Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Terrace
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Good food
Cons:
Small rooms
Understaffed during breakfast
Inconsistent service

Categories

Cleanliness
7.83
Some concerns about the bathroom cleanliness and tidiness were noted, but overall it was acceptable.
Service
8.8
Mixed reviews; while some staff were friendly, there were complaints about certain personnel being unmotivated.
Location
9.34
Convenient location close to tour pickup points and restaurants, highly appreciated by guests.
Room Quality
8.29
Rooms were generally comfortable, but several reviews mentioned sizes being too small.
Amenities
7.82
Limited amenities noted, such as the lack of tea and coffee facilities in the room.
Value for Money
8.78
Visitors felt they received good value, especially with the included meals.
Food and Beverage
8.33
Food options were generally praised, but some issues with breakfast service were mentioned.
Overall Experience
8.8
Despite some issues, many guests enjoyed their stay and plan to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:21

Property Description

Modern and Vibrant Hotel in the Heart of Lisbon

Terrace with Stunning Views
Enjoy breathtaking views of Lisbon from our terrace while sipping on cocktails and soaking in the vibrant atmosphere.

Multilingual 24-Hour Front Desk
Our dedicated staff fluent in German, English, French, and Portuguese are available round the clock to cater to all your needs and ensure a seamless stay.

Convenient Location
Situated in the center of Lisbon, Mama Shelter Lisboa is within close proximity to popular landmarks such as Rossio and St. George's Castle, making it the perfect base for exploring the city.

Book now for an unforgettable stay at Mama Shelter Lisboa!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 15 per person per night when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 1559 reviews
Cleanliness: 7.83
Service: 8.8
Location: 9.34
Room Quality: 8.29
Amenities: 7.82
Value for Money: 8.78
Food and Beverage: 8.33
Overall Experience: 8.8
B
Britta • solo_traveller • at
8
Pros:

Dachtetasse, Design

Cons:

Wie warennim 1. Stock und in der Nacht war es laut.

2026-07-17 • via Nuitee
F
Fredrik • solo_traveller • se
8
2026-07-17 • via Nuitee
E
Elke • couple • de
8
2026-07-16 • via Nuitee
R
Raymond • solo_traveller • gb
9
2026-07-15 • via Nuitee
S
Sergio • solo_traveller • pt
10
2026-07-14 • via Nuitee
T
Tommaso • solo_traveller • be
8
2026-07-14 • via Nuitee
A
Arnar • solo_traveller • is
10
2026-07-14 • via Nuitee
P
Patricia • couple • es
10
Excelente ubicación y personal
Pros:

El personal es muy agradable y nos ayudó con todo. Está muy bien situado y las habitaciones son cómodas y tienen todo lo imprescindible. Repetiremos seguro!

2026-07-13 • via Nuitee
K
Kai Szu • solo_traveller • za
7
2026-07-12 • via Nuitee
I
Ida • couple • il
7
2026-07-12 • via Nuitee
I
Imma666 • solo_traveller • es
7
2026-07-08 • via Nuitee
O
Olga • couple • pt
7
2026-07-03 • via Nuitee
M
Marta • solo_traveller • pt
7
Pros:

rooftop, limpeza, simpatia

Cons:

falha de rede de internet e sinal de tv; barulho à noite (mas liguei a reclamar e o barulho ao fim de algum tempo parou) casa de banho muito pequena,

2026-07-01 • via Nuitee
A
Aletha • couple • be
10
2026-06-30 • via Nuitee
W
Wendy • couple • gb
10
2026-06-28 • via Nuitee
C
Celina • solo_traveller • pl
9
Pros:

Wystrój wnętrza

Cons:

Brak

2026-06-27 • via Nuitee
A
Agata • solo_traveller • de
9
2026-06-25 • via Nuitee
T
Trincado • solo_traveller • es
7
2026-06-25 • via Nuitee
P
Philippe • solo_traveller • es
9
2026-06-23 • via Nuitee
M
M Caira • solo_traveller • gb
8
2026-06-21 • via Nuitee