Holiday Inn Express & Suites - Potsdam by IHG

Hotels
Holiday Inn Express
8.1 (7804 reviews)
Am Kanal 15 , Potsdam , de

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Zentrale Lage
Saubere Zimmer
Freundliches Personal
Cons:
Lautstärke im Zimmer
Schlechte Sauberkeit
Unfreundliches Personal

Categories

Cleanliness
7.24
Several reviews mention issues with cleanliness, including dirty carpets and cobwebs.
Service
8.71
Mixed sentiments; while some found staff friendly, others reported issues like unhelpfulness.
Location
9.75
Multiple positive mentions of the central and convenient location.
Room Quality
7.7
Generally positive, but complaints about lack of proper amenities such as space and cleanliness.
Amenities
7.23
Several reviews mention a lack of basic amenities like WiFi and insufficient restaurant seating.
Value for Money
8.19
Mixed feelings as some found it expensive compared to the experience.
Food and Beverage
7.74
Positive remarks about the breakfast but mixed reviews about availability and quality.
Overall Experience
8.21
Overall a mixed experience with a strong emphasis on location but numerous issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 07:40

Property Description

Central Location in Potsdam
Located in the heart of Potsdam, Holiday Inn Express & Suites offers proximity to key attractions like Sanssouci Palace and Messe Berlin, making it an ideal choice for leisure and business travelers alike.

Comfortable Accommodation
The hotel provides well-equipped guest rooms with modern amenities such as flat-screen TVs, air conditioning, and cozy seating areas. The allergy-free property ensures a comfortable stay for all guests.

Convenient Facilities
Start your day with a delicious breakfast offering various options. Whether you need to work or unwind, take advantage of the business center or enjoy a relaxing time at the snack bar. The multilingual staff are available 24/7 for your convenience.

Experience convenience and comfort at Holiday Inn Express & Suites - Potsdam. Book now for a memorable stay!

Important information:

When booking 9 rooms or more, different policies and additional supplements may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.1
Based on 7804 reviews
Cleanliness: 7.24
Service: 8.71
Location: 9.75
Room Quality: 7.7
Amenities: 7.23
Value for Money: 8.19
Food and Beverage: 7.74
Overall Experience: 8.21
D
Daniel family_with_children de
8
2026-02-14 via Nuitee
L
Lindsey family_with_children gb
9
Excellent stay in a lovely comfortable hotel!
Pros:

Our room at the Holiday Inn Express and Suites was excellent.It was immaculately clean and the bed was so comfortable -wonderful pillows.The gentleman on reception was friendly and helpful too.The products in the bathroom were also very nice.Breakfast was varied and good as well.Overall a great stay thank you!

Cons:

Nothing!

2026-02-14 via Nuitee
G
Gabriele solo_traveller de
8
2026-02-14 via Nuitee
S
Sophie family_with_children de
8
2026-02-14 via Nuitee
C
Christine family_with_children de
8
2026-02-14 via Nuitee
B
Blagoja family_with_children mk
10
2026-02-13 via Nuitee
V
Vitalij couple de
10
2026-02-13 via Nuitee
J
Jeannette family_with_children de
8
Cons:

Wir waren in einem behindertengerechten Zimmer untergebracht🤷‍♀️

2026-02-12 via Nuitee
M
Monique family_with_children de
6
2026-02-12 via Nuitee
L
Luderer Sus family_with_children de
5
Pros:

Frühstück war top!
Leckerlis für unseren Hund gab es!
Der polnische junge Mitarbeiter an der Rezeption ist eine echte Bereicherung! 😊

Cons:

Ich hab nicht mal eine Schere bekommen um ein Pflaster zu schneiden! 🤦🏻‍♀️ist mir noch nie passiert!
Weingläser auf den Zimmer gab es nicht! Und früh kam einfach die Putzfrau rein!

2026-02-10 via Nuitee
A
Anne-Marie extended_group dk
8
2026-02-10 via Nuitee
J
Juliane family_with_children de
9
Pros:

Super zentrale Lage! Sehr modern und sauber!

2026-02-10 via Nuitee
J
Jacek family_with_children pl
9
2026-02-09 via Nuitee
E
Evgeny solo_traveller de
8
2026-01-31 via Nuitee
B
Boere couple de
8
Wir waren sehr zufrieden. Ŕ
Pros:

Sehr gut

Cons:

Alles gut

2026-01-30 via Nuitee
A
Arne solo_traveller de
7
2026-01-30 via Nuitee
J
Julia couple de
9
2026-01-30 via Nuitee
J
Jutta couple de
8
2026-01-29 via Nuitee
S
Silvia family_with_children de
8
2026-01-29 via Nuitee
K
Kallenbach family_with_children de
8
Pros:

Es war sehr sauber und es liegt zentral, man kann die Sehenswürdigkeiten zu Fuß oder mit öffentlichen Verkehrsmitteln erreichen.

Cons:

Wir wollten gerne ein behindertengerechtes Zimmer, mit Sitzmöglichkeit im Bad, das konnte nicht ermöglicht werden.

2026-01-29 via Nuitee