Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Terrace
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Good food
Cons:
Small rooms
Understaffed during breakfast
Inconsistent service

Categories

Cleanliness
7.83
Some concerns about the bathroom cleanliness and tidiness were noted, but overall it was acceptable.
Service
8.8
Mixed reviews; while some staff were friendly, there were complaints about certain personnel being unmotivated.
Location
9.34
Convenient location close to tour pickup points and restaurants, highly appreciated by guests.
Room Quality
8.29
Rooms were generally comfortable, but several reviews mentioned sizes being too small.
Amenities
7.82
Limited amenities noted, such as the lack of tea and coffee facilities in the room.
Value for Money
8.78
Visitors felt they received good value, especially with the included meals.
Food and Beverage
8.33
Food options were generally praised, but some issues with breakfast service were mentioned.
Overall Experience
8.8
Despite some issues, many guests enjoyed their stay and plan to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:21

Property Description

Modern and Vibrant Hotel in the Heart of Lisbon

Terrace with Stunning Views
Enjoy breathtaking views of Lisbon from our terrace while sipping on cocktails and soaking in the vibrant atmosphere.

Multilingual 24-Hour Front Desk
Our dedicated staff fluent in German, English, French, and Portuguese are available round the clock to cater to all your needs and ensure a seamless stay.

Convenient Location
Situated in the center of Lisbon, Mama Shelter Lisboa is within close proximity to popular landmarks such as Rossio and St. George's Castle, making it the perfect base for exploring the city.

Book now for an unforgettable stay at Mama Shelter Lisboa!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.5
Based on 1598 reviews
Cleanliness: 7.83
Service: 8.8
Location: 9.34
Room Quality: 8.29
Amenities: 7.82
Value for Money: 8.78
Food and Beverage: 8.33
Overall Experience: 8.8
B
Bernard • family_with_children • nl
5
2026-09-17 • via Nuitee
D
Debbie • couple • ca
5
Facilities not appropriate for more than 1 night or more than 2 people. Too expensive for the room.
Pros:

Good location - rooftop patio was beautiful!

Cons:

No storage in the room- no shelves, no drawers , no where to hang more than 5 items. The shower door opens out so blocks sink & toilet access if more than 1 person getting ready.

2026-09-15 • via Nuitee
H
Hubert • couple • pl
9
Bardzo fajny hotel z młodą i miłą obsługą, polecam szczególnie parom na romantyczny wypad na weekend
Pros:

The hotel boasts a great location, good food, and very friendly, helpful staff. My wife and I spent some special moments here celebrating our anniversary. The hotel itself has a unique style and offers interesting adult novelties available for purchase ;)

Cons:

Poor communication flow between different parts of the hotel—specifically the rooftop restaurant and the reception. I had to follow up again on certain matters, despite having received email confirmation.

2026-09-15 • via Nuitee
E
Evina • couple • gb
8
2026-09-14 • via Nuitee
M
Mario • couple • it
8
2026-09-14 • via Nuitee
K
Kevin • solo_traveller • ae
10
Just book.. don’t even think about it..
Pros:

Great property and can’t flaw anything - great facilities, great service, great staff, lively/fun, nice rooftop bar… just overalll great

Cons:

None

2026-09-13 • via Nuitee
A
Anna • couple • it
5
2026-09-13 • via Nuitee
L
Lea Celine • solo_traveller • de
9
2026-09-09 • via Nuitee
A
Aki • couple • fi
8
Kiva, erilainen hotelli
2026-09-07 • via Nuitee
M
Matthias • solo_traveller • de
7
2026-09-03 • via Nuitee
D
Denyse • couple • it
5
2026-09-01 • via Nuitee
A
Antonella • solo_traveller • it
10
2026-09-01 • via Nuitee
J
José João • couple • pt
10
Pros:

Ambiente geral.

Cons:

Ao amanhecer entra alguma luz no quarto. Impossível bloquear a entrada de luz completamente.

2026-08-31 • via Nuitee
E
Els • extended_group • be
8
2026-08-30 • via Nuitee
M
Marta • solo_traveller • pt
8
2026-08-29 • via Nuitee
R
Rocco • couple • it
8
2026-08-29 • via Nuitee
A
adeline • solo_traveller • be
10
Super nice hotel
Pros:

Very comfortable, clean and well-located hotel with friendly staff. The roof-top terrace is great!

2026-08-28 • via Nuitee
S
Severin • solo_traveller • ch
10
2026-08-27 • via Nuitee
R
Rachal • couple • ca
10
This hotel is such a nice hotel unlike any other. The vibes were vibing all mamas and couples will love it
2026-08-27 • via Nuitee
A
Albane • couple • fr
4
2026-08-25 • via Nuitee