Caroline Serviced Apartments Richmond

Hotels
10 (1078 reviews)
251 Swan Street , Melbourne , au

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Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Terrace
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Issues with bed linen
Low shower pressure

Categories

Cleanliness
10
Generally positive reviews about cleanliness, but some issues with bed linen and air-conditioning.
Service
10
Staff were courteous and helpful in resolving issues promptly.
Location
10
Multiple reviews highlight great locations, close to city and amenities.
Room Quality
10
Varied sentiments on room sizes and amenities; some issues with room expectations.
Amenities
10
Well-equipped kitchens and good facilities mentioned; however, some complaints.
Value for Money
10
Most reviews suggest good value in relation to location and quality.
Food and Beverage
10
No specific mentions; standard quality for this hotel tier.
Overall Experience
10
Overall positive experiences shared with some minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:12

Property Description

Luxurious Accommodation with Modern Amenities

Convenient Location for Exploring Melbourne

Personalized Service and Additional Excursions Available

Experience the epitome of comfort and style at Caroline Serviced Apartments Richmond. Each unit is equipped with top-notch amenities including air conditioning, flat-screen TV, and a dishwasher. Enjoy the convenience of a lift, free WiFi, and the option for private parking. With a prime location near popular attractions like the Melbourne Cricket Ground and National Gallery of Victoria, our apartments offer the perfect base for exploring the city. Enhance your stay with personalized service and nearby sightseeing tours. Don't miss the chance to indulge in luxury and convenience - book your stay now at Caroline Serviced Apartments Richmond.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

10
Based on 1078 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
N
Nikkea-Lee • couple • au
10
2026-07-03 • via Nuitee
J
Jody • couple • au
10
Easy, comfy and quiet with great staff
Pros:

Location was great, it was quite even though the street was supper busy. The bed was super comfy and the shower was awesome. Staff were lovely

Cons:

All was good good

2026-06-28 • via Nuitee
H
Heather • solo_traveller • au
10
I stayed one night for work, after a hard day it was very clean, the bed & the sheets were so comfortable. Walking d
Pros:

Value for money it’s superb! Clean, comfortable and close to everything!!

2026-06-28 • via Nuitee
A
Abby • couple • au
10
2026-06-24 • via Nuitee
A
Anne • solo_traveller • au
10
Pros:

Great location in Melourne,close to our daughter's home.Clean,light and bright eith exc e plenty bathroom

2026-06-22 • via Nuitee
D
Deborah • couple • au
10
2026-06-22 • via Nuitee
S
Sharon • extended_group • au
9
Very happy, we will definitely stay here again
Pros:

Easy location for access to the city,MCG and dining. It suited 2 couples perfectly

Cons:

Nothing

2026-06-21 • via Nuitee
A
Allan • solo_traveller • au
10
Pros:

Rooms were fantastic, clean, well presented, and the staff were friendly & professional. The location is excellent, plenty of great restaurants & bars/pubs.

2026-06-19 • via Nuitee
B
Brown • family_with_children • au
10
Fantastic location - minutes to the MCG - coffee - food - trains - trams - fantastic
Pros:

Location
Style
Comfort

Cons:

Nothing

2026-06-19 • via Nuitee
T
Tina • solo_traveller • au
9
2026-06-19 • via Nuitee
T
Timothy • solo_traveller • au
10
Pros:

Staff were great.
The accommodation was clean, modern comfortable and had everything you could ask for ncluding fast wifi. Good security.
Would absolutely recommend them and stay again.

2026-06-18 • via Nuitee
W
Wendy • solo_traveller • au
10
I’ll always return to the Caroline because it is so clean and comfortable, is in a great location, and staff are so welc
Pros:

Clean, comfortable, with a well-equipped kitchenette.

2026-06-17 • via Nuitee
A
Ashlyn • family_with_children • au
10
Pros:

Very clean, very quiet and the beds were very comfortable!

Cons:

Could do with a coffee machine hehehe

2026-06-14 • via Nuitee
S
Sharon • extended_group • au
9
Pros:

Very clean & comfortable

Cons:

Nothing I can think of

2026-06-11 • via Nuitee
B
Brigitte • solo_traveller • au
9
Pros:

Awesome clean modern all aspects covered 👌 close to public transport eateries galore football shopping and parking available too, at extra cost.

Cons:

Bed not to our liking but we are fussy but all the good things outweighed this for us

2026-06-10 • via Nuitee
J
James • couple • au
9
2026-06-09 • via Nuitee
A
Antonis • couple • au
10
2026-06-07 • via Nuitee
M
Malcolm • couple • au
9
2026-06-02 • via Nuitee
R
Rachel • couple • nz
8
2026-05-31 • via Nuitee
L
lynda • solo_traveller • au
10
2026-05-30 • via Nuitee