pool very small and crowded.

2026-05-25 • via Nuitee
D
Dovilė • extended_group • lt
9
Pros:

Rooms are quite big as well as bathroom. Enough of space even for several people in the room. Rooms are well arranged with tea/coffee spot also there were sevelar shelves and hooks for the clothing. The rooftop terrace was a nice addition. There is great breakfast spot just in front of the hotel on the left.

Cons:

Room floor was dusty. But as other room where our friends stayed did not have this problem, maybe we were just unlucky.

2026-05-25 • via Nuitee
M
Matteo • extended_group • it
10
nice place in the right spot with great services and very cool design. do not miss the rooftop!
Pros:

great design!

Cons:

maybe add more fresh fruits too the breakfast...that is already great!

2026-05-25 • via Nuitee
F
Florine • extended_group • fr
10
2026-05-24 • via Nuitee
J
Jakub • couple • pl
10
I live the hotel atmosphere
Pros:

Pool and location

2026-05-24 • via Nuitee
B
Bilal • family_with_children • de
10
2026-05-23 • via Nuitee
Z
Zuzana • solo_traveller • cz
9
2026-05-22 • via Nuitee
I
Isabelle • extended_group • ch
8
Très bon séjour .
Pros:

Literie calme accueil propreté buffet petit déjeuner

Cons:

Personnel au petit déjeuner . Manque d’accueil

2026-05-21 • via Nuitee