Fairfield by Marriott Inn & Suites Grand Rapids North

It was a nice stay but a couple of things could be improved on like the front desk attendant should be at the front desk. We didn’t even attempt getting breakfast due to the kids sports team taking up the ENTIRE breakfast area as they did the pool the night before. Cleaning needs improvement. Otherwise it was nice.

The stay was great.

Staff was great! Very helpful with finding food and activities. We had two rooms. One room was perfect! The other room, the a/c didnt work. We needed adjoining rooms because of our children so we had to keep the rooms since there were no other adjoining rooms. Otherwise, a great stay! Breakfast was great! Something for everyone. The pool was nice too

Quiet room

The hotel looks very modern and new. Love the lounge and breakfast area, very nice and open and very clean. The room is nice and comfortable modern design and layout. Love the large shower glass door and good lighting in the bathroom.

In general the facility staff were not keen to be there and certainly were not hospitable.

Rooms: wifi did not work and the solution was for us (the customer) to call Marriott help desk and spend time with them to correct what looked to be a property issue.

The bedding, specifically the comforter had spores that were either blood or dirt on both beds in multiple areas. The showers had body wash and conditioner x 2 but no shampoo.

breakfast: the food was sparse. Coffee was empty for most all of breakfast and again when we walked by an hour later. The breads were all low (bagels, toast etc) the juice was empty and no staff cared or noted so water was all that was offered. All this would be fine if they didn’t advertise the inclusive wifi and breakfast.

Great place to stay close to downtown!!

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The room we had was clean, the bed was comfortable. The staff was exceptional! Extremely helpful. The hotel is close to Grand Rapids with no parking problems. Dining and shopping is really close to the hotel.

Everything from easy check in to check out was wonderful! Safe, quiet, clean, comfortable, welcoming, and nice amenities. 10/10!

Zero complaints and we were able to check in before noon.

Well lid and felt safe coming back to the hotel after a late night concert

Shower was amazing. Nice and hot with good pressure. Beds were comfortable. Lots of outlets to plug in electronics. Staff was friendly each time we encountered someone

The hotel kept its promise to hold a room for me on the entry level. The staff is friendly and very helpful. The parking was adequate, and I was informed that the parking lot is regularly monitored throughout the evening.

Parking worked well, a convenient location and price, however the common areas were quite dirty when we went to use them and the breakfast was not stocked.

Very good location for our stay. Staff was very nice and helpful.